Jobs (Tourism & Hospitality)
We are on the lookout for Education Facilitators (part-time position)! Join us now if you love wildlife, camping in the outdoors and working with children. Find more details in the attachment. Send your resume to email@example.com or firstname.lastname@example.org. Application closes 14 Feb 2017 Read more
Job Summary: Responsible for developing E-commerce strategies in achieving the organisation's goals and objectives. He/She will manage social media, website, electronic direct mailers, online reviews, SEO/SEM and blogger engagement. Duties & Responsibilities: * Devise strategies to drive online traffic to direct booking, manage OTAs, social media platforms & other booking channels. * Monitor and execute the social media strategies Read more
for the hotel, improving guest reviews online, esp. TripAdvisor and endure hotel online rankings achieve KPI positioning. * Track conversion rate and make improvement to the website. * Achieve KPIs given by utilizing a range of techniques including paid search, SEO & PPC. * Review new technologies and keep the hotel at the forefront of developments in digital marketing and e-commerce. * Create all-rounded digital campaigns for Transient Room Campaigns and F&B Promotions using a myriad of tools. * Develop and manage digital marketing campaigns for E-commerce enhancement. * Create online brand and product campaigns to raise brand awareness. * derive, support and implement all enhancement efforts for Brand website. * Assist to improve the usability, tracking, design, content and conversion of the e-newsletter, hotel website, OTAs and other form of online channels. * Ensure all TripAdvisor reviews are replied to. * Prepare and evaluate customer research, market conditions and competitor data.
A Technician isresponsible for carrying out appropriate maintenance work promptly and to thehighest standards to deliver an excellent Guest and Team Member experience. What will I be doing? As Technician, you will support the Engineering Team to ensure that engineering and maintenance operations within the hotel, including general property maintenance energy conservation, are working properly and to standard. A Technician will alsobe required to follow all company statutory Read more
and legal regulatory requirementsduring repairs. Specifically, you will be responsible for performing thefollowing tasks to the highest standards: Perform day-to-day routine and preventative maintenance within the hotel roomsCarry out maintenance repair work and ensure the appropriate PPE is worn during all repairsRespond promptly and efficiently to any maintenance calls that ariseExecute the preventative maintenance schedule and ensure all equipment and designated areas are maintained to the required standardAssist in the implementation of energy conservation programMaintain all tools, equipment, and working areas in good conditionKeep your technical training knowledge and skills up to dateWhat are we looking for? An Technician serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or PlumbingCurrent working knowledge of general maintenance and engineering workStrong work ethicA passion for delivering great customer serviceAbility to work without close supervision and within established time framesWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
What will I be doing? As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: Allocate work duties to Team MembersPerform routine inspections of all check out rooms and spot checks of all occupied roomsReport and follow up on any maintenance defects or Read more
other issuesInspect, routinely, service areas, store rooms and corridorsSchedule and supervise deep cleaning and any other projectsManage and train Room Attendants and other Team Members to ensure their performance is to the standards requiredManage, efficiently, stock control and the maintenance of equipmentProvide excellent Guest service, including VIP and other special requirementsEnsure the adherence to hotel brand standards at all timesWhat are we looking for? Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous experience in a Housekeeping supervisory roleStrong organizational and analytic skillsAn attention to detailsStrong communication skillsA passion for delivering exceptional levels of guest serviceWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
An Accounts Officer handling Payroll & General Cashiering will handle the daily operations of the payroll process and General Cashier duties.What will I be doing?As an Accounts Officer handling Payroll & General Cashiering, you will handle the daily operations of the payroll process and General Cashier duties. Specifically, you will be responsible for performing the following tasks to the highest standards:Handle the maintenance of accounting records and provide Read more
related financial reports for the hotels under the umbrella of the centralised accounting system using PeopleSoft FinancialsHandle the month end process, as it relates to payroll costs, and ensure all work is completed on time with all relevant accounts reconciledEnsure the balance sheets, as they relate to all payroll accounts are a fair reflection of the assets of the hotelsEnsure reporting is timely, accurate and consistent with the financial accounts so that the PandL/Balance sheets reconcile to the trial balance and where proof of reconciliations can be provided on a monthly basisEnsure Team Member pay queries are resolved on a timely basisAssist the Finance Manager to deliver system and process improvements to enhance Payroll function efficiencyHandles General Cashiering dutiesWhat are we looking for?An Accounts Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Experience in the hotel sectorRigorous commitment to accuracy and detailStrong organisational skillsA good understanding of financial/ payroll operating systemsGood analytical skillsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Experience with the payroll operating systemPrevious experience with handling payrollWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
A Food & Beverage Service Agent is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. What will I be doing? As a Food & Beverage Service Agent, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Food Read more
& Beverage Service Agent will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage guest queries in a friendly, timely, and efficient mannerServe Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulationsEnsure knowledge of menu and all productsEnsure mis-en-place is well stocked at all floor stationsFollow correct reporting procedures for guest incidentsEnsure Food and Beverage orders are of a consistently good standard and delivered timelyPractice Hilton Grooming standards including uniform dress code, cleanliness and personal hygieneComply with hotel security, fire regulations and all health and safety legislationWhat are we looking for? A Food & Beverage Service Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceFlexibility to respond to a range of different work situationsAbility to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience in Food and Beverage department and/or industryWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans
JOB SCOPE Administer the recruitment center and handle daily walk-in candidates. Sourcing and recruiting for available job vacancies in Marina Bay Sands. Review job descriptions and requirements for posting on internal and external job boards Advertise positions on advertisement channels, monitor process and data tracking Work with hiring managers to strategies recruitment campaigns Partner with Hiring Managers on the recruitment process by sourcing candidates, screening Read more
them, providing interview evaluations and tracking their hire statuses Prepare periodic and ad-hoc reports for department and management’s review Manage the administrative duties for the Talent Resourcing team Any other job as assigned. JOB REQUIREMENTS Diploma with minimum 1-2 years of recruitment experience in outsource agency preferred Excellent team player, independent, meticulous, result-oriented with excellent follow-up skills Able to work in a fast-paced environment and handle deadlines Self-motivated, meticulous, and possess excellent interpersonal and communications skills Well groomed, customer-oriented with professional disposition Self-motivated and passionate in recruitment, with a “can-do” attitude.
Job Description: Facilitation of programs Point to point guidance Station master duties Manage game booths Requirements: Must be able to work on 27 January 2018 Applicants must be comfortable interacting with guests Fun-loving individuals No experience required (Briefing & short training provided) Singaporeans Read more
Responsibilities: To ensure safety of guests at pedal boat/lake area. Supervise pedal boat activities and ensure that rules and regulations are observed and enforced. Recognize and respond Read more
to emergency situation. To assist with centre duties when pedal boat is not in operations. Requirements: Minimum Bronze Medallion in Lifeguard. Valid CPR, AED and First Aid Certificate. At least 1 year experience in similar capacity. Able to work shift hours, weekends and Public Holidays.
Posting Date Dec 14, 2017 Job Number 17002SBF Job Category Engineering and Facilities Brand Corporate Schedule Full-time Relocation? No Position Type Management Start Your Journey With UsMarriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey Read more
take you?JOB SUMMARYDirectly reports to the Regional Engineer, with a dotted-line (functional) reporting relationship the respective Area Vice President. Is an engineering subject matter expert and liaison to the members of the respective area teams. Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the buildings, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance, and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and associates while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Able to manage and oversee activities as a third party preventative maintenance engineering leader for hotels under the respective areas.CANDIDATE PROFILEEducation and ExperienceHigh Diploma in engineering; 10 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.OR4-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 5 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.CORE WORK ACTIVITIESManaging Engineering Operations for Multiple LocationsManages multiple stakeholders and changing priorities; ability to manage an off property maintenance processWorks with Area Team Leadership and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.Provides direction and assistance for developing an engineering operating strategy that is aligned with the business strategy of assigned locations.Provides leadership and assistance establishing, implementing, and monitoring energy management plans and creating a culture of energy management to be instituted throughout area locations.Provides direction and assistance for the creation of annual energy management goals and game plans.Provide direction and recommendations to hotels in managing the physical plant at multiple locations including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.Initiates strategies for accomplishing objectives through team efforts at multiple locationsManages relationships to support service contracts to support location needs.Ensures engineering crew in all hotels has complete understanding of all procedures, equipment and alarms.Coaches and supports engineering teams to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).Oversees the usage and control of heat, light and power across area.Oversees execution of and provides consultation for long term preventative maintenance and 10 year asset protection plans for area locations.Provide direction and recommendation to resolves top line guest problems and complaints.Addresses potential areas of concern and proposing solutions to owners in a proactive manner.Communicates a clear and consistent message regarding departmental goals to produce desired results.Review annual Capital Expenditure Plans (CEPs) and assesses needs for project manager support.Selects project managers for large CEP or renovations projects.Provides change leadership and success strategies as appropriate for general location and specific engineering-related inititiaves.Maintaining Engineering Standards Across Assigned AreaEnsures compliance with state, local and national regulations.Monitors and maintains life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).Ensure properties PMs and work orders are completed properly and in timely manner. Accurately tracked on property maintenance system.Ensures building and equipment licenses, permits and certifications are current for assigned locations.Ensures location/brand/operational policies are administered fairly and consistently.Ensures inventory of assets at assigned locations are accurately assessed and reflected in Transcendent annually.Ensure all mechanical equipment is running at its highest level of efficiency and that a culture of energy management is instituted throughout every department.Ensures all purchasing is compliant with Marriott approved minority owned vendors.Managing Engineering Budgets for Assigned AreaProvides direction and assistance for developing and managing against Engineering budget.Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.Manages department's controllable expenses to achieve or exceed budgeted goals.Participates in the development of department's capital expenditure goals; manages projects as needed.Participates in the budgeting process for areas of responsibility.Prepares period end Profit and Loss critiques.Understands the impact of department's operation on the overall area team financial goals; educates staff on details as appropriate.Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, groundskeeping supplies, uniforms, vendors, service agreements, etc.Conducting Human Resources ActivitiesProvides leadership in developing training for associates in the realm of energy reduction and environmental stewardship.Provides engineering associates training opportunities and provides individualized direction for development.Ensures associates are treated fairly and equitably.Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.Utilizes associate feedback and an open door policy to identify and address associate problems or concerns in a timely manner.Celebrates successes by publicly recognizing the contributions of team members.Resolves guest problems and complaints.Brings issues to the attention of Human Resources as necessary.Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.MANAGEMENT COMPETENCIESLeadershipCommunication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of decision making and action.Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.Managing ExecutionBuilding a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.Building RelationshipsCustomer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the companys service standards.Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.Generating Talent and Organizational CapabilityOrganizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Learning and Applying Professional ExpertiseTechnical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.Equipment Maintenance - Knowledge of routine and preventative maintenance of mechanical systems including timely management of the preventative maintenance process to protect an owner's assets.Equipment Selection Determining the kind of tools and equipment needed to do a job.Troubleshooting Determining causes of mechanical or technological operating errors and deciding what to do about it.Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.Purchasing and Materials Management - Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.Building and Safety Codes - Knowledge of local and Federal building and safety codes.Emergency Systems - Knowledge of fire prevention, air quality, and emergency power systems. This includes the ability to operate, maintain, and inspect the propertys fire prevention equipment (e.g., sprinkler system, fire alarm), air quality equipment (e.g., carbon monoxide detectors), and emergency power system.Hazardous Materials and Chemicals - The ability to handle and store hazardous materials and chemicals. This includes knowledge of the safety precautions required for each chemical.HVAC/Refrigeration - Knowledge of heating, ventilation, and air conditioning, equipment, including boilers, chillers, air handling units/controls, and refrigeration equipment. This includes the ability to inspect, repair, and maintain equipment, charge refrigeration systems, replace air filters, and clean coils.Indoor Air Quality Management - Knowledge of policies and procedures to ensure an effective indoor air quality process including the ability to recognize and eliminate biological contaminant sources and chemical contaminants.Pneumatic/Electronic Systems and Controls - Knowledge of pneumatic/electronic systems and controls in order to operate and maintain pneumatic/electronic systems and controls, as well as compressors.Energy - Knowledge of energy management and efficient operation of the building and associated systems including retro and continuous commissioning and demand side management. This also includes minimizing the carbon footprint and complying with applicable environmental codes.Safety and Personal Protective Equipment - Knowledge of the lock out tag out process and the personal protective equipment (PPE) safety process required (e.g., ear plugs, gloves, respirators, safety glasses) for a given work activity, and correct ways to use the lock out tag out and PPE equipment.Financial Management - Knowledge of capital budget preparation and the ability to manage function within budget.Contract Negotiating - Knowledge and ability to prepare contract documents to formalize business process.Water Facility Maintenance and Safety - Knowledge and ability to treat and maintain water for use in primary outlets (e.g., rooms, restaurants, recreation, sewage).Basic Competencies - Fundamental competencies required for accomplishing basic work activities.Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.Reading Comprehension - Understands written sentences and paragraphs in work related documents.Writing - Communicates effectively in writing as appropriate for the needs of the audience.Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.