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Healthcare jobs

Expressions Wellness Refined
08Dec
CUSTOMER SERVICE OFFICER
Expressions Wellness Refined   via Glassdoor

Requirements:




Diploma Holders/GCE O level with hospitality experience


Excellent communication skills & interpersonal skills


Pleasant, slim and good complexion


well-versed in English and Mandarin


Knowledge of CRM system is advantageous

Skills
I.Dental Surgeons Pte Ltd
08Dec
Call Centre Officer
I.Dental Surgeons Pte Ltd   via JobsCentral



Responsibilities:

Manage all inbound telephone and email enquiries

Management of voice and handphone messages

Scheduling and rescheduling of appointments for patients

Assist with patients’ enquiries, questions and provide advice and/or solutions

Monitor and followup on all cases promptly, especially escalated and complaint cases

Generate accurate and timely reports

Ensure all call centre operating procedures (SOP) are adhered to and maintained

Follow up on Director’s Invisalign cases

Any other duties    Read more

assigned from time to time

Requirements:

Pleasant personality with good voice control.

Speaks fluent English

Possess initiative and the ability to work under pressure in a fastpaced environment

A team player with positive service mindset

Ability to work independently and multitask

Good verbal and written communication skills

Compliance to company core value – integrity and innovation

Proficiency in basic computer applications (eg. Microsoft Words, Excel etc.)

Skills
I.Dental Surgeons Pte Ltd
08Dec
Accounting Executive
I.Dental Surgeons Pte Ltd   via JobsCentral



Ability to work independently and have strong accounting knowledge to oversee i.Dental clinics accounts

Able to complete full set of accounts

Perform bank and intercompany reconciliations

Preparation of all disbursement of cheques, and transfers

In charge of the preparation of Monthly sales report to the accountant

Update the cheque payment list once payment done on daily basis

Ensure clinic cash receipts are banked-in promptly

Update daily cash receiving report    Read more



Manage petty cash claims

Ensure insurance claims (MEDISAVE, AHB, IHP, CHAS) are submitted and paid on time

Check the queue listing report for the outstanding payment and keep accounts updated

Ask for supplier statement of account on monthly basis and do checking for payable invoices

Inventory management (Maintain accurate records of stock balance and update latest unit price)

Preparation of expense claims for directors

Scan/Save the all the reports related to accounts to proper soft folder

Liaise with external auditor, tax agent & Company Secretary for annual statutory returns and filing

Support HR Executive in employee’s weekly OT calculation, checking of sales report for month end payroll, medical and annual leave record. Handle all related foreign work passes for employees and dentists. Process submissions for maternity, childcare leave claims, foreign worker levy waiver.

Identify government grants for company purchase and perform claim submission process

Handle postage

Any adhoc duties will be assigned by Manager

Additional Skills:

Good in Microsoft Word and Excel

Speed and accuracy in data entry

Strong administrative skills

Accounting knowledge

Motivated

Willing to learn and independent

Minimum 2-3 working experiences in accounting

Skills
I.Dental Surgeons Pte Ltd
08Dec
Customer Service Officer
I.Dental Surgeons Pte Ltd   via JobsCentral



Summary

Provide patients a positive experience while they are being treated at our dental clinic and support the running of the practice.

Duties and Responsibilities

Telephone/Email Coverage

Answering calls and responding to inquiries

Reminder calls for appointment confirmation and rescheduling appointments

Reply to patient’s inquiries through email

Registration

Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy

Registers patients by verifying that patient's record is    Read more

up to date and accurate

Check patients’ medical history and drug allergies

Check for insurance coverage and intention to use insurance or government subsidies such as CHAS

Collection

Collects payment from patients, applies payments and adjustments to patient accounts in the computer system, and reconciles daily cash reports

Clinic Administration

Locating patient files and cases

Prepare PowerPoint for doctor counseling

Process claims with insurance companies and government agencies e.g. CHAS, Medisave

Liaising with dental labs for sending and receiving of cases

Recording lab charges and deducting from dentist takings

Financial and Product Counseling

Educate and teach patient on correct use of braces, Invisalign,

Other adhoc duties

Skills & Abilities

Service Aptitude

Manages difficult or emotional customer situations. Responds promptly to customer needs

Responds to requests for service and assistance and follow up promptly

Good Interpersonal Skills

Focuses on solving conflict, not blaming. Maintains confidentiality.Listens to others without interrupting. Keeps emotions under control. Remains open to others' ideas and tries new things

Good Communicator

Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Responds well to questions.

Team Player

Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Able to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.

Skills
Healthway Medical Group Pte Ltd
08Dec
Clinic Assistant (Ref: Gp-01)
Healthway Medical Group Pte Ltd   via JobsCentral



Responsibilities:

To assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.

Perform front desks duties - attending to patients' registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor's needs.

Dispensary

Treatment - rendering assistance during nebulizer use, perform First-aid and triage patients.

Provide excellent customer service.

Oversee and establishes inventory standards for medications, supplies    Read more

and equipment. Stock taking and ordering of stocks.

Helps to plan and monitor overall running of the clinic when needed.

Maintenance of clinic's cleanliness and apperance.

Requirements:

Should have a minimum GCE N, O levels or ITE certificate

Relevant experience in Healthcare/Medical Industry will be an advantage

PC / computer literacy and ability to work in a fast-paced environment

Good interpersonal skills

Service oriented and a good team player

Hardworking and willing to learn

Interested candidates are invited to submit a comprehensive resume stating expected salary and date of availability by clicking

'APPLY NOW'

We regret that only shortlisted candidates will be notified.

Skills
SANOFI
08Dec
Regional Marketing Manager Singapore 12/07
SANOFI   via Glassdoor

Regional Marketing Manager


Apply For Role




date posted

12/07/2018



contract type

Full time



job id

R2483462



location
   Read more



Singapore





Responsibilities




REGION MARKETING STRATEGY & STRATEGIC PLANNING



Define, refine and ensure the implementation of vaccine portfolio strategies and objectives in line with regional ambition and needs. The goal being to continually improve market position with consistency and coherency across the product ranges for both Private and Public markets


Ensure proper integration of portfolio strategies through:


Country Strategic Planning exercise


Effective Brand Plans within each country


Budget & 3 year Financial Forecast exercise


Drive, implement and monitor key Global and Regional strategies/initiatives through strategic input and close collaboration with the countries and across regional functions


Build and defend the necessary resources and capabilities at both regional and country level to achieve sales ambition through:


Regional Execution Plan


Delivering expertise and training to guide and build capabilities and competencies in the countries



PRODUCT LAUNCH & OPERATÄ°ONAL MARKETING ACTIVITIES



Support the countries in all aspects of product marketing and accompany them in delivering expected results through:


All the stages of product Life Cycle Management


Pre-launch to launch and beyond


Developing market strategy and expansion for private and public


Developing new channels and initiatives to grow the business and evolve the business model


Anticipate changes in the environment and plan accordingly


Provide regional support in the form of: product launch teams, product strategy workshops, marketing and launch excellence, KOs and stakeholder development activities (congress, masterclass organization), market research, regional campaigns, etc.


Support the allocation process in collaboration with Business Operations to optimize sales whilst maintaining product strategy



SALES & MARKETING EXCELLENCE



Ensure continuous enhancement of marketing capabilities across the Region in close collaboration with Global Field Excellence / Sales Effectiveness teams, in SP and Sanofi – support Marketing and Launch excellence dissemination across the region


Ensure Sales Force optimization through alignment of SFE standards across the region with the support of Global Field Excellence SP & Sanofi teams (training, curriculum, categorization, sales dashboard, incentives, sales rep monitoring tools, appropriate usage of CRM/ CLM and related dashboard etc)


Provide direction in assessing market trends & Improve Analytics usage across the region for decision making process and for seeking short and long-term opportunities


Implement a network to generate cross-fertilization and teamwork among clusters and Region, but also ensure close interactions with the other Divisions of the Group into the Region in order to benefit from their own best practices, optimize resources and capture any significant and attractive new business opportunity for Vaccines.



COMMERCIAL EXCELLENCE



Improve market value, efficiencies and profitability across the region


Develop with Finance and Operations the Pricing & Commercial Policies of the region


Optimize volumes & value, resources allocation and product life cycle for Private, Institutional and Public markets


Support countries in their private and public markets assessment, development & optimization (including resource allocation, sales-out monitoring, opportunities review etc


Lead the improvement of Sales Force effectiveness through implementation of appropriate segmentation, targeting, profiling methods, use of CRM/ CLM tools and related dashboards and country interventions


Lead the development of new customers segments and new ways to reach customers, including Public customers, in collaboration with Global Field Excellence & GDST (MCM, digital and customer centric projects as examples)



Experience & Competency Skills



Minimum 5 years’ experience in marketing


Qualification in Marketing as an added advantage


Regional /local and /or vaccine market experience is highly desirable and off advantage


Excellent communication skills and fluency in English with other local languages being a plus


Strong analytical/financial/business skills with strong customer focus and orientation


Knowledge with Marketing Effectiveness tools


Experience in Portfolio Management with exposure to both public and private market


Expert communication skills to lead, influence and impact business strategy and decisions


Demonstrated and dynamic leadership within large multi functional teams


Creative and Strategic Thinking, critical to anticipating changes in the environment, planning and solution finding


People development and focus to build competencies and capabilities of each individual in the team


Drive and ability to build a results-oriented organization.


At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.


Apply For Role


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Skills
SANOFI
08Dec
Regional Marketing Manager
SANOFI   via Glassdoor

Responsibilities




REGION MARKETING STRATEGY & STRATEGIC PLANNING



Define, refine and ensure the implementation of vaccine portfolio strategies and objectives in line with regional ambition and needs. The goal being to continually improve market position with consistency and coherency across the product ranges for both Private and Public markets



Ensure proper integration of portfolio strategies through:


   Read more

Country Strategic Planning exercise

Effective Brand Plans within each country

Budget & 3 year Financial Forecast exercise

Drive, implement and monitor key Global and Regional strategies/initiatives through strategic input and close collaboration with the countries and across regional functions


Build and defend the necessary resources and capabilities at both regional and country level to achieve sales ambition through:


Regional Execution Plan

Delivering expertise and training to guide and build capabilities and competencies in the countries


PRODUCT LAUNCH & OPERATÄ°ONAL MARKETING ACTIVITIES



Support the countries in all aspects of product marketing and accompany them in delivering expected results through:


All the stages of product Life Cycle Management

Pre-launch to launch and beyond

Developing market strategy and expansion for private and public

Developing new channels and initiatives to grow the business and evolve the business model

Anticipate changes in the environment and plan accordingly


Provide regional support in the form of:

product launch teams, product strategy workshops, marketing and launch excellence, KOs and stakeholder development activities (congress, masterclass organization), market research, regional campaigns, etc.


Support the allocation process in collaboration with Business Operations to optimize sales whilst maintaining product strategy



SALES & MARKETING EXCELLENCE



Ensure continuous enhancement of marketing capabilities across the Region in close collaboration with Global Field Excellence / Sales Effectiveness teams, in SP and Sanofi – support Marketing and Launch excellence dissemination across the region

Ensure Sales Force optimization through alignment of SFE standards across the region with the support of Global Field Excellence SP & Sanofi teams (training, curriculum, categorization, sales dashboard, incentives, sales rep monitoring tools, appropriate usage of CRM/ CLM and related dashboard etc)

Provide direction in assessing market trends & Improve Analytics usage across the region for decision making process and for seeking short and long-term opportunities

Implement a network to generate cross-fertilization and teamwork among clusters and Region, but also ensure close interactions with the other Divisions of the Group into the Region in order to benefit from their own best practices, optimize resources and capture any significant and attractive new business opportunity for Vaccines.


COMMERCIAL EXCELLENCE



Improve market value, efficiencies and profitability across the region

Develop with Finance and Operations the Pricing & Commercial Policies of the region

Optimize volumes & value, resources allocation and product life cycle for Private, Institutional and Public markets

Support countries in their private and public markets assessment, development & optimization (including resource allocation, sales-out monitoring, opportunities review etc

Lead the improvement of Sales Force effectiveness through implementation of appropriate segmentation, targeting, profiling methods, use of CRM/ CLM tools and related dashboards and country interventions

Lead the development of new customers segments and new ways to reach customers, including Public customers, in collaboration with Global Field Excellence & GDST (MCM, digital and customer centric projects as examples)

Experience & Competency Skills


Minimum 5 years’ experience in marketing

Qualification in Marketing as an added advantage

Regional /local and /or vaccine market experience is highly desirable and off advantage

Excellent communication skills and fluency in English with other local languages being a plus

Strong analytical/financial/business skills with strong customer focus and orientation

Knowledge with Marketing Effectiveness tools

Experience in Portfolio Management with exposure to both public and private market

Expert communication skills to lead, influence and impact business strategy and decisions

Demonstrated and dynamic leadership within large multi functional teams

Creative and Strategic Thinking, critical to anticipating changes in the environment, planning and solution finding

People development and focus to build competencies and capabilities of each individual in the team

Drive and ability to build a results-oriented organization.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Skills
National University Hospital
08Dec
Executive Assistant/ Senior Executive Assistant, Nephrology
National University Hospital   via JobsCentral



The Executive Assistant/ Senior Executive Assistant is to provide the main administrative support for the clinics/dialysis centres under Division of Nephrology.

Duties and Responsibilities

Primary Responsibilities and Duties (60%)

Dialysis Centres

End-month billing for dialysis (PD/HD) Patients in Dialysis Centre promptly by the 2nd week of the next month.

Pre-scheduling for consultation sessions and PD/HD sessions for Dialysis Centre patients for the following month.

Communicating with patients in Dialysis    Read more

Centre patients with outstanding payment and advice accordingly. Clear Documentation of what was discussed and follow with payment status.

Perform Financial Counselling before new patients are placed at NUH Wards and Dialysis Centre for PD/HD.

Timely payment of Monthly invoices (e.g. Rental, Water, Electricity and Newspaper Bills).

Handle purchase and work requisition processes, from calling suppliers for quotation to submitting invoices to Finance for payment.

Assisting Dialysis Centre Nurse Manager on other ad-hoc purchasing and operational issues.

Receiving of stocks and inventory management of Dialysis Centers.

Inpatient Dialysis Centre Patient Placement Coordination.

All portable subsidy funding claims for RC and DC

Liaise with vendors related to PD / HD claims

Check with NKF, MOH and VWOssubsidy and submit for related PD / HD claims

Check with relevant insurance policies and submit for PD / HD claims.

Secondary Responsibilities and Duties (40%)

Renal Centre and other administrative matters

Registration, payment and appointment setting for patients at front counter.

Collect and dispatch documents from/to areas within hospital premises.

Assist in preparation of tender documents.

Requisite, control and maintain good utilisation of office supplies in the department.

Ad-hoc issues assigned by reporting officer and nurse managers in supporting clinics.

Counter Handover and Ad-hoc RC counter tasks.

Direct contact with patients, nurses, doctors and frontline work is required.

Job Specification

O level / Diploma

Minimum 1 year of experience in clerical and administrative duties

A good understanding of accounting and figures.

Good computer skills in Word, Excel

Willingness to learn

Able to multitask

Good communication and interactive skills.

Able to work independently to take on more responsibilities.

Interested applicants are invited to email a detailed resume stating your current and expected salary.

We regret that only shortlisted candidates will be notified.

Skills
National University Hospital
08Dec
System Analyst, Tissue Repository
National University Hospital   via JobsCentral



Job Purpose

Responsible for managing IT projects and participating as a proactive team member in designing, coding and maintenance of in-house developed software for the department.

Duties and Responsibilities

Primary Responsibilities and Duties (80%)

Project management

Work with stakeholders to gather user requirements and produce detailed technical specifications.

Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades

Track project deliverables and ensure projects are completed within    Read more

budget, schedules and quality standards

Present project updates to stakeholders on a regular basis

In-house application maintenance

Work with users to understand their requirements and develop systemspecifications and programs for new and existing systems to meet their requirements

Help in upgrading existing IT systems to meet new requirements.

Evaluate potential solutions and make recommendations to resolve business problems.

Provide on-going technical support of all in-house developed software.

Data management

Provide end user and data management support to research groups

Preparation and extraction of data from system upon user request to support projects

Maintaining data standards, including adherence to internal processes, the Personal Data Protection Act, Human Biomedical Research Act and other legislation as required.

Secondary Responsibilities and Duties (20%)

Perform other duties as assigned by the Head / Senior Manager / Senior System Analyst of Department

Job Specification/Requirements

Degree in Computer Science, Computer Engineering or equivalent.

Minimum 2 years’ work experience in software development and maintaining applications using Microsoft.NET/Java Technologies and Crystal report.

Minimum 2 years’ hands-on experience with relational database. (SQL Server, MySQL)

Ability to work on multiple projects involving multiple stakeholders concurrently.

Able to work independently with minimal supervision.

Good organizational and interpersonal skills.

Experience in healthcare industry is an added advantage.

Skills
Baxter
07Dec
Production Supervisor
Baxter   via Glassdoor

About Baxter





Baxter provides a broad portfolio of essential renal and hospital products, including home, acute and in-centre dialysis; sterile IV solutions; infusion systems and devices; parenteral nutrition; surgery products and anaesthetics; and pharmacy automation, software and services. The company’s global footprint and the critical nature of its products and services play a key role in expanding access to healthcare in    Read more

emerging and developed countries. Baxter’s employees worldwide are building upon the company’s rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care.



What You’ll Be Doing




It’s impossible to list everything you’ll do here because every day is different. But a few things are clear, you’ll:




Achieve operational targets.






Supervise a team of manufacturing staff to:




Improve production efficiency through downtime reduction and process optimization.




Perform physical cycle count to manage material flow to ensure that optimum inventory is maintained and avoid unnecessary line stoppages.






Optimize daily production capacity and manpower deployment to achieve target output and meet production schedule.




Ensure accurate reporting of production and material usage and proper communication among shifts.




Take contingency actions as necessary during the shift e.g. machine breakdown/ unplanned code change.

e) Plan overtime support if necessary, monitor and replenish machine spare parts (where applicable).

f) Support and implement lean initiatives.






Comply with all Quality/ Regulatory requirements, Company policies and procedures.








Supervise a team of manufacturing staff to ensure:




Compliance with specifications, SOP, and GMP/ GDP.




Good Housekeeping at all times.




Compliance with Environmental, Health & Safety requirements, Company policies and Factory regulatory requirements.






Analyse quality related issues and take corrective measures immediately and provide training and Department orientation for staff.




Review and approve production records (manual or electronic in applicable system) for its correctness and completeness.




Oversee Preventive Maintenance (PM) for equipment as applicable and execute protocol studies as per requirement.






Employee Relations






Carry out employee communication and handle employee issues and grievances.

Assess, review and communicate staff performance and motivate and drive teamwork and facilitate SGA teams.







Do you have what it takes to build a career here?




[Qualifications]




• Degree in Engineering or equivalent




Why Baxter?




A Career That Matters

Baxter’s employees are united in a mission to save and sustain lives. We are passionate about applying scientific innovation to meet the needs of the millions of people worldwide who depend on our medically necessary therapies and technologies. We focus on increasing access to healthcare, innovating in crucial areas of unmet need, and pursuing creative collaborations that bring our mission to life for patients every day.


Apply today and experience a career that matters!


Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

Skills