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Grab
11Oct
Demand Planning & Marketing Strategy Manager/Assistant Manager
Grab   via Glassdoor

Job Description:





Get to know our team:


Regional Demand Planning & Marketing Strategy is the demand growth engine for Grab, housed within marketing, with work spanning across the region (all 8 countries). Work is inter-disciplinary – a combination of advanced analytics, customer segmentation, marketing strategy, and positioning. The team will be focused on growing demand efficiently, with projects    Read more

covering overall strategy, ideation, experimentation and driving implementation of key initiatives.





Get to know the role:


The role is a balance of advanced analytics and stakeholder management - leading day-to-day coordination with Country Heads and Country Marketing Heads on demand growth while growing using data analyses to gain actionable insight (e.g. promo & incentive optimization, churn analysis, customer segmentation, etc) and working with cross-functional teams to drive execution.





The day-to-day activities:



• Analyse short to medium term issues impacting demand growth in the Payments business. This includes customer segmentation, conversion funnel optimization, churn analysis, market scans, and experimentation

• Scope advanced statistical analyses and predictive modeling in collaboration with the relevant teams

• Forecast spend on promos, incentives and other key initiatives for weekly, monthly and quarterly planning cycles

• Build presentation to influence senior stakeholders and enable data-driven decision making

• Design efficient promo structures and other initiatives to drive demand growth in the Payments business and work with cross-functional teams to execute

• Manage budget allocation and track cost from initiatives in collaboration with Finance





The must haves:


• A minimum of 4 years of relevant work experience in financial services, top-tier management consulting or technology firms

• Proven track record of senior stakeholder management

• Confident in processing and analysing complex data sets using Excel

• Working knowledge of SQL and experience with a mobile CLM platform is preferred but not essential

• Quantitative discipline with strong business sense and ability to articulate complex analyses to a wide range of audiences, and translating these to actionable business insights

• Ability to see the big picture while not losing sight of details

• A start-up attitude – willing to work hard to get things done

• Language proficiency in Bahasa, Tagalog, or Vietnamese will be highly preferred

Skills
Grab
11Oct
Senior Data Analyst, Risk Analytics, TIS
Grab   via Glassdoor

Job Description:





Get to know our Team:





The Trust, Identity & Safety (TIS) User Trust team acts as guardians of all our users on Grab. We leverage our rich data-sets to find solutions to problems ranging from safety to fraud. We're a hands on team interested in the end to

end data life-cycle    Read more

from analyzing the behavior of our consumers, identifying any anomalies to building a detection and prevention modules for any suspicious activities. If you're passionate about solving complex problems with immediate real-world impact, we want you!



Get to know the Role:




As the Data Risk Analyst, you will analyse Grab’s data to develop insights about user behaviours and payment risks. You will translate these insights into recommended actions to combat user and payment fraud.



The day-to-day activities:




Analyze massive passenger, driver and merchant data to develop insights on user behaviors and/or payment risks.


Develop and communicate insights and recommended actions to stakeholders to reduce user and payment fraud by contributing towards machine learning models, .rules and other detection systems


Conduct data investigations and analysis on fraudulent rings that has been identified by stakeholders.


Identify potential false positive cases and feedback to the Data Science team.


Work cross functionally on managing risk associated with Grab products, processes, and payment methods


Work with operations teams in various regions and cities to define risk policy and processes


Work with business teams to translate requirements and needs to the Tech teams.


Ensure incentives payouts to drivers and rewards to passengers are appropriately given.





The must haves:






3-6 years of experience as a hands-on analyst in a high tech company


A technical degree in Computer Engineering, Information Technology, Data Sciences, Maths or related fields.


Strong experience in handling large scale unstructured data. Experience in SQL, as well as ability to learn more advanced data


Business intelligence experience using tools such as Tableau, Qliksense and Excel.


Working experience of any of the data analysis tools such as R, Python, SPSS, SAS etc.


Experience with application of experimentation and statistical techniques (such as hypothesis testing, probability distributions, regression, decision trees etc.)


Relevant experience on data analysis and machine learning.


Excellent written and verbal communication skills along with strong training skills.


Ability to make sound judgement calls independently when presented with difficult decisions, especially when only partial information is available


Ability to take initiative in a fast-moving environment






Nice to have:




Proficient in RDBMS such as PostgresQL or MySQL.


Proficiency in a local SEA language.


Good understanding of the fraud space with hands-on knowledge of fraud, payments and risk.

Skills
Grab
11Oct
Assistant Business Development Manager, GrabPay
Grab   via Glassdoor

Job Description:





Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia.






Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery    Read more

(GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand, Vietnam, Myanmar and Cambodia.






GrabPay is a wholly owned subsidiary of Grab with operations spanning across South East Asia countries that Grab is in. Our aim is to make GrabPay the default mobile payment wallet in the region, serving Grab users, drivers & merchant partners by having high quality payment product lines and satisfying our customer with outstanding service quality. Through the GrabPay platform, we seek to help unbanked mobile first users and merchants to build opportunities for themselves, while delivering trusted & safe payment systems to Southeast Asia.







Job Responsibilities:







Building up strategy & business plans for the payment division








Deriving Go-To-Market plans to launch new products and services






Develop OKRs for the team and subsequently review / track these OKRs






Support management reporting on a regular basis






Negotiating and managing relationship with regional gateway, FIs and scheme partners






Working with internal stakeholders when launching new partnerships (Legal, Product, Marketing, Risk & Compliance, BI, etc)






Launching new product lines across specific markets






Purchasing new products & services from payment vendors









Requirements:







3-5 years of experience in payments






Preferably with a BSC banking, finance or business related






Experience working within a technology organization






Have startup experience






Strong communication and presentation skills






Proactive, energetic, fast pace, meticulous






Smart, self-learning and resourceful






Hardworking and able to put in the hours






Culture fit

Skills
Grab
11Oct
Senior Manager, Strategy (GrabFinancials)
Grab   via Glassdoor

Job Description:




Get to know our Team




The GrabPay Strategy team assists leads in the development of the business' long term objectives and setting its course. By assessing a broad range of trends and issues that span across markets, customer, competitor, regulatory and technology insights, the team develops winning strategies that will have a significant impact on the company’s growth.
   Read more




Get to know the Role:



Support the formulation of the company’s strategy based on clear issue framing, systems-level thinking and rigorous analyses


Work either in a small team or individually on time-sensitive but mission critical projects or standalone analyses




The day-to-day activities:



Analyse the performance the company’s business portfolio and identify new opportunities for growth


Support the running of GrabPay strategic planning cadence and calendar


Engage senior executives in the development and execution of strategic initiatives


Help influence a high-performance culture by challenging critical business assumptions and encouraging cross-functional collaboration across Grab


Conduct studies on key issues that will shape GrabPay's and Grab's longer term strategy


Up to 50% travel expected




The must haves:





A degree with good honours from a top tier university


Highly proficient in quantitative analyses and complex financial modelling


Prior experience in financial services or banking will be an added advantage


Highly comfortable in an semi-structured environment and organisation that changes frequently


A self-starter and independent learner who takes the initiative to challenge the status quo


Ability to perform under pressure in a dynamic, fast-paced environment


3 - 5 years of top tier strategy/ management consulting experience or corporate strategy/ planning experience


Entrepreneurship experience would be a bonus

Skills
Grab
11Oct
Machine Learning Engineer (User Trust)
Grab   via Glassdoor

Job Description:





Get to know our Team:





The User Trust team acts as guardians of all our users on Grab. We leverage our rich datasets to find solutions to problems ranging from safety to fraud. We’re a hands on team interested in the end to end data lifecycle: from wrangling data to understanding the tradeoffs between model complexity    Read more

and deployment in production. If you’re passionate about solving complex problems with immediate real-world impact, we want you!





Get to know the Role:





Work on problems that run the gamut from data science to deploying and monitoring models in production.




Build and deploy scalable machine learning models to enable our fraud, risk and safety systems.




Analyze data and define metrics for feature evaluation and model performance.




Design and implement robust data pipelines.




Identify and build new approaches and methods for machine learning as we grow.







The must haves:





Minimum 5 years of experience building machine learning models in production, or an advanced degree in a quantitative field with at least 2 years of experience.




Good understanding of machine learning models, feature engineering, and other practical issues, such as overfitting.




Solid engineering and coding skills. And the ability to write high performance production code. Experience in Go, Python Scala and other equivalent language is a plus.




Experience with MapReduce, Spark and Hive is a plus.




Self-motivated, independent learner, and enjoy sharing knowledge with team members.




Detail-oriented and efficient time manager in a dynamic and fast-paced working environment.

Skills
Uber
11Oct
Uber Eats Head of Eater Operations, APAC
Uber   via Glassdoor

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.


We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and    Read more

collaborative spirit, work with us, and let’s move the world forward, together.



About the Role



The Head of Eater Operations role is a unique opportunity to build and lead a key vertical within the Uber Eats business. Reporting to the Head of Regional Operations, you will be responsible to build the team, enhance execution efficiency and effectiveness, and own scalable operational activities to help ensure we are stay customer-obsessed yet operationally world-class. You’ll partner closely with the regional marketing, local operations and community operations teams on process mapping and project planning to help reduce inefficiencies and duplicative efforts to drive a cohesive eater strategy for APAC. The team will be a pivotal engine in an effort to bring greater ROI on our eater investments, enhance headcount efficiency and executional excellence to the region.


We’re looking for a true all-star who can define and set strategy, structure and manage a team, while digging into details and connecting the dots. You'll come with a track record of building teams and systems tied directly to the top and bottom line results of the organization, ideally with demonstrated proficiencies in discovering and designing processes for scale. You live and breathe customer-first and are just as comfortable presenting your vision to senior stakeholders as you are attending focus groups to listen to and engage with our customers.


We're looking for someone who has that mix of operational abilities build things from the ground up and get stuff done, as well as the structure and discipline to build out a highly competent team that can support an expansive APAC region.


Emotional intelligence and leadership capabilities are a must, as the expectations are high for managing a sizeable team, in a fast paced environment, including a diverse set of stakeholders all over the world.



What You’ll Do




Build and lead the Eater Operations team for APAC


Work closely with local operations, central/country marketing and product teams to optimize Uber Eats eater conversion and ordering experience


Develop internal processes for collecting eater feedback, understanding eaters of delight and dissatisfaction, identifying critical operational improvements, scaling those improvements and monitoring their performance over time


Provide input to the strategy; identifying insights to help build a platform that our consumers prefer


Build a high performance team; motivate them to continually achieve higher levels of business impact


Effectively navigate a matrixed environment with local operations, product, marketing, strategy, finance and other senior leadership



What You’ll Need



At least 7 years of deep, hands-on management of functions that include combinations of the following: operations, analytics, customer loyalty and retention, and project management


Strong experience building and managing diverse teams


Unparalleled business judgement and critical thinking skills with the ability to use data to quickly establish highest value priorities and develop a strategy to pursue them


Excellent collaboration and stakeholder management skills - building deep, trust based relationships with city, Regional, and HQ teams


A "driver" personality - biased toward action, great collaborator and master disambiguator/simplifier - constantly pushing toward clarity and delivery.


Experience with quantitative data analysis, deep actionable insights, modeling, and advanced test plan design and analysis


High energy and motivational leadership driven by personal influence and example with direct staff, peers, and senior leaders across all company functions


Experience working closely and communicating effectively with diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines



About the Team



APAC Eater Operations is a newly created team whose mission is to ensure we are providing a magical experience for consumers on the platform. This is an operating role with accountability for APAC KPIs related to eaters and broader market defects. The team is based in Singapore.

Skills
Uber
11Oct
Senior Communications Manager, APAC
Uber   via Glassdoor

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.


We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and    Read more

collaborative spirit, work with us, and let’s move the world forward, together.



About this Role



To be a thought leader you have to have a thought - and we’re looking for someone who wants to fundamentally change the way people think about the role of technology in providing meaningful solutions to society's toughest challenges, from introducing autonomous vehicles to redefining the future of work for developed and developing economies. We are looking for an experienced regional communicator to partner on our efforts across Asia, based in Singapore reporting to the Senior Director of Communications, Asia Pacific.



This role will involve:




Establishing an authentic voice, and narrative, for Uber in developed and developing Asian media and public policy landscapes, and mindsets


Working to tell our story—and the story of ridesharing, mobility and food delivery—in creative, inspiring ways that resonate with journalists and third party stakeholders across Asia, and on social media;


Educating influencers on how and why Uber is good for people and cities through thoughtful, strategic communications.


Developing our relationships with reporters across Asia, with a special focus on international correspondents


Working with beat reporters on a daily basis, juggling a combination or proactive and reactive communications efforts that protect and enhance our reputation


Handling crisis communications, working across Uber to respond quickly to issues


Communicating Uber's priorities to members of the press across Asia;


Building relationships with senior leaders and advising them on engaging with employees through internal comms


Helping to define strategic narratives that support change and bringing them to life for employees through creative communications activities


Helping create a vibrant culture, that attracts and retains the best talent for Uber in partnership with the Uber People & Places team, and celebrates our differences and diversity of thought and experience.


Partnering with global and regional communications team members to build communications strategies, and campaigns, that promote and enhance the overall reputation of Uber



What We’re Looking For:




A self starter:

Uber is a company of entrepreneurs and we want to work with people who enjoy building things from the bottom up too. Things change fast in our world so you’ll need to be highly adaptable as well as calm under pressure;



A fact finder:

who loves to get into the details and deeply understand an issue from all sides





A great advocate

: We’re looking for people who can distill complex ideas into simple, but intellectually credible, arguments. You’ll need to write well and have the creative ability to tell stories—about our product, people and the ways we’re helping to improve life for passengers, drivers and cities.





A strong campaigner:

Smartphone apps are innovative, and the interests being innovative are deeply entrenched. We succeed by putting together effective campaigns with third parties on behalf of the riders and drivers who use the app. That means you’ll have a bias for action in everything you do—and a willingness to engage in debates, with a track record of making data-driven decisions.





An experienced spokesperson:

Strong media relations experience and expertise shaping a story and delivering it in a compelling way



A team player

: Success at Uber depends on the ability to organize different teams (internally and externally) around shared goals. It’s why we’re looking for well organized people who enjoy working with others to get stuff done—and who can deal with the ambiguity that sometimes comes from working cross-functionally.


Ideally you would have a proven track record with at least 12+ years experience in communications, PR or journalism — either for a company, a third party or in government — as well as experience working firsthand with executives and have spent time living and working in Asia. Experience in corporate, product, internal and crisis communications is an advantage; as is prior experience operating in a hyper-growth technology or start up organization. Excellent understanding of the media industry and extensive network of relationships with media and influencers across Asia is a must. We’re also open to people with experience in another walk of life, who intuitively get this stuff, and may be looking for a career change. Fluency in English (written and spoken) is essential, and another Asian language is an advantage.



About Communications at Uber



The most successful consumer technology companies are brilliant storytellers, who put their products—as well as the benefits of those products—front and center in every communication.


Our team is responsible for telling Uber’s story to the media and third parties: whether it’s transforming how we get around town and the lives of people who value independent, flexible work; or cutting congestion in cities by getting more backsides into fewer cars. That’s partly about building lasting relationships with the key news outlets and journalists in every country where we operate. It also about being creative in how we tell our story, including the use of social media, as well as working with the public policy team to develop campaigns that make the positive case for reform.

Skills
CMA CGM
11Oct
Manager, Sales Systems
CMA CGM   via Glassdoor

Part of the CMA CGM Group, APL is one of the world’s leading ocean carriers, providing world-class container shipping and terminal services, as well as intermodal operations supported by leading-edge IT and ecommerce.


APL offers transcontinental cargo shipping across Asia, North and South America, Europe, the Middle East, the Indian subcontinent and Australia through more than 90 weekly services, calling ports in over    Read more

50 countries worldwide.


.



BRIEF DESCRIPTION



This position is responsible to conceptualize, implement, and ensure adoption of sales systems & reporting tools for APL Sales that allows them to realize APL’s revenue & volume growth objectives. Primarily, this position ensures APL’s high level of data quality within sales systems (e.g. LISA CRM, LISA BI, & C-REPORT). This is achieved via a twofold approach – first, by constantly engaging with & monitoring correct system usage by APL Sales; second, by representing APL Sales as a domain expert to key stakeholders (e.g. IT) and ensure that system enhancements, & deployments enable APL Sales and provide improved speed / a higher value-add.



KEY RESULT AREAS





Conceptualize & Implement

– collaborate with APL Sales and determine which systems/tools require to be enhanced or deployed. Oversee & drive projects across design, build, & deploy phases through to successful on-time & on-budget completion.



Drive APL Sales for Adoption

– Ensure adoption & correct system/tool usage by APL Sales (e.g. Accounts, Contacts, SVPC, & Territories). Ensure offshore resources (e.g. GSSC-LISA CRM Admin) assigned to the incumbent is performing efficiently & effectively with a high level of accuracy.



Reporting Tools

– Ensure a high level of data quality within relevant sales systems & reporting tools (e.g. LISA CRM, LISA BI, & C-REPORT). Ensure that APL Sales has 100% of the information needed from the reporting tools to run-the-business.



KEY ACCOUNTABILITIES



Collaborate with & maintain the APL Sales Subject Matter Expert (SME), APL Sales Key User (KU), & APL Sales Trainer networks – represent APL Sales as a domain expert for system enhancements & deployments.


Define metrics & monitoring methodology of adoption & correct system/tool usage by APL Sales (e.g. Accounts, Contacts, SVPC, & Territories)


Define service level agreements & monitoring methodology for offshore resources (e.g. GSSC-LISA CRM Admin)


Define and ensure that 100% of the information needed by APL Sales to run-the-business is available in the reporting tools.


Define metrics & monitoring methodology of data quality within sales systems & reporting tools (e.g. LISA CRM, LISA BI, & C-REPORT)


Design & deploy accurate/effective reporting tools for APL Sales


Manage (define approach, prepare budget, & execute) training initiatives to meet above mentioned objectives.



JOB REQUIREMENTS



First-hand experience in liner field sales roles


Understanding of landscape of sales enablement tools


Commercial Acumen


Customer Driven


Building Relationships & Networks


Results Orientation & Decisiveness


Interpersonal Drive & Energy


Working & Managing as a Team


Driving People & Performance


Attracting & Developing Talent



**Salary package (local) & job title shall commensurate with experience.




**Please send a copy of your resume to


Carita.liu@apl.com


&


Cynthia.soh@apl.com


(in word format) together

with a para (or pointers) why you are suitable for the role,

with the reason/s for you to consider a move from your current/latest organisation, your current/latest salary details (i.e. monthly base salary, any AWS, variable bonus and/or other fixed cash allowances), expected salary & your notice period/earliest joining date.




**Kindly note that only short-listed applicants will be contacted.




NOTICE TO THIRD PARTY AGENCIES

: Please note that CMA CGM Group & APL / NOL does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group & APL / NOL will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group & APL / NOL explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group & APL / NOL.


APL is part of the successful CMA CGM Group, the world's 3rd largest container shipping company

Skills
Grab
10Oct
Product Manager - Payments
Grab   via Glassdoor

Job Description:





Get to know the Role

:



In this role will be open to healthy dose of creativity to define a vision for your product and be responsible for the strategy, roadmap, and feature definition of a product.


You will be the leader at the forefront    Read more

as this role would require strong collaboration across various team and be the focal point for all stakeholders nearly in all functions.





The day-to-day activities

:



Shape the overall product vision and roadmap to take Grab from a start-up to a regional powerhouse.


Collaborate with engineering and design to define an ambitious strategy, develop and maintain a prioritized product backlog, and execute on delivering great experiences for users.


Define and communicate product requirements and specifications by thinking creatively and rigorously about how to solve problems that have never been solved before at this scale.


Ensure strong collaboration and communication across the company and serve as a primary point of contact for internal stakeholders across nearly all functions in the company - marketing, sales, operations, data science, engineering, content, customer service, payments and IT.


Collect data, user feedback, and market research, and use that to inform product development.




The must haves

:



3+ years in a senior product management experience at a tech software company


Masters in computer science, software engineering, information technology, business, finance, economics or related fields


Strong analytical skills and creative problem solving skills


Strong business acumen, be customer focused, team and results-oriented


- Strong interest in logistics, pricing, marketplaces or supply-demand economics


Programming experience, avid Grab user, Consumer tech experience


Payments experience would be a plus

Skills
Grab
10Oct
Operations Associate
Grab   via Glassdoor

Job Description:





Get to know our Team:



Grab Rentals Operations is a dynamic and evolving team which is the engine room of Grab Rentals that bridge various key departments




We ensure timely and seamless delivery of cars to subsequent partner and we are also responsible on ensuring all GR cars are accounted, maintained and    Read more

turn around in the shortest possible time to ensure high utilization.





Get to know the Role:




Your role is not a desk bound job, you will be required to liaise with both internal and external individuals on day to day basis


Educating hirer through vehicle checks and conducting briefing for the hirers on the Do’s and Don’ts as a private hire driver


Maintaining 100% asset accountability of the fleet








The day-to-day activities:




Responsible for performing check outs & ins and prepping vehicle for the subsequent hirer.


Inspect interior & exterior of vehicle (including accessories)


Prepare vehicle for subsequent check out (clean, repair, etc.)




Accurate updates of vehicle availability in fleet management system


Ensure accurate vehicle availability for planning


Ensure minimal vehicle “non-utilization”




Ability to effectively communicate with customers regarding services recommended and performed


Work with parallel departments (Panel workshops, service advisor, vendors & Technical Trainer) for smooth handing over of hirer from transactions to vehicle


Harmonize expectations on vehicle condition with partner (minimal disputes)


Manage information flow between authorized workshop, Grab Rentals & drivers


Coordinate replacement vehicles for drivers (in the event of an accident)


Provide technical advice to driver with regards to vehicle functionality and familiarization.


Work on max cost saving and process transparency.






The must haves:




Nitec / Higher Nitec / Diploma (preferably in automotive repair)


At least 2 years experience preferably in the automotive industry / fleet management, with minimum 1 year of relevant work experience in automotive repair


Fluent written and spoken English


Valid Class 3 or 3A will be preferred


Proficiency in MS Office


Self motivated individual who is capable to get things done within allocated time frame.


Willing to be hands-on as needed and proactively assume responsibilities for one’s actions.


Able to work independently and deal effectively with complex, changing, and ambiguous environments.


Able to initiate and maintain strong relationships with vendors.

Skills