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Traditional & Digital Media jobs

Facebook
08Nov
Developer Support Engineer University Grad
Facebook   via Glassdoor

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.Developer Support Engineering at Facebook offers a unique mix of opportunities to people who like to help others while also designing and developing tools for the future. We offer scaled support to hundreds of thousands of developers around the world through tooling which utilizes Machine Learning and AI. As a Developer Support Engineer, you will work with multiple platform products including Facebook, Messenger and Instagram. This gives you the chance to constantly learn while using your knowledge to help developers with any issue they may have while integrating with our platforms.



Responsibilities:





Provide high quality, scaled support for the Facebook, Instagram and Messenger Platforms


Become an expert in our products, our developers, and their needs


Manage technical and product issues and escalations


Scale developer support with Sales and Partnership growth


Engage with operations and product teams to build, drive, and improve our tools and processes


Design and build tools from the ground up to improve the support experience for our developers


Build your understanding across a variety of internal tools & software for Facebook Platform at a deep level



Mininum Qualifications:




1+ years of experience in software development


Programming experience in one or more of the following languages: Java, PHP, JavaScript, C, Ruby, Python


Communication experience in English


Analytical experience


Demonstrated problem-solving experience



Preferred Qualifications:




Bachelors degree in Computer Science or related field (or equivalent degree and experience)


Pursuing a Masters Degree


Experience providing support to software products


Working knowledge of the Facebook Platform API


Experience developing for mobile (Android/iOS)

Skills
Facebook
08Nov
Solutions Engineer
Facebook   via Glassdoor

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.Our team is looking for high-performance full-stack engineers with an entrepreneurial mindset. As a Solutions Engineer, you will lead the advertising industry by building new solutions and enabling partners to realize the full potential of those solutions. You will write production-grade code for Facebook Ads products in collaboration with product engineering teams. This role will allow you to apply your passion for problem-solving and consult clients on creating and executing an ad-tech strategy. You will be working from our Singapore office.



Responsibilities:





Ship reliable, scalable, efficient, and elegant code to 5 million advertisers, serving up ads to billions of users


Build new products and improve existing ones in collaboration with Facebook Product Engineering Teams


Understand our clients business, identify unique problems and unlock opportunities through bespoke technology solutions


Influence the road map and product development of Facebook Ads to meet our client's business challenges and align with Facebook's business objectives



Mininum Qualifications:




At least 6 years of experience shipping production code


Experience communicating technical concepts to non-technical audiences


B.S. or M.S. in Computer Science or equivalent degree or experience



Preferred Qualifications:

Skills
Facebook
08Nov
Manager, Business Integrity
Facebook   via Glassdoor

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.Business Integrity's mission is to ensure safe and trusted connections between people, businesses, and Facebook. Our team works together to anticipate and predict potential threats to our platform, design and build tools to protect against these threats, and then implement and enforce these systems at scale. We leverage data analysis, machine learning and a robust infrastructure to review the quality of promoted content on our platform. We partner closely with several cross-functional teams, including product, engineering, and data science, to ensure high quality and safe experiences for both people and businesses across the Facebook family of apps.Successful candidates for this team are adaptable, creative, have a bias toward action, aren't afraid of being wrong, and can successfully work across various teams & countries. This is a full-time position based in our Singapore office.



Responsibilities:





Manage a high-performance team in a technical operations organization covering a wide variety of workflows including content review, policy creation & enforcement, fraud/spam research & investigation, reporting & analytics, tool & infrastructure development, new product testing & support, and vendor management


Identify and assess risks & opportunities


develop goals & metrics to assess impact


Develop and drive operations to enable and maintain quality in the ecosystem, across multiple teams, ensuring timely and thoughtful response, and scalable processes


Develop - in partnership with multiple functions in multiple geographies - principles for policy development and enforcement, and decisions


Use insights gleaned from investigations and other inputs to proactively mitigate risk to advertisers and users and to inform and improve operations and execution


Interface and consult regularly with cross-functional groups and leaders both internally and externally


Develop domain expertise across Business Integrity, informed by trends in business and technology including knowledge of current/potential Facebook business models and customer needs


Staff and manage dynamic and technical teams, including managing other people managers


Develop, coach, mentor, and ensure high performance without burnout



Mininum Qualifications:




BA/BS degree, preferably in a analytical field such as Math, Statistics, Computer Science, Econ, or Information Systems


10+ years of experience in strategic and operational roles


3+ years' experience leading global teams


Experience leading cross-functional projects and ability to work with people at all levels both inside and outside of Facebook


Experience leading & working with global teams and customers


Experience managing with ambiguity and principles in a high-pressure environment


Ability to shape strategy and execute against that strategy, with appropriate prioritization of people and resources


Ability to communicate the results of analyses, along with the ability to compile briefing materials and other communications


Ability to juggle priorities and tasks


Organizational skills, with ability to identify opportunities for efficiency improvements



Preferred Qualifications:




Advanced degree (MS/MA/MBA)


Experience managing and/or working with high-performance teams focused on Analytics (including developing data pipeline architecture, organizational metrics, and insights into problems) and Engineering (infrastructure, tool development, and system design)


Analytical ability with experience with data tools and SQL abilities


Ability to set and drive operational metrics, do staffing ROI analyses and drive data for OPEX conversations


Demonstrated success presenting complex research data (qualitative and quantitative) in a clear and compelling manner that inspires action


Experience utilizing both qualitative analysis (e.g. content analysis, phenomenology, hypothesis testing) and quantitative analysis techniques (e.g. cluster analysis, descriptive and inferential statistics)


Experience managing remotely, across global regions


Experience working with or in support of diverse communities and global teams

Skills
Facebook
08Nov
Business Integrity Associate, Technical
Facebook   via Glassdoor

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.Business Integrity's mission is to ensure safe and trusted connections between people, businesses, and Facebook. Our team works together to anticipate and predict potential threats to our platform, design and build tools to protect against these threats, and then implement and enforce these systems at scale. We leverage data analysis, machine learning and a robust infrastructure to review the quality of promoted content on our platform. We partner closely with several cross-functional teams, including product, engineering, and data science, to ensure high quality and safe experiences for both people and businesses across the Facebook family of apps.Successful candidates for this team are adaptable, creative, have a bias toward action, aren't afraid of being wrong, and can successfully work across various teams & countries. Opportunities are available in Singapore.



Responsibilities:





Develop compelling analyses to execute data-informed initiatives that helps improve our support channels, improve the quality of our ad products and drive great service


Apply expertise in quantitative analysis, data mining, and data visualization to see beyond the numbers and pull insights to help identify trends & opportunities to drive growth of our product & business


Be a thought leader for data-informed initiatives and guide the teams direction overall


Conduct in-depth investigations leveraging large and complex data sets


Partner with Data Science, Product and Engineering teams to solve problems at scale


Inform, influence, and execute new strategies and tactics using analysis and impact metrics to support your positions



Mininum Qualifications:




BA/BS in Computer Science, Engineering, Math/Finance, Physics, Economics, Statistics or other technical discipline with professional experience in a quantitative field


Experience with SQL


Experience with reporting systems and data pipeline architecture


Experience leveraging data to make decisions and solve problems


Experience resolving, communicating, and presenting issues & insights to both technical and non-technical audiences


Critical thinking and problem solving experience in a professional setting


Ability to assess, analyze and resolve complicated issues, and distill that complexity into simple and concise communication



Preferred Qualifications:




Experience working and communicating with global teams


Experience with statistical analysis, and a statistical package such as R, MATLAB, SPSS, SAS, or Stata


Development experience in at least one scripting language (PHP, Python, Perl)


Advanced technical degree

Skills
Facebook
08Nov
Solutions Engineer, SMB
Facebook   via Glassdoor

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.Our team is looking for high-performance full-stack engineers with an entrepreneurial mindset. As a Solutions Engineer, you will lead the advertising industry by building new solutions and enabling partners to realize the full potential of those solutions. You will write production-grade code for Facebook Ads products in collaboration with product engineering teams. This role will allow you to apply your passion for problem-solving and consult clients on creating and executing an ad-tech strategy. You will be working from our Singapore office.



Responsibilities:





Ship reliable, scalable, efficient, and elegant code to 5 million advertisers, serving up ads to billions of users


Build new products and improve existing ones in collaboration with Facebook Product Engineering Teams


Understand our clients business, identify unique problems and unlock opportunities through bespoke technology solutions


Influence the road map and product development of Facebook Ads to meet our client's business challenges and align with Facebook's business objectives



Mininum Qualifications:




At least 6 years of experience shipping production code


Experience communicating technical concepts to non-technical audiences


B.S. or M.S. in Computer Science or equivalent degree or experience



Preferred Qualifications:

Skills
Facebook
08Nov
Partner Solutions Manager, Instagram APAC
Facebook   via Glassdoor

Instagram is a global community of more than 1 billion, which means jobs here offer countless ways to make an impact in a fast growing organization. Instagram was built to connect people to the people and interests they love. Our app has played a critical part in forming meaningful communities where people can connect with each other and share what matters most to them.Over the past seven years,    Read more

Instagram has grown into a global community of 1 billion monthly users. The community comes to Instagram every day to follow their passions and explore the world through imagery.

Instagram is seeking a Media Partners Services professional to work closely with the Strategic Partnership Managers (SPMs) in engaging with top strategic partners to support day-to-day operations, prioritise incoming requests, troubleshoot partner issues, and improve partner performance. As well as identifying and driving opportunities for partners across APAC, the candidate will have the ability to synthesize complex tasks into an efficient process, and have be able to prioritise tasks.

In addition, this role will work closely with the SPM in developing and identifying opportunities across the region and multiple verticals by analysing data. Besides external partners, this role will also interface and collaborate closely with cross-functional teams across the globe.

This position is located in our Singapore office.



Responsibilities:





Support SPMs in engaging and account management of top strategic partners, including scaled communications across the region


Conduct data and insights analysis for external partners


Monitor industry trends and co-own strategy and goals with SPMs


Specialize in relevant products closely interacting with related global teams and be the key go-to person for their vertical


Support team projects and events (e.g. educational workshops for partners)



Mininum Qualifications:




BA/BS degree or higher


3+ years of experience in account management, operations and/or project management


Understanding of the digital media markets


Able to work both independently, and also as a team with relevant Strategic Partner Managers across the region


Experience working with data and drawing insights from data


Ability to multi-task, working on different projects and with different partners simultaneously


Communication and presentation skills


Knowledge of SQL is a plus



Preferred Qualifications:

Skills
Facebook
06Nov
Enterprise Engineer
Facebook   via Glassdoor

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.Facebooks Business Applications team is responsible for building integrated, scalable, and robust applications. As a member of BizApps, you will play a key role in re-imagining productivity by shipping transformative products that serve diverse aspects of the . This full-time position will be based in our Singapore office



Responsibilities:





Work with product managers to drive strategic and tactical initiatives


Architect highly available, scalable, and secure systems


Build features in their entirety


Comply with change management policies to ensure data integrity and system stability


Understand performance metrics for business value


Build interfaces for complex systems and high-quality tools


Passionate about UI/UX and that should reflect in your work


Technical ownership of projects and managing resources



Mininum Qualifications:




BS in Computer Science or equivalent experience


Experience building and supporting production quality software


Experience owning projects from end-to-end


5+ years working with a relational database


experience in handling volumes of data, performance tuning


Experience in understanding code bases, including design techniques


5+ years programming in , Oracle ADF or Javascript technologies such as ReactJS or AngularJS


5+ years experience with object-oriented software development


Experience using web services, SOAP, REST APIs, GraphQL



Preferred Qualifications:

Skills
Facebook
06Nov
Public Policy Manager, Elections Projects (Based
Facebook   via Glassdoor

acebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.



Facebook is seeking an experienced leader to manage, execute and collaborate on the company's election's efforts. This role will coordinate across multiple teams at Facebook and the family of apps to manage elections from start to finish in multiple countries. The main responsibility of the role is developing the overall strategy for each country's election in coordination with other teams at the company. This role will also be an external spokesperson for the company on our election efforts.


This is a full-time position located in our Singapore office and will report into the Government and Politics Policy team.







RESPONSIBILITIES








Development, management and execution of the strategy for elections in multiple countries from start to finish.








Work across teams to identify potential election integrity issues and develop solutions to solve those.








Work with product teams to identify and develop election integrity and civic engagement products appropriate to launch for an election.








Identify and cultivate partnerships with external partners such as election commissions, civil society groups and other influencers.








Track and engage on legislation in countries of responsibility that pertains to Facebook (the family of apps) and elections.








Serve as an external spokesperson to the media and at events about Facebook's election efforts.








Manage other projects to completion as needed.








Work across many different teams to drive projects and problems to completion and resolution quickly.








Work across a variety of teams from Product, Policy, Legal, Comms and Marketing.










MINIMUM QUALIFICATIONS








Bachelors degree








12+ years work experience, with focus on working with product and policy teams and experience in working on elections across the world








Project management experience, with the ability to lead and handle multiple time-sensitive, cross-functional projects on deadline








Presentation Experience








Ability to think strategically about complex issues, leading to thoughtful recommendations and action plans








Ability to work effectively and swiftly with all levels of management, both internally and externally











PREFERRED QUALIFICATIONS








Fluency in English and another language

Skills
Facebook
06Nov
Public Policy Manager, Myanmar
Facebook   via Glassdoor

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.



Facebook is seeking a strategic thinker to join our Public Policy team as Public Policy Manager, Myanmar. You will work on issues related to the Internet and Facebook's mission of giving people the power to build community and bringing the world closer together. In this role, you will be responsible for understanding Facebook’s policies and business priorities, being able to communicate those to policymakers, civil society and other stakeholders.


Additionally, you will collaborate with colleagues across the business and the globe, engage with trade associations and third party groups. The successful applicant will become part of a team that is dealing with some of the most interesting public policy challenges of our times including privacy, safety, freedom of expression, the impact of the Internet on established business models, and new opportunities for public service delivery.


This position will be based in Singapore.





RESPONSIBILITIES








Provide strategic policy advice to key business and policy team partners








Work with policymakers, non-governmental organizations (NGOs) and private sector organizations on issues of safety, security, content policy and other technology-relevant public policy concerns








Represent Facebook in meetings with policymakers and stakeholders








Evaluate the impact of legislative, regulatory, and industry proposals








Assist in the development and management of Facebook's policies on particular issues or product areas








Interface with internal partners and clients regarding Facebook products, policies, practices, and guidelines








Collaborate with product, legal and other teams to evaluate new and existing products and features to ensure they reflect Facebook’s policies, values and principles








Respond to questions and consultations from external stakeholders on relevant policy issues










MINIMUM QUALIFICATIONS








5+ years of demonstrated experience managing public policy and/or government relations and advocacy work








Keen understanding of the Myanmar political system, environment and institutions








Outstanding judgment and persuasive skills, creativity, and the ability to work in a dynamic environment








Interest in emerging technologies and intersection of policy








Proficiency in Burmese and the English language in both conversation and writing










PREFERRED QUALIFICATIONS








Advanced degree in public policy, a related field or law degree preferred








Experience in policy work for a multinational corporation or government preferred

Skills
Facebook
06Nov
Partner Product Marketing Manager, Media Partnerships, APAC
Facebook   via Glassdoor

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.The Facebook Media Partnerships team is seeking an experienced Product Marketing professional with a background in media and news to join the Partner Product Marketing (PPM) team. The Partner Product Marketing (PPM) team is a function within Media Partnerships responsible for driving product understanding and adoption through the Strategic Partner Manager and Partner Solutions teams that work closely with news publishers, including digital-first publishers, broadcasters and journalists.

Specifically, in this role as PPM for our News Media Partners, you will work closely with Strategic Partner Managers and Partner Solutions Managers on our News Media Partnerships team in and serve as the voice of our APAC/ India News Publishers to product and the voice of product to these partners. This role will require you to gain a deep understanding of the broader ecosystem of news publishers so that you can confidently influence product roadmaps and lead outbound go-to-market strategies that optimize for growth, adoption, and value for this audience. Success in this role will be when these partners can easily adapt and grow their usage of products like Watch, Live, Ad Breaks, Instant Articles, Subscriptions to support their business goals such as audience development, video and news article monetization, and subscriber acquisition.

The successful candidate will provide audience insight to inform product development as well as support alpha and beta tests to validate fit and opportunities. He or she can provide analytic proof points for growth strategies via market segmentation and synthesize market trends across the media landscape. This role will require cross-team collaboration and he or she must also have experience influencing senior stakeholders in a highly matrixed organization.

This is a full-time position located in our Singapore office with travel across APAC, India and California as needed.



Responsibilities:





Distill and surface comprehensible voice-of-the-market feedback to inform new and existing media products strategy to unlock the greatest value


Lead go-to-market strategy including internal enablement and training, segment-specific product messaging and informing channel marketing collateral like playbooks and narrative


Create scalable regional growth plans with high-impact solution sets to maximize adoption opportunity and coach partners (through their Media Partnerships contact) on how they can best use our platform to help them reach their objectives on and off Facebook platforms


Package a cluster of products into organized solutions that will drive business growth for news publishers and are turn key to adopt


Engage supporting roles like Partner Solutions, Media Operations, Partner Engineering and Marketing through cross-functional, cross-vertical and cross-region collaboration


Understand the news landscape and media environment, revenue streams, digital business models and overall internet/technology space, and be a reliable source of insight on those media & news products



Mininum Qualifications:




BA/BS degree or higher


9+ years of experience with the media, technology, advertising and marketing space


Track record of influencing behavior at a variety of levels in the organization, including cross-functional managers


Customer service orientation and experience in a partner-facing capacity


Strong communication and presentation skills


Experience with the product feedback loop process, including capturing product feedback from customers or users, and summarizing usage trends to inform product decisions


Ability to set priorities, problem solve, multi-task, and work independently



Preferred Qualifications:

Skills