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Traditional & Digital Media jobs

Google
08Nov
Recruiter, Technical Staffing
Google   via Glassdoor

Google's known for our innovative technologies, products and services -- and for the people behind them. As part of our world-class recruiting team, you're charged with finding the most interesting candidates who bring an entrepreneurial spirit, a sense of scrappiness and a diversity of thought to all they do. You're responsible for guiding candidates through our hiring process and connecting them to the magic of working at Google.    Read more

You are creative and driven, with an interpersonal savvy that allows you to develop lasting relationships with both candidates and hiring managers. You're also comfortable with numbers and drawing insights from analytics to make our hiring process smarter and more efficient.


As a Recruiter, you'll be an individual with effective influencing skills who is excited about building out new business areas and taking them forward to success. You are self-motivated, able to work independently when necessary, and strategic when it comes to achieving business objectives and results, while also comfortable with ambiguity and capable of taking a proactive approach. You have a preference towards data and reporting, and are motivated to build metrics and sophisticated hiring strategies in order to ensure we can drive business growth forward and best support our clients.


Great just isn't good enough for our People Operations team (you probably know us better as "Human Resources"). Made up of equal parts HR professionals, former consultants and analysts, we're the champions of Google's colorful culture. In People Ops, we "find them, grow them, and keep them" - we bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next great Googler, refining our core programs, developing talent or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.



Responsibilities



Partner closely with directors to map out global headcount plans and hiring strategies.


Deliver consistent, high-quality work in a fast-paced, fast-changing work environment by managing time and effort across hiring projects.


Solve business challenges and produce solutions by collecting and analyzing data with quantitative or qualitative approaches, identifying alternatives when circumstances change, and seeking out responsibilities beyond your core role.


Keep others apprised of, and involved in, work by communicating information and status to recruitment project leads and team members, coordinating work cross-functionally, and influencing peers, project leaders and/or managers.


Oversee sourcing strategies, timelines and deliverables for projects, taking initiative to complete unanticipated or ad hoc tasks, and verifying the completeness of your work.





Qualifications

Minimum qualifications:


Bachelor's degree or equivalent practical experience.


3 years of experience in technical recruiting.


Experience in executive stakeholder management, partnering on strategic headcount planning and resource mapping.



Preferred qualifications:



Ability to develop recommendations and to implement solutions to promote the ongoing optimization of recruitment efforts based on client needs.


Ability to solve issues based on due diligence of information with excellent attention to detail and accuracy.


Ability to maintain confidentiality and professionalism when leading others through ambiguous and complex situations.


Ability to clearly communicate in discussions and written documents, and to deliver regular updates and feedback clearly and tactfully.


Ability to influence and negotiate diplomatically with multiple stakeholders.


Excellent communication, teamwork, and client service skills.








At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.





To all recruitment agencies:

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

Skills
Google
08Nov
Account Manager, Mobile App Sales (Vietnamese, English)
Google   via Glassdoor

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the    Read more

business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.


As an Account Manager, you will be part of a team that is dedicated to helping key pure play app and gaming clients grow their business using Google products and services while developing client relationships. You will advise customers on marketing strategies to help them achieve their user acquisition goals and serve as an expert and advocate for mobile app developers within Google. You will engage deeply with sophisticated mobile-first businesses and lead change for Google in the fast-growing and strategic business of app install.


You will help app-first clients with solutions and insights, such as account optimizations, product betas and strategic performance reviews in order to build comprehensive solutions. This role entails a fair amount of travel, public speaking engagements at industry events and performance-focused conversations with app developers and marketers.


When our millions of advertisers and publishers are happy, so are we! Our Google Marketing Solutions (GMS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. Together, we create and implement business plans broadly for all types of businesses.




Responsibilities



Build trusted relationships with clients and develop a thorough understanding of their business objectives, critical metrics and challenges.


Identify and pursue opportunities, prioritize accounts, handle objections and evaluate campaign effectiveness.


Provide excellent service to clients and troubleshoot advertiser issues. Prospect and cultivate the app install business. Deliver consistently against assigned quotas.


Contribute to the development of Google’s comprehensive suite of app install ad products. Work and collaborate with a diverse set of mobile-focused cross-functional teams.


Communicate effectively with Vietnamese and English speaking clients.





Qualifications

Minimum qualifications:


Bachelor's degree or equivalent practical experience.


2 years of experience in advertising sales or business development.


Ability to speak and write in English and Vietnamese fluently and idiomatically.



Preferred qualifications:


Experience with working in sales in a startup environment.


Experienced in app user acquisition and app measurement.


Proven track record of exceeding business growth goals. Interest in sales, marketing, media planning and educating new advertisers.


Demonstrated self-starter who thrives in a constantly evolving team environment. Agile and creative problem solver who demonstrates grit and resolve to find solutions.


Ability to manage multiple projects at one time while paying strict attention to detail.


Excellent communication skills, with the ability to pitch comprehensive advertising solutions.








At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.





To all recruitment agencies:

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

Skills
Google
08Nov
Software Engineer, Machine Learning
Google   via Glassdoor

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design    Read more

and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to tackle new problems across the full-stack as we continue to push technology forward.


With your technical expertise you manage individual projects priorities, deadlines and deliverables. You design, develop, test, deploy, maintain, and enhance software solutions.


Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.




Responsibilities



Design, develop, test, deploy, maintain and improve software.


Manage individual project priorities, deadlines and deliverables.





Qualifications

Minimum qualifications:


PhD in Computer Science, related technical discipline or equivalent practical experience.


5 years of experience in the Machine Learning field.


Experience with coding in data structures, algorithms and software design.


Research experience in Artificial Intelligence, Distributed Systems, Machine Learning, Data Mining, Natural Language Processing, Image Classification, Spam Fighting or related fields.



Preferred qualifications:


Experience programming in the following languages: C++, and/or Python.


Experience with large scale distributed systems design.








At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.





To all recruitment agencies:

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

Skills
Google
07Nov
Software Engineer, Mobile Applications (Android/iOS)
Google   via Glassdoor

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design    Read more

and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.


Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.



Responsibilities



Write mobile applications, create robust high-volume production applications, and develop prototypes quickly.





Qualifications

Minimum qualifications:


Bachelor's degree in Computer Science, Statistics or Mathematics, or related field, or equivalent practical experience.


Programming experience in Java, Objective-C, C++, or Python


Experience in mobile application development.



Preferred qualifications:



Deep technical knowledge of mobile application development (either Android or iOS).


Significant programming experience in either Java, Objective-C or C++


Knowledge of UI frameworks (either Android, iOS, XML), MVP application design and complex, reactive touch based UI.


A solid foundation in Computer Science, with strong competencies in data structures, algorithms, and software design.








At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.





To all recruitment agencies:

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

Skills
Google
07Nov
Project Executive
Google   via Glassdoor

As a member of the Real Estate team, you are a critical thinker with versatile knowledge on the front lines of Google's physical expansion. Google cannot grow without you. You are part of a team with a wide range of responsibilities including lease administration, real estate transaction management, and the design and construction supervision of our next and ever expanding offices. You help manage the spatial requirements for    Read more

a workforce that is growing at lightning speed to ensure that the job is not only done to Google's high and industry-setting standards, but also in a way that promises long-term sustainability and care for our world's resources.


As a Project Executive, you will manage the full scope of services involved in the planning and management of real estate projects in APAC. You will be directly responsible for financial analysis/administration and design/construction supervision of our new and expanding campuses and other offices across APAC. You will demonstrate a proven ability to deliver best-in-class, value driven workplace solutions which can support Google's unique culture.


The Real Estate and Workplace Services (REWS) team creates inspiring spaces and innovative services that bring Google’s culture and values to life. We build and maintain all aspects of what keeps our Googley workspaces operating seamlessly across multiple cities and regions globally. We also manage the industry-leading services that help make Google a great place to work -- from how we design healthy and collaborative workspaces, create energizing food experiences, provide convenient transportation and fitness options, to delivering inclusive environments where Google and our employees can thrive.



Responsibilities



Manage and track all aspects and details of the lease, develop project schedule and budget, oversee design and construction of Google real estate assets and fit projects within overall regional portfolio.


Advocate for design excellence in delivering ground-up and mixed use projects. Lead a diverse group of internal and external stakeholders towards project goals.


Contribute to and analyze construction agreements, design/consulting engineer appointments and procurement methodologies on all projects.


Show a deep understanding of construction procurement knowledge, including local/regional statutory requirements. Develop optimal relationships with external consultants and vendors through rigorous processes, showing excellent commercial focus and knowledge of challenges in the local supply chains.


Perform build versus lease and retrofit versus new construction analysis, financial analysis, budgeting, tracking and schedule management for all aspects of a project.





Qualifications

Minimum qualifications:


Bachelor's degree in Construction, Architecture or equivalent practical experience.


Experience in the construction industry, including conceptualizing, project planning, design development and project management of corporate design/construction.


Experience in the delivery of value-add milestones, checks and balances and risk administration as they relate to construction processes.


Experience in people management and leading teams.



Preferred qualifications:



Professional qualifications (e.g., RICS, RIBA or equivalent).


10 years of experience in the real estate and construction industry.


Experience in a fast-paced technology environment. Experience in leading diverse and large multi-cultural teams.


Ability to think "out of the box" and bring creative, non-standard and innovative solutions to the table. Demonstrated record of influencing strategic change and initiatives where prudent.


Ability to translate ideas and capabilities into effective initiatives. Demonstrated vision, leadership and strategic skills in prioritizing evolving initiatives.


Ability to produce and deliver executive presentations and project status reports. Ability to communicate deliverables to all stakeholders and senior management.








At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.





To all recruitment agencies:

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

Skills
Google
06Nov
Programmatic Account Strategist, Ads, Google Technical Services
Google   via Glassdoor

With a rapidly growing array of sales teams, it's important to have seasoned, charismatic leaders to guide our client sales teams. As a Sales manager, you'll lead and coach high-performing account teams that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations    Read more

for the business. Sales managers willingly help their teams and roll up their sleeves to partner directly with clients to provide comprehensive service. You are an excellent communicator with a proven ability to train and motivate a large team, and you take an analytical approach to sales management.


The Google Technical Services Ads team is a solutions-generating team that helps our advertisers reach their goals. Our mission is to make it easy to run ads with Google. Our Programmatic Account Strategy team is a customer-focused, analytical and technical team. They work closely with our Sales teams to understand our most strategic advertisers’ performance goals and help them meet their digital marketing campaign objectives. They closely monitor and optimize campaigns, providing clients with valuable insights and recommendations.


As a Programmatic Account Strategist, you'll work closely with our Sales team to understand our most strategic advertisers’ performance goals and help them meet their digital marketing campaign objectives. You will leverage your analytical skills, technical aptitude and digital advertising experience to closely monitor and optimize campaigns, providing our clients with valuable insights and recommendations. You'll also communicate and collaborate with cross-functional stakeholders.


Google Technical Services is a global support and operations team, with a mission to delight our customers with care so good, it’s got to be Google. Our team is the face of Google to most of our customers, and we want their Google support experience to set new standards, just like Google’s products do. Our team cares for customers by solving problems and scaling solutions, incubating new Google products, and sharing user feedback with internal teams to influence product development. We support a wide variety of products, from Ads to Project Fi and just about everything in between, and our customers include advertisers, consumers, partners, publishers, retailers, and our own Sales Googlers.



Responsibilities



Maximize advertisers' ROI and account growth through campaigns implementation, monitoring and optimization.


Perform detailed campaign performance analysis and provide recommendations to enhance performance.


Identify new opportunities for clients.


Partner with Sales and cross functional teams to provide guidance on best practices, proactively and creatively identify and solve client challenges.


Maintain industry, Google product, and customer knowledge to provide successful ad management operational and technical consultation. Lead or contribute to projects that increase operational efficiency.





Qualifications

Minimum qualifications:


BA/BS degree in a related field, or equivalent practical experience.


4 years of relevant experience.


Experience in managing digital advertising campaigns for large, complex clients with proficiency in online measurement, operations, ad networks, DSPs, digital video.



Preferred qualifications:



Proficiency in the display ecosystem of ad networks, DSPs, 1st and 3rd party audience targeting and technology, online measurement, ad operations, Google display ad buying, delivery and measurement platforms.


Ability to demonstrate the measurable impact of campaign strategy and deliver customer-focused results in fast-paced environment.


Excellent communicator, detail oriented, analytical mindset, technical aptitude, with an understanding of the digital display marketplace.


Ability to complete a large volume of high-quality work and work collaboratively with multiple stakeholders internally.








At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.





To all recruitment agencies:

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

Skills
Google
06Nov
Account Manager, Branding (Pakistan/Bangladesh Markets)
Google   via Glassdoor

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the    Read more

business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.


As an Account Manager, you will be accountable for in-quarter incremental strategic growth, performance delivery and key relationships with customers. You will be a key partner for long-term growth planning to ensure the business continues to develop as related industries evolve. You will also measure and drive sales activity and identify critical business levers and opportunities.


This role will support the businesses and clients in Pakistan/Bangladesh markets.


Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build strong businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.



Responsibilities



Lead the booking and management of your direct clients. Handle ongoing customer training in all Google advertising solutions.


Report on sales figures internally with the leader of your vertical.


Serve as a liaison with clients regarding new product launches and advertising opportunities. Communicate effectively with English and Urdu speaking clients.


Provide campaign updates and ensure that our advertisers are satisfied with their return on investment.


Analyze data, trends and client performance and develop robust strategic plans for customers, quarterly regional sales plans and long-term regional business plans.





Qualifications

Minimum qualifications:


BA/BS degree or equivalent practical experience.


6 years of experience in advertising sales, marketing, consulting or media.


Ability to speak and write in English fluently and idiomatically.



Preferred qualifications:



Project management experience and/or demonstrated experience delivering across a variety of teams.


Experience in advertising sales and media account management.


Demonstrated sales expertise, with experience in business development, client relationship management and servicing, and consultative selling.


Knowledge of advertising solutions and media landscape, both online and offline.


Developed analytical and problem-solving skills.


Ability to speak and write in Urdu fluently and idiomatically.








At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.





To all recruitment agencies:

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

Skills
Google
06Nov
Operations Support Associate, Legal Online Support (Korean)
Google   via Glassdoor

Google's legal department is at the center of an information law revolution, and you're at its core. As a Operations Support Associate, you are a driving force behind the success of your Legal team, ready to roll up your sleeves to create and improve processes, maintain records, conduct legal research and coordinate communications across the team. As you closely support your team, you may find yourself working with    Read more

multiple groups within the Legal Department, internal clients across Google, and external parties. You're an independent thinker who isn't afraid to ask questions, and you're organized in a way that never overlooks the details.


Google's legal department is at the center of an information law revolution, and you're at its core. As a Operations Support Associate, you are a driving force behind the success of your Legal team, ready to create and improve processes, maintain records, conduct legal research and coordinate communications across the team.


As you closely support your team, you may find yourself working with multiple groups within the Legal Department, internal clients across Google, and external parties. You're an independent thinker who isn't afraid to ask questions, and you're organized in a way that never overlooks the details.


As an Operations Support Associate, you will work directly with a fast-paced global team including Legal, Product Leads, Communications and Policy. You will handle legal removal requests across multiple legal challenges with an emphasis on the Korean market, including complex and urgent government requests that require expert analysis and local knowledge on Google’s internal policies and protocols. Additionally, you will initiate and manage projects across teams to find scalable ways to enhance our support system.


20th century laws don't always solve 21st century problems, and Google Legal crafts innovative approaches for handling some of the toughest legal challenges of the information age. Whether you're a patent attorney, an intellectual property expert or an engineer headed to law school, Google Legal lets you take on unanswered legal quandaries and create new precedents. Our innovative services raise challenging questions that demand creative and practical answers. We provide those answers by working at the crossroads of the law and new technology, helping Google build innovative and important products for users around the world.



Responsibilities



Manage legal removals requests and processes. Analyze and resolve requests including copyright, defamation, data protection or government requests.


Provide exceptional user support in helping to resolve legal issues.


Analyze and lead escalations of government requests, liaising with Product, Policy, Communications and Legal teams. Balance various legal considerations in order to effectively resolve issues.


Develop and launch scalable policies and processes for handling large volumes of requests based on regional trends. Drive innovation regarding processes and best practices for implementing policies across regions.


Facilitate communication of process and policy to internal and external customers and conduct regular data analysis to ensure consistency of decision-making and to identify regional trends.





Qualifications

Minimum qualifications:


Bachelor's degree or equivalent practical experience.


Ability to speak and write in both English and Korean fluently and idiomatically.



Preferred qualifications:



Ability to take initiative and adapt quickly to changing priorities, addressing challenges to make continuous process improvements.


Effective work ethics and excellent organization skills, with the ability to manage numerous projects simultaneously in a fast-paced environment.


Excellent analytical skills, with a demonstrated ability to review legal documents.


Demonstrated interest in technology and a passion for customer service.


Effective written and verbal communication skills.








At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.





To all recruitment agencies:

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

Skills
Google
06Nov
Partner Operations Manager, YouTube (Korean)
Google   via Glassdoor

YouTube's user base is growing and changing, which presents unique opportunities and challenges to support over a billion monthly users globally. Fast-paced, dynamic and proactive, the YouTube Support team provides seamless, best-in-class help to our creators, advertisers and viewers on all platforms around the world. Our goal is to ensure users have easy access to comprehensive support when and where they need it and to allow our users’    Read more

voices to help shape product solutions. As a member of the Support team, you'll analyze top user and creator issues, work with cross-functional teams to resolve them, and help manage support operations. Whether directly engaging with our biggest creators, surfacing problems to our technical teams, driving analytical insights, or liaising with vendors to provide high-touch support, you'll enhance the YouTube global user experience by driving reach, satisfaction, and resolution.



As a Partner Operations Manager, you'll provide YouTube support to our entertainment, music, sports, news, and education partners for Korea. You'll become a YouTube product expert, solve the day-to-day issues of our partners and identify common trends that our partners face. You will also be responsible for promoting on behalf of our partners to cross-functional teams to drive product solutions, development of tools and process improvements that enhance internal operations and the partner experience on YouTube.


YouTube has grown into a community used by over 1 billion people across the globe to access information, share video, and shape culture. The YouTube team helps budding creators build careers, creates products like YouTube Kids, YouTube Music, and YouTube Gaming, and engages communities around shared passions and global conversations. Together, we empower the world to create, broadcast, and share.




Responsibilities



Provide operational support for partners on the YouTube platform. Communicate effectively with English and Korean speaking clients.


Serve as a consultant to internal, cross-functional stakeholders on the YouTube product. Work with market Partner Managers and Technology Managers on accounts and share insights for partner growth.


Identify key metrics to evaluate data both quantitatively and qualitatively.


Contribute to scaling Partner Operations for YouTube through innovation, efficiency and root cause analysis while optimizing the operational workflow by identifying and eliminating issues.


Oversee fellow team members for day-to-day transactional support.





Qualifications

Minimum qualifications:


Bachelor's degree or equivalent practical experience.


2 years of client facing experience.


Experience in project/program management or scaled solutions in a technology/media company.


Ability to speak and write in Korean and English fluently and idiomatically.



Preferred qualifications:


Demonstrated record of being proactive, making constructive suggestions, and providing innovative ways to scale initiatives.


Demonstrated communication and organizational skills, with the ability to troubleshoot technical issues.








At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.





To all recruitment agencies:

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

Skills
Google
06Nov
Technical Solutions Consultant, Mobile, Google Technical Services (English, Japanese)
Google   via Glassdoor

The Google Technical Services Velocity team’s mission is two-fold. First, they aim to make mobile web faster and more engaging for millions of users through close partnerships with Google’s top 1,000 customers, and more scaled engagements with all other segments of customers. Second, they help bring Google Assistant to non-Google devices and services (e.g., TV, speakers). These initiatives are critical for Google’s future growth, and require high-velocity decision-making    Read more

with many teams across Google.


Technical Solutions Consultants are specialists with a passion for everything mobile. You will work across the buy and sell side, and help protect and grow partner businesses by being consultants and trusted advisors, and leverage Google’s full suite of cutting edge products and technologies.


We are focusing on improving the mobile web experience for Google’s partners across the buy and sell side using a consultative approach. Our goal is to overcome challenges for our partners such as user acquisition, retention, conversions etc. using cutting edge Google technology and methods such as Performance Audits, AMP, Progressive Web Apps, Web Payment and Login APIs.


Google Technical Services is a global support and operations team, with a mission to delight our customers with care so good, it’s got to be Google. Our team is the face of Google to most of our customers, and we want their Google support experience to set new standards, just like Google’s products do. Our team cares for customers by solving problems and scaling solutions, incubating new Google products, and sharing user feedback with internal teams to influence product development. We support a wide variety of products, from Ads to Project Fi and just about everything in between, and our customers include advertisers, consumers, partners, publishers, retailers, and our own Sales Googlers.



Responsibilities



Identify, drive and optimize the user experience, engagement and business growth for partners by leveraging Google technologies.


Perform implementation reviews, advocate new product features and ensure the prompt and proper resolution of technical challenges.


Improve mobile app product offerings by providing client feedback on features to Product Management and Engineering teams.





Qualifications

Minimum qualifications:


BA/BS degree in Software Engineering or related field, or equivalent practical experience.


Experience in web development (e.g. mobile), and experience working with HTML, CSS, JavaScript and frameworks (e.g. AngularJS, ReactJS etc).


Experience in a consultative capacity.


Ability to speak and write in English and Japanese fluently and idiomatically.



Preferred qualifications:



Experience breaking down and simplifying problems.


Knowledge of tools and technologies used by and the challenges faced by Web Developers.


Knowledge in one or more of the following areas: JavaScript, CSS, HTML and/or web frameworks.


Ability to distill disparate observations into cohesive white papers and trend reports.


Effective problem-solving, analytical and troubleshooting skills.








At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.





To all recruitment agencies:

Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.

Skills