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InfoComm Technologies jobs

Oracle
08Nov
Inside Sales Consultant - ANZ public sector
Oracle   via Glassdoor

Sells a subset of product or services directly or via partners to small-and-medium sized accounts. The role is a combination of a Field Sales Rep and Inside Sales Rep.


Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory. Territory may be combination of geographic, product, industry and other customer / market dimensions. Sells to the territory directly or    Read more

via partners. The territory that this rep covers does not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals encompassing all aspects of the application. Travels to customer sites to identify / develop sales opportunities. Participates in the development, presentation, and sales of a value proposition. Onsite customer presentation with C-levels to negotiate and close strategic and complex deals. Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing sales.


Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. Failure to obtain results would have serious consequences and need expenditure of resources. May have a project lead role. Highly developed selling, customer relations, and negotiation skills. Successful sales track record. Oracle knowledge and/or knowledge of Oracle's competitors. interaction with C level players. Team player. Ability to penetrate accounts and meet with stakeholders within accounts. Excellent written, verbal, and interpersonal skills. Presentation skills. Travels to customer as needed. 5 years relevant sales experience. BS/BA degree or equivalent preferred.


Oracle

delivers world class infrastructure solutions for international business

customers. We are seeking an Inside Sales Executive that can sell our solutions

to senior business and technical decision makers in major global corporations in Thailand and Philippines. This position will be located in Singapore.



Oracle

Linux

enables organizations to meet

future needs by providing optimal application performance, minimal downtime,

reduced security and corporate compliance risk and lower total operating costs.

We aim to make Oracle Linux the world leading Linux distribution. Oracle Linux

Premier Support provides world class global 24x7 support and problem resolution

in 145 countries. We believe the quality of this support is unmatched by any

other provider and includes access to new versions of the distribution, high

availability tools, back porting, bug fixes and patch updates all packaged

within a 10 year life cycle support model.



Oracle

VM

enables customers to rapidly deploy

critical enterprise application and private cloud infrastructure solutions.

Oracle VM facilitates the deployment and operation of your enterprise

applications on a fully certified platform to reduce operations and support

costs while simultaneously increasing IT efficiency and agility. Going beyond

simple server consolidation, Oracle VM server virtualization is designed to

enable rapid enterprise application deployment and simplify lifecycle

management.



Position

Details:



The

Inside Sales Executive will have full responsibility for meeting and exceeding

the long term territory new business revenue ambitions. We are looking for a

talented individual that can start by building our business interests in cross

vertical territories that includes Finance, Retail, Telecommunications,

Manufacturing and Government. This position should appeal to an ambitious

inside sales individual that wants to succeed in one of the world’s leading

technology corporations.




Scope:





Building a

strategic territory plan




Identifying

customer opportunities




Cold calling

new customers when necessary




Qualifying

key customers




Working with

existing customers and building new revenue upside




Formulating

sales engagements and negotiation strategies




Closing

business in line with Oracle policies




Participating

in, and growing confidence, within the team




Leading a

virtual team in a matrix managed organization




Working closely with other lines of business to ensure a

coordinated approach




Building the

basis for long term future success




Demonstrated success in delivering a sustainable revenue plan

for your business




Experience in enterprise, medium and small business

sales transactions




Experience

in building sales pipeline, managing a forecast and closing opportunities




Experience in with direct sales teams, channel partners and

remote telesales to achieve mutual success




An ability to build and sustain strong collaborative internal

relationships





Excellent verbal and written communication skills (Tagalog/Thai and

English)





Product and

market knowledge in both Linux and Virtualization is essential




A track record capturing key customers that serve as proof

sources for the go-to-market strategies and value proposition




Relentless focus on customer success and satisfaction,

resulting in referenceable customer accounts and positive brand awareness




Provide

guidance to all stakeholder organizations including development, product

management, consulting and customer support, establishing an effective

virtual team approach towards driving a consistent set of common goals.




Demonstrated success in delivering a sustainable revenue plan

for your business




Experience in enterprise, medium and small business

sales transactions




Experience

in building sales pipeline, managing a forecast and closing opportunities




Experience in with direct sales teams, channel partners and

remote telesales to achieve mutual success




An ability to build and sustain strong collaborative internal

relationships




Excellent verbal and written communication skills




Product and market knowledge in both Linux and Virtualization

is essential




A track

record capturing key customers that serve as proof sources for the

go-to-market strategies and value proposition




Relentless

focus on customer success and satisfaction, resulting in referenceable

customer accounts and positive brand awareness




Provide guidance to all stakeholder organizations including

development, product management, consulting and customer support,

establishing an effective virtual team approach towards driving a

consistent set of common goals.

Skills
Oracle
08Nov
Senior Field Engineer
Oracle   via Glassdoor

As a member of this fast-paced, leading edge database/applications company, work with the team to deliver real time 24x7 enterprise-wide technical support for internal and/or external customers. This includes, but is not limited to: user support of business applications, troubleshooting of technical problems and acting as a liaison between customers and resolving groups.


As a member of the Help Desk, solve specific, complex    Read more

technical problems to provide and apply real time solutions in the areas of 'Email problems and functionality questions 'Network printer problems (stopping/starting queue, usage) 'Data Communication/Networking troubleshooting 'Remote network dial in access-PPP and Serial 'PC configuration and network configuration 'Oracle Base Image laptop support Innovate and document new methods and procedures as needed. Verify procedures are being followed and notify proper resource if they are not in compliance. Lead/mentor in a team environment. Assist in providing information and support to team members.


Job duties are varied and complex, needing independent judgment. May have project lead role. Prefer five years of related experience in a medium to large network distributed and computing environment and a BS in Computer Science or related field.





Business acumen:


·
- Candidate
must display strong communication skills and must have the aptitude to explain
technical and sometimes complex content in “layman” terms to non-technical
employees


·
- Must
be able to absorb and retain information effectively


·
- Strong
analytical, conceptual thinking (outside the square), effective problem solving
skills, and takes initiative


·
- Provides
superb customer experience, customer satisfaction is paramount


·
- Great
team player and able to contribute ideas and lead ideas


·
- Work
ethics must be in line to being consistent, accurate and strives for perfection


·
- Takes
ownership and thrives on taking responsibility


·
- Agile,
change agent, and flexible


·
- Able
to speak, read and write proper English


·
- Be
leaderful, confident and patient and an independent worker also


·
- Strong
Presentation skills


·
- Honest
and upholds Integrity to the highest standard


·
- Able
to handle stress effectively





Technical
Qualifications


· -
Bachelor’s
degree in Computer Science/IT Field with at least 7 years IT working experience


· -
Attained
professional certification such as CompTIA A Certified Professional MCP/MCSE


- Strong
knowledge of Microsoft Windows 7, 8, and 10 operating systems


·
- Strong
knowledge of Microsoft Office 2010 and upwards to Office365


·
- Strong
experience in supporting PC Hardware and peripherals, Internet of things (IOT),
Portable smart devices like iOS, Android, tablets, Video conferencing
capabilities


·
- Knowledge
on Apple MAC devices (ie. Macbook) and various Apple MAC OS(Sierra, High Sierra
and upwards) is advantageous


·
- Highly
Advantageous: Networking minimum Layer 1 skill sets with completed networking
course attendance like Cisco ICND1-2 and any Networking certifications like
CCNA is advantageous





Primary Role in Oracle,
Global IT Employee Experience and Support


· - The
primary role of this position is to provide Level 2 support to Oracle and
Netsuite employees both reactively and proactively for their employee compute
needs (ie. PCs, Operating system, IOT, Smart Devices)


·
- REACTIVE
– reactive support is primarily through ticket based assignments and routing to
field engineers (you). Solving employee tickets to the highest standard and
provide the best customer experience. In some cases, assisting users on
“walk-up” requests, creating tickets and closing tickets.


·
- PROACTIVE
– proactive support are non-ticket based work which includes but are not
limited to coaching users of IT’s Services and Capabilities, presenting to
employees as part of our Learn IT activities, New employee onboarding programs,
on-going training of employees, and assisting with project based work that are
often within the enterprise networking realm.


·
- Premium
& Executive Support – This relates to REACTIVE based work but sometimes a
higher level of service is provided to Oracle premium and executive employees.
It is sometimes referred to as “White Glove” support.


·
- Virtual
Team Engagements – Opportunities exist where Field engineers are able to
participate in a global virtual team working with various engineers globally
for a specific initiative, strategy or focus.


·
- Meeting
Engagements – Often a field engineer is required to attend face-to-face, Video
or web collaborative meetings.


·
- Travel
– there are travel commitments for this role as this role encompasses that of
the South Asia region.

Skills
Oracle
08Nov
Cloud Platform Sales Representative, Oracle Digital Prime
Oracle   via Glassdoor

Sells a subset of product or services directly or via partners to small-and-medium sized accounts. The role is a combination of a Field Sales Rep and Inside Sales Rep.


Works to achieve maximum sales profitability, growth, and account penetration within an assigned territory. Territory may be combination of geographic, product, industry and other customer / market dimensions. Sells to the territory directly or    Read more

via partners. The territory that this rep covers does not have an Inside Sales Rep or Field Rep. Utilizes inbound and/or outbound techniques to identify, qualify and close new opportunities. Manages accounts throughout the entire sales process, and collaborates with team members in business development, consulting and support to uncover all customer needs. Responsible for understanding Oracle's product offerings and competitive issues to develop solution proposals encompassing all aspects of the application. Travels to customer sites to identify / develop sales opportunities. Participates in the development, presentation, and sales of a value proposition. Onsite customer presentation with C-levels to negotiate and close strategic and complex deals. Liaises with customer contacts for the purpose of managing the customer relationship, identifying new opportunities and maximizing sales.


Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. Failure to obtain results would have serious consequences and need expenditure of resources. May have a project lead role. Highly developed selling, customer relations, and negotiation skills. Successful sales track record. Oracle knowledge and/or knowledge of Oracle's competitors. interaction with C level players. Team player. Ability to penetrate accounts and meet with stakeholders within accounts. Excellent written, verbal, and interpersonal skills. Presentation skills. Travels to customer as needed. 5 years relevant sales experience. BS/BA degree or equivalent preferred.


Sales Representative, Oracle Digital Prime (Cloud Platform)



Oracle Digital Prime is expanding our Cloud Technology sales team in Singapore which supports many parts of Asia including Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam, Hong Kong and Taiwan. As a Cloud Platform Sales Rep, you will be responsible for selling Oracle Cloud Technology Platform (IaaS & PaaS). This is a dynamic sales role, where you will develop new customer relationships and manage accounts in your assigned territory of mid-market businesses. We will provide you with the most modern tools, technology and training to enable you to help businesses solve mission-critical problems with our complete suite of cloud solutions.



Responsibilities




Sell Oracle Cloud Technology Platform (IaaS & PaaS) to new and existing customers.


Develop and execute a territory business plan to deliver your sales targets by building pipeline, qualifying prospects and closing business.


Develop relationships with your customers directly and through channel partners.


Collaborate with internal resources from demand generation, marketing, sales program, solutions consulting and customer success teams.


Build successful sales campaigns using social media, digital marketing and face-to-face customer engagement activities.


Forecast and report sales performance timely and accurately.



Requirements



5 years of IT or Cloud Solutions sales experience.


Successful track record in selling IT software, hardware, technology or cloud solutions.


Manage high volume of transactions in the mid-market to develop new sales in your territory.


Resourceful, and keen to learn digital selling skills and new technologies to help build relationships.


Innovative and results-driven with an agility to thrive in a competitive sales environment.


Fluent in written and spoken English and an Asian language.


Bachelor’s Degree in Computer Science or a technical discipline is preferred.



About Oracle Digital Prime


Oracle Digital Prime is a global Digital Sales Organisation that empowers mid-market businesses around the world to learn, adopt and transform their business to the cloud. We have built Digital Sales Hubs – with cutting edge technology and next-gen facilities – across APAC, EMEA and the Americas to meet the growing demand from millions of companies who are looking for their unique cloud transition path. To help our customers transition to cloud quickly and seamlessly, we are hiring and training more than 10,000 cloud professionals globally in the next few years.



Product Website: https://www.oracle.com/cloud/platform.html

Skills
Oracle
08Nov
Program Lead - Oracle Startup Ecosystem
Oracle   via Glassdoor

Manage the development and implementation process of a specific company product.


Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within    Read more

budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.


Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Seven years of project management, product design or related experience preferred.


A terrific opportunity to join one of the world’s largest enterprise software companies in one of the most vibrant startup ecosystems and have a direct influence in nurturing the next generation of tech startups.


The Oracle Startup Ecosystem is headed up by a group of accomplished entrepreneurs who have sold their startups to Oracle. The Oracle Startup Ecosystem operates in Austin, Bangalore, Bristol, Delhi, Mumbai, Paris, Tel Aviv, Sao Paulo and Singapore.


Our programs are focused on demonstrating innovative use cases on our Cloud platform. We identify promising startup companies who are aligned with Oracle’s business and help them leverage Oracle’s technology in order to scale in the enterprise market.


You will be advocating the program in the Singapore ecosystem and interacting with entrepreneurs on a daily basis, carrying out the successful execution of the program across all stages. You will focus on planning, tracking and monitoring the local progress and will be held accountable for the local business results and startups’ cloud usage. You will work closely with the local Cloud Architect, Business Development Associate and various functions across the organization including Marketing, Communications, Customer Connects and more.


Your primary objectives and responsibilities will be:


Program (70")


Carry out an end to end process with the prospects and startups in the program throughout the funnel stages.


Conduct calls and meetings with relevant prospects, understand their product and technology, explore fit and map them to the relevant Oracle program.


Orchestrate and driving successful integrations with Oracle Cloud , in collaboration with the local Cloud Architect in Residence.


Work with various tools (CRM, applications system, internal tools) to interact, document and analyze various steps in the process efficiently according to your KPIs


Plan and execute program activities


Support ongoing operations of the program, facilities, interaction with mentors, startups and partners


Liaison with global stakeholders to ensure transparent communication and alignment with global guidelines


Ecosystem Development (30")


Drive awareness and credibility for the program in the local market through events, social media, communications and more.


Build and maintain strong relationships in the ecosystem, build partnerships that will help us achieve our goals


Maintain ongoing communication with local community to drive engagement and increase our reach


You are:


You live and breathe the startup ecosystem and have experience working with startups (VC, ecosystem, programs, accelerators etc)


You are very KPI driven and have experience in business development/ account management or other business focused roles.


You have the ability to understand complex technology products quickly, technology knowledge and experience – an advantage


You are an excellent executer that can take something from A to Z and be accountable for end to end processes while constantly focusing on optimizing performance to reach your KPIs


You are a people’s person and love to connect and interact with others


You are a self-starter and able to manage your time efficiently


You have a positive attitude and don’t get discouraged by challenges


You are extremely detail oriented


You have an excellent level of English and are comfortable communicating in English – both written and verbal

Skills
Oracle
08Nov
Engineered Systems Sales Specialist
Oracle   via Glassdoor

Overlay sales personnel providing specialist product expertise to the sales force.


Partners with Account, Technology, and Application sales representatives to qualify and close new business on Oracle solutions. Provides specific industry or product expertise to facilitate the closing of deals within sales representatives territory. Interacts with sales team to architect the solution, and develop and execute solution strategies for market. Manages solution opportunities    Read more

to obtain appropriate and necessary resources for all qualified opportunities. Leads teams in the sales process for establishing market visibility and deal visibility. Presents/demonstrates solution to high level clients and industry conference attendees. May provide training to field sales on industry/solutions. Builds and maintains a network and up to date specific industry or product knowledge.


Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 8 years applicable experience preferred. Subject matter expertise in industry/product space. Knowledge of key industry leaders and management. Knowledge of Oracle competition. Presentation and product demonstration experience. Previous consultative selling experience preferred. Excellent communication, negotiating, and closing skills with prospects and customers. Travel may be needed. BA/BS degree in related field.


We are seeking an aggressive self-starter who compels others to get on board. You communicate an inspired and optimistic vision and win over colleagues, customers and business partners alike with your articulate negotiating skills. You are known for your strong hunting capabilities and strategic operating skills, and you’re constantly on the lookout for prospective deals and new business opportunities. You thrive in an independent mode but also value collaboration.






In addition, you have the following attributes:


· Deep understanding of the business and technical contexts in which key accounts are situated


· Ability to build consultative effectiveness and establish trust


· Extensive relationships with CXO’s in the market


· Innovative vision and foresight to anticipate and create new opportunities






SCOPE & RESPONSIBILITIES:









· Responsible for Engineered Systems Sales across ASEAN


· Responsible to lead end to end solutions, with specific focus on Oracle Database and Data (DW, Big Data, Analytics etc) solutions


· Focusing on Oracle Exadata, Oracle Zero Data Loss Recovery Appliance and Big Data solutions


· Works towards an allocated Hardware and Software booking and revenue target


· Works X-LOB with Cloud Platform Sales organisations, Demand Generation and Alliances and Channels organisations


· Acting as an advocate, evangelist and point of contact for Engineered Systems Owning and driving the achievement of a bookings and revenue target for Engineered Systems


· Being a source of business proposition and sales strategy knowledge for Engineered Systems.


· Disseminating and sharing knowledge and expertise extensively developing Partners’ Engineered Systems business and cross Customers


· Driving sales through the entire sales cycle, from demand generation programs through to closed business and Partners’ and Customers’ references


· Maintaining an understanding of the Engineered Systems market and identifying and prioritizing the key opportunities for Oracle in that market


· Implementing the Engineered Systems Business Plan Working as necessary with development, production and delivery teams and processes to expedite sales campaigns


· Actively develop personal knowledge of industry/market sector, Customers’ business challenges and the impact of potential future changes.


· Ensure this knowledge is continually shared with team members.

Skills
Oracle
08Nov
Cloud Customer Notifications Technical Writer 3
Oracle   via Glassdoor

Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.


As a member of the technical writing division, you will design, create and deliver whole product documentation sets and/or related courseware. Edit, organize and direct the work activities of other    Read more

technical writers and staff. Plan the format, arrange the layout of publications and edit work for conformance to publication standards and specifications.


Duties and tasks are varied and complex utilizing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.



As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary
verification, professional references, education verification and professional qualifications and memberships (if applicable).


Job Description:

Technical Writer 3 – ProdDev
(PRODDEV.TECHWR.IC3):

What you will you do



Learn about Oracle’s Cloud
Infrastructure (OCI) products and technology to better understand the
services you will be supporting


Creates, develops, plans,
writes, and edits operational and customer facing content and
communications related to planned and unplanned events, upcoming new
releases, or “how to” guides to improve the overall customer experience


As a member of the OCI Customer
Notifications team, you will partner with OCI Operations to create and
execute an internal communication strategy


Work with service engineering
teams to develop root cause analysis documentation for customer impacting
events


Improve our communications
strategy for proactive announcements of any customer/tenant impacting
events


Document key learnings and
other relevant details as part of the support you provide.


Able to participate in on-call
rotation requirements which are shared by all team members to support any
communication requirements for customer impacting events


Work as part of our extended
support team in a startup atmosphere, doing whatever it takes to exceed
customer expectations.


Continually improve skills
through work experience and training



What you need to be successful



Education
and experience:



5 years’ experience in
technical writing, content development, and/or communications to internal
and/or external audiences


Bachelor’s degree, in Computer
Science, MIS or another technical field



Must
haves:



Strong
language skills:



Demonstrated
ability to write clear, concise, engaging content in modern, conversational
style for a range of audiences


Clear,
persuasive communications in meetings, emails, and other forms of
communications



Experience with varied user
assistance deliverables, processes, and techniques



Experience writing on-screen
text and messages, and reviewing user interfaces to ensure usability and
adherence to style standards


Experience with, and knowledge
of, a range of visual information design techniques


Demonstrated proficiency in
understanding user requirements and implementing them in documentation
and instructional videos



Experience working with
technical resources



Partner with Engineering teams
and resources to develop content and communicates to be consumed by
various levels/audience personas (technical user, business user,
executive)


Good to strong understanding
of cloud concepts and platforms



Customer obsession, passion for
delighting customers


Proven ability to quickly learn
new technical domains and train others


Excellent written communication
skills


Maturity, judgment,
negotiation/influence skills, analytical skills, and leadership skills



Excellent
to haves:



Experience content localization
services or the ability to translate content from English to Japanese,
Chinese, German, or any other widely used language (desirable)


Working knowledge of HTML, CSS,
Outlook email templates (desirable)


Working knowledge of SQL
queries, data analysis, and reporting (desirable)

Skills
Oracle
08Nov
Communications Operations Support Manager - Incident Management
Oracle   via Glassdoor

Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc.


As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and    Read more

suggest improvements to the architecture.


Manages and controls activities in multi-functional areas of sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of product development. BS or MS degree or equivalent experience relevant to functional area. 4 years of software engineering or related experience.

What you will you do



Learn about Oracle’s Cloud Infrastructure (OCI) products and technology to better understand the services you will be supporting


Manage a growing team of 3-8 employees focused on creating, developing, planning, writing, and editing operational and customer facing content and communications related to planned and unplanned events, upcoming new releases, or “how to” guides to improve the overall customer experience


Leading by example by performing or able to perform the job requirements of the individual contributors within your group


Partner with Customer Operations leadership and the Singapore Regional leadership teams to develop a 24/7 support strategy


Partner with Service Engineering Teams to identify opportunities for Customer Notifications to improve its services to support OCI Services and Customers


Develop, measure, and manage to operational KPIs that communicate the overall health and gaps of the team


Partner with Customer Operations leadership to assess, plan, and execute our localization strategy for APAC and EU requirements


Develop or contribute to Customer Notifications’ strategic roadmap


Build highly effective and collaborative teams to exemplify OCI’s core values


Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.


Continually improve skills through work experience and training


What you need to be successful



Education and experience:



5-8 years’ experience leading or managing a technical writing or content team while supporting Operations OR leading/managing an operations support team with strong written and verbal communication skills


Bachelor’s degree, in Computer Science, MIS or another technical field



Must haves:



· Management skills:


o Directly managed teams that might be geographically disperse as large as 10-15 employees


o The ability to handle conflict resolution and leading by influence


o Strong technical background to support individual contributors in understanding cloud components and architecture


o Strong capability to develop and manage professional development plans for individual contributors, conduct reviews, and provide ongoing feedback


o Strong network in the Singapore market to attract the right talent to join our growing team


o Strong escalation and incident management skills to help drive open issues to quick resolution


· Strong language skills:


o Demonstrated ability to write clear, concise, engaging content in modern, conversational style for a range of audiences


o Clear, persuasive communications in meetings, emails, and other forms of communications


Experience with varied user assistance deliverables, processes, and techniques



Experience writing on-screen text and messages, and reviewing user interfaces to ensure usability and adherence to style standards


Experience with, and knowledge of, a range of visual information design techniques


Demonstrated proficiency in understanding user requirements and implementing them in documentation and instructional videos



Experience working with technical resources



Partner with Engineering teams and resources to develop content and communicates to be consumed by various levels/audience personas (technical user, business user, executive)


Good to strong understanding of cloud concepts and platforms



Customer obsession, passion for delighting customers


Proven ability to quickly learn new technical domains and train others


Excellent written communication skills


Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills



Excellent to haves:




Experience content localization services or the ability to translate content from English to Japanese, Chinese, German, or any other widely used language (desirable)


Working knowledge of HTML, CSS, Outlook email templates (desirable)


Working knowledge of SQL queries, data analysis, and reporting (desirable)

Skills
Oracle
07Nov
Senior Sales Consultant
Oracle   via Glassdoor

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.


As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less    Read more

experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.


Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.


We are seeking a highly motivated individual who has a an extensive understanding of the Food & Beverage (F&B) industry. The successful candidate must be able to demonstrate a working knowledge of the business practices of the F&B Industry and how technology can be applied to improve the customers operations and drive efficiency in all areas of the business.

Skills
Oracle
07Nov
Business Operations Manager
Oracle   via Glassdoor

Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.


Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and    Read more

timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.


Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.


5 years of related experience


Strong business analytical thinking


Experience in a global matrix environment


Degree holder


Bilingual


Proficiency in Microsoft Suite

Skills
Oracle
07Nov
Cloud Customer Notifications Technical Writer 4
Oracle   via Glassdoor

Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.


As a member of the technical writing division, you will organize and prepare information for publication and develop publication concepts for the best communication of subject matter. Review technical information    Read more

prepared by other staff members for clarity and content. Take an active role in the definition and evolution of standard practices and procedures.


Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.



As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salary
verification, professional references, education verification and professional qualifications and memberships (if applicable).


Job Description:

Technical Writer 4 – ProdDev
(PRODDEV.TECHWR.IC4):

What you will you do



Learn about Oracle’s Cloud
Infrastructure (OCI) products and technology to better understand the
services you will be supporting


Creates, develops, plans,
writes, and edits operational and customer facing content and
communications related to planned and unplanned events, upcoming new
releases, or “how to” guides to improve the overall customer experience


As a member of the OCI Customer
Notifications team, you will partner with OCI Operations to create and
execute an internal communication strategy


Work with service engineering
teams to develop root cause analysis documentation for customer impacting
events


Improve our communications
strategy for proactive announcements of any customer/tenant impacting
events


Document key learnings and
other relevant details as part of the support you provide.


Able to participate in on-call
rotation requirements which are shared by all team members to support any
communication requirements for customer impacting events


Work as part of our extended
support team in a startup atmosphere, doing whatever it takes to exceed
customer expectations.


Continually improve skills
through work experience and training



What you need to be successful



Education
and experience:



8 years’ experience in
technical writing, content development, and/or communications to internal
and/or external audiences


Bachelor’s degree, in Computer
Science, MIS or another technical field



Must
haves:



Strong
language skills:



Demonstrated
ability to write clear, concise, engaging content in modern, conversational
style for a range of audiences


Clear,
persuasive communications in meetings, emails, and other forms of
communications



Experience with varied user
assistance deliverables, processes, and techniques



Experience writing on-screen
text and messages, and reviewing user interfaces to ensure usability and
adherence to style standards


Experience with, and knowledge
of, a range of visual information design techniques


Demonstrated proficiency in
understanding user requirements and implementing them in documentation
and instructional videos



Experience working with
technical resources



Partner with Engineering teams
and resources to develop content and communicates to be consumed by
various levels/audience personas (technical user, business user,
executive)


Good to strong understanding
of cloud concepts and platforms



Customer obsession, passion for
delighting customers


Proven ability to quickly learn
new technical domains and train others


Excellent written communication
skills


Maturity, judgment,
negotiation/influence skills, analytical skills, and leadership skills



Excellent
to haves:



Experience content localization
services or the ability to translate content from English to Japanese,
Chinese, German, or any other widely used language (desirable)


Working knowledge of HTML, CSS,
Outlook email templates (desirable)


Working knowledge of SQL
queries, data analysis, and reporting (desirable)

Skills