Jobs (Shared Services)

i-vic International
13Jun
Temp Business Development Executive (1.5 months)
i-vic International

Remuneration Package: Salary: up to S$ 2,200.00 per month (depending on experience) Attendance Allowance  : $200 Commission : $1 per tin sold Training will be provided (training allowance of $50 per day, must attend all 4 days training, payment will only be made if BDE completed 4 days training) Duration: 2nd July 2018    Read more

till 17th August 2018. Responsibilities: To proactively call, nurture, engage and support members during their parenthood journey To subtlety market and convert consumers over to our brand of products To assist in the recruitment of members and sample fulfilment for a renowned international Maternal and Infant Nutrition brand Data Entry Occasional event management support and admin duties

i-vic International
13Jun
Outbound Call Support
i-vic International

Responsibilities: Perform outbound calls to members, advise on benefits and remind on payment To handle members’ termination request; save or retain members from terminating their membership Ensure daily and monthly KPIs are met and exceeded Deliver excellent level of customer service to ensure members satisfaction To feedback member’s concerns to Team Leader for    Read more

improvement To assist adhoc initiatives when required by management Definitely a team player and able to multi task

i-vic International
13Jun
Technical Support
i-vic International

Responsibilities: Manage inbound & outbound calls from consumers via phone and email Provide basic machine/equipment troubleshooting over the phone Provide an elevated consumer experience to generate loyal consumers Ensure superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot by using the right methods/tools Handle consumer escalations and    Read more

sales enquiry and provide appropriate solutions and alternatives Follow up on cases to ensure resolution and consumer satisfaction

i-vic International
13Jun
Temp Customer Service Executive (3 months)
i-vic International

Remuneration Package: Salary:  $ 1,800.00 per month 6pm to 4am/10pm to 8am Responsibilities: Handle inbound calls, enquiries and feedback Provide accurate and efficient processing of orders Can commit to at least 3 months MINIMUN REQUIREMENTS FOR All POSITIONS : Min “O" Level Singaporeans Only Proficient in    Read more

relevant computer applications Knowledge of Customer Service principles and practices Knowledge of Call Centre telephony and technology Relevant experience in Call Centre or Customer Service environment, at least 6 months experience Good data entry and typing skills Good communication skills ADDITIONAL INFORMATION: 5 working days (Mondays to Fridays); 44 hours per week Contact Centre environment Working Location at Tampines Shuttle service provided on selected timing Contact Information for interested applicants (Kindly quote the position you are applying for): SMS or Whatsapp : 8222 6055 Email : [Click Here to Email Your Resume] Telephone : 6788 6723

inCall Systems Pte Ltd
29May
MIS Manager
inCall Systems Pte Ltd

Responsibilities: Manage the reporting team on daily operations, processes improvements, workload allocations, mentoring and monitoring performance. Formulates, implements, and enforces proper data collection policies and procedures. Make sure the information is protected and backed-up. Improving the technology used. Monitoring and set data entry procedures to our CRM. Monitor and execute    Read more

updating, deduping, clean-up, extracting and uploading of database for marketing purposes. Monitor and perform queries and list pulls for marketing campaigns. Set reporting format and standards. Report on campaigns performance, effectiveness, and highlight any inconsistencies / issues. Monitor and produce quantitative reports / presentations and communicate on findings. Work with operations and IT resources regarding CRM and database issues or technical questions. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Requirements: Minimum 3-5 years of relevant experience in database and reporting with at least 1 year of managing a team. Excellent computer-skills—including proficiency with Microsoft Excel (Macros), Access and SQL database Understanding of database structure Self-starter. Able to work alone as well as leading a team. Experience working in a deadline driven environment with the ability to meet aggressive deadlines. Exceptional attention-to-detail Strong mathematical, and problem solving skills

inCall Systems Pte Ltd
29May
Reporting Manager
inCall Systems Pte Ltd

Responsibilities: Manage the reporting team on daily operations, processes improvements, workload allocations, mentoring and monitoring performance. Formulates, implements, and enforces proper data collection policies and procedures. Make sure the information is protected and backed-up. Improving the technology used. Monitoring and set data entry procedures to our CRM. Monitor and execute    Read more

updating, deduping, clean-up, extracting and uploading of database for marketing purposes. Monitor and perform queries and list pulls for marketing campaigns. Set reporting format and standards. Report on campaigns performance, effectiveness, and highlight any inconsistencies / issues. Monitor and produce quantitative reports / presentations and communicate on findings. Work with operations and IT resources regarding CRM and database issues or technical questions. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Requirements: Minimum 3-5 years of relevant experience in database and reporting with at least 1 year of managing a team. Excellent computer-skills—including proficiency with Microsoft Excel (Macros), Access and SQL database Understanding of database structure Self-starter. Able to work alone as well as leading a team. Experience working in a deadline driven environment with the ability to meet aggressive deadlines. Exceptional attention-to-detail Strong mathematical, and problem solving skills