Sign in or register for a JobTech account.

Shared Services jobs

Grab
24Apr
Content Producer
Grab   via Glassdoor

Job Description:





Get to know our Team

:



The Communications team is a strategic partner and solution provider to the multiple business functions in Grab – to help them drive their business objectives.


The team ensures that internal and external stakeholders understand and support Grab’s vision and    Read more

business strategy, including corporate partnerships, new products, partner programmes, marketing campaigns and internal programmes.





Get to know the Role

:


- You will conceptualise and develop creative assets (specifically video and multimedia/interactive assets) that:



tell the story of Grab’s values and technology.


enhances our connection with the Grab community.





- Own the end-to-end journey of ideation, creation, distribution and measurement for assigned projects/areas.


- Propose and execute distribution and amplification strategies, with regular metrics monitoring and reporting.


- Reposition relevant media assets for sharing across Grab’s owned channels in partnership with the communications team.



The must haves

:



Proven ability for creative content ideation and production, especially involving visual and multimedia storytelling, across multiple content formats and social platforms. You would ideally have about 3-4 years of experience.


Possess previous experience in visual content production, such as videos, interactive graphics, etc. Prior experience in an agency or organisation managing content marketing will be advantageous.


Experience in operating, and maximising the benefits of, content management and amplification systems, specifically Medium and WordPress.


Familiarity with design and creative editing tools, such as Adobe Creative Suite (Premiere Pro, Photoshop, Illustrator, AfterEffects).


Excellent communication (oral and written) skills.


Keen interest in technology and how it helps people and cities.


Collaborative team player and self-starter. Have experience working in a regional team.

Skills
Grab
24Apr
Senior Media Manager South East Asia (SEA)
Grab   via Glassdoor

Job Description:




A strategic media professional with hands-on experience in Indonesia as well as broader SEA. The candidate will work closely with our regional, local teams as well as key external partners on i) the planning and execution of awareness and consideration campaigns for Grab, ii) step change key media partnerships across the region and iii) continue to improve capability and effectiveness for Grab
   Read more






What You’ll Do






Define vision and key strategies to win (across Grab Verticals) working with Marketing teams and Media Agencies, ultimately generating greater effectiveness and efficiency of our media plans.


Lead Annual Media Reviews with Agency and local markets feeding into key decision making processes.


Working closely with regional and local teams to plan, execute and measure regional and local campaigns.


Overall Agency management, including evaluation, agency structure definition and fee definition


Financial controls and stewardship processes and management across SEA


Develop testing and measurement frameworks that continually provide the business with actionable campaigns media learnings.


Develop capability across the marketing teams in SEA.






What You’ll Need




At least 8 years of experience in developing, and executing integrated campaigns across SEA, especially Indonesia.


Strong experience working with data (Eg Attribution Modelling -Market Mix Modelling / Econometrics) to inform media optimisation


Strong communication and stakeholder management skills (including senior leaders) and an ability to solve problems.


Decision-making skills and proven agility, having worked in fast-paced multi-market business.


Strong ability to translate consumer insights, data to sound media strategies


Strong written and verbal communication skills in English and Bahasa Indonesia


Subject to the successful candidate, the role will be based in Singapore or Jakarta

Skills
HAPPY DRIVER SG PTE LTD
24Apr
Website / App Development Intern
HAPPY DRIVER SG PTE LTD   via InternSG



We are looking for initiative and innovative individual to help with our restructuring of our website. And also we have upcoming Apps project which you could be part of the team behind it.

Skills
Grab
24Apr
Senior Manager, Regional Compliance & Risk
Grab   via Glassdoor

Job Description:




Responsibilities:





Drive the risk management activities, which include conducting annual and on-going risk assessments, identifying risks beyond risk tolerance and working with the Country Operations to implement key findings from the risk assessment results.



Advocate Anti-bribery and Anti-corruption Law practices and whistle blow policy in the organisation, including training and    Read more

create awareness.




Putting in place risk control and mitigation practice at operational level.



Keep up to date of developments in the regulatory environment.


Responsible for timely submission of various regulatory returns.


Interact and partner with the Country General Managers and Head of Verticals in the country to influence the design and implementation of adequate controls in existing and new initiatives.


Work with Business Process Owners to implement Risk Treatment Plans.


Collaborate with the regulators on regulatory returns.


Guide the remediation effort of audit issues raised by internal auditors.


Approve the remediation effort of risks identified by risk management.


Participate in any compliance related investigations.


Provide guidance to the country on GRAB’s compliance policies and processes.





Requirements:





10 years of compliance related experience.


Bachelors degree in accounting or finance or any equivalent degree.


Ability to work independently and drive projects to completion.


Good leadership, communication and presentation skills.


Able to work well with business owners across all levels, in a dynamic work environment.


Flexibility to travel up to 20% of the working time within the countries in SEA.


Resourceful, dedicated and takes initiative.

Skills
Grab
24Apr
Regional IT System Engineer (SG)
Grab   via Glassdoor

Job Description:






Get to know our Team

:



Join us the awesome IT team! If you are up to challenges, cutting-edge technologies, and stand-for-the-future DevOps / Sysops environment, Grab is the right place for you!






Get to know the Role

   Read more

:





Manage and monitor all the SaaS systems and Cloud based infrastructure




Doing automations and integrations around the core IdP (identity provider).




Doing workflow automations and integrations for SaaS systems - HRIS, Messaging etc.




Monitor and test performance for potential bottlenecks, identify possible solutions and work with the team to implement fixes and solutions.




Write and maintain custom scripts to increase system efficiency and lower the human intervention time of any tasks.




Provide 3rd and 4th level support - the escalation from the operation team.




Design and develop IT homebrew tools when necessary.







The must haves

:




BS/MS degree in Computer Science, Engineering or a related subject.




Must be a self starter and willing to learn new technologies and systems quickly, and adapt to a super fast-paced, fast-changing environment.




Must have Systems (Windows / Linux), Network knowledge.




Must have knowledge of LDAP / SAML 2.0.




Software developer background with experience with JavaScript, Node.js, Python preferable.




Advanced Powershell / Shell scripting knowledge will be a plus.




ITIL knowledge will be a plus.




Database knowledge MySQL / Oracle/ PostgreSQL will be a plus.




Experience in architecting, designing and supporting AWS / Azure Cloud environment.




AWS lambda function experience preferable.




Engineering, implementing and monitoring security measures for the AWS and Saas based applications.




Advanced knowledge with RESTful APIs and SSO ( SAML 2.0, oAuth etc).




Experience with monitoring Tools: DataDog/ Thousand Eyes,




Sound knowledge in configuration management tool (preferably Ansible).




Innovative and creative mindset.




Exposure to Jira/Confluence will be an added advantage.

Skills
Grab
24Apr
Senior Associate, Special Projects (Lending)
Grab   via Glassdoor

Job Description:





Get to know our Team:



Grab’s lending business (GFSA – Grab Financial Services Asia) is a recent addition to Grab’s array of product and service offerings focused on extension of Micro credit to drivers, agents and merchants in Grab’s ecosystem. GFSA team is a combination of strong talent pool in its Regional Hub (Singapore) and deep    Read more

local market operators across its focus markets. We are incredibly excited about the opportunity ahead of us. We are looking to put together the best possible combination of business build drive, industry expertise and local market depth as part of our team. GFSA team is responsible for end to end conceptualisation, design, development, execution and ongoing management of all lending activities in its focus markets and segments.





Get to know the Role:





Lead a project or be team member for specific studies with direct contact with senior executives in the organization




Providing analytical support to GFSA team




Define metrics and managing performance for GFSA: Identify metrics that align with business drivers; set team goals; and track progress




Drive key planning and organisational milestones




For some projects travel may be necessary to support our colleagues across the six countries (up to 40%)







Day-to-day activities:





Own cross-functional projects within lending business, working closely with Commercial, Risk, Technology and Product team




Manage projects with other verticals within Grab (e.g. Transport, Food, Payment), working closely with senior leaders in each vertical




Conduct due-diligence on M&A/partnership opportunities for lending business and provide recommendation, working closely with Corporate Finance




Develop deep understanding of what drives growth and efficiency for our business




Develop short-term and long-term performance goals for the business




Help drive regular meetings – e.g. Executive Committee and Board meetings







Must haves:





Strong business acumen to lead a wide range of projects across functions (Corporate Finance, Strategy, Marketing, Operations)




Highly proficient in quantitative analyses and complex financial modelling - You enjoy absorbing large amounts of data and qualitative insights and can quickly develop a strong narrative that leads to recommendations and builds our understanding of the business




Strong presentation skills including on PowerPoint, suited for senior executives




Highly comfortable in an semi-structured environment and organisation that changes frequently




A self-starter and independent learner who takes the initiative to challenge the status quo




Ability to perform under pressure in a dynamic, fast-paced environment




Strong passion in promoting financial inclusion and empowering micro-entrepreneurs in Southeast Asia




At least 3-4 years of top tier strategy/ management consulting, investment banking or corporate strategy/ planning experience




Prior experience in financial services or banking will be an added advantage




A degree with good honours from a top tier university




Entrepreneurship experience would be a bonus

Skills
Grab
24Apr
Senior Manager, IT Systems
Grab   via Glassdoor

Job Description:





Get to know our Team

:


Grabber Technology Services (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to out-serving Grabbers with positive, personalised IT experiences. We are looking for individuals with similar    Read more

customer-centric and innovative values to join our growing team.




Get to know the Role

:




Responsible for high availabilities for hosted services and applications




Coach and mentor team members on emerging technologies, project delivery methods and operation best practises




Manage escalations and proactively engage stakeholders to establish credibility, solve problems, build consensus and achieve objectives




Define, oversee, improve processes and guideline to the team






The must haves

:



Demonstrate strong leadership; walk the talk, understand what’s happening, and lead the teams and stakeholders


Background in at least one scripting language - Powershell, Shell, Bash, Python, JavaScript, or Node.js


Knowledge in various monitoring tools (e.g. DataDog, CloudWatch)


Savvy ITIL knowledge


At least 10 years of direct experience in IT / software development environment


At least 5 years of experience as a people manager



Excellent soft skills - able to handle pressure in a fast-paced environment handling multiple sprints concurrently. Open-minded, creative and innovative



Demonstrate excellent communication (written, verbal and presentation) and interpersonal skills to develop team members to achieve full potential


Experience in handling departmental budget






The Good to Haves:




3 years of software developer background.


Experience in REST APIs, SSO ( SAML 2.0, oAuth), and LDAP.


Database/query knowledge (DynamoDB, MySQL, Presto, ElasticSearch)

Skills
Grab
24Apr
Risk Policy Manager - GrabFinancial
Grab   via Glassdoor

Job Description:




At GrabFinancial we believe that upholding trust and integrity is at the heart of doing business with all our customers.


GrabFinancial Risk team is a dynamic regional group that focuses on protecting transactions of millions of Grab customers across Southeast Asia. The team employs cutting-edge digital trust, customer-centric solutions, and expert talents from all across the industry    Read more

to ensure fraud and abuse are kept outside the door.





Get to know the Role:





Develop and drive Grab Financial fraud prevention framework for a given risk domain across Southeast Asia (such as wallet transactions, top-ups or withdrawals).




Optimise risk actions and processes to achieve highest customer acceptance while minimising losses.




Own data for the domain. Perform monitoring, investigations, deep dives and forensics, as well as reporting on the domain.




Report facts to senior management in a clear, concise and data-driven manner.




Create data-driven strategies to prevent or limit account take-over, credit card fraud, merchant risk, collusion schemes, syndicated fraud attacks.




Perform research and use data science techniques (either directly or in collaboration with risk data scientists) to identify fraudulent behaviours. Implement actions such AI models and business rules.




Own policy work related to the domain area, inputs to relevant policies and procedures.




Act as subject matter expert towards the rest of risk team as well as other company functions such as product and business development. Occasionally conduct training or awareness sessions.




Perform individually or lead a small team of junior / senior analysts.







The must haves:





Problem-solving, positive and constructive attitude is a must.




Comfort in dealing with ambiguity and operating in fast-changing, unstructured environments.




Structured, factual and data-driven. Ability to deep dive into data then elaborate clear and synthetic insights.




Excellent verbal and written communication in English and ideally one local SEA language.a




Recognised experience in electronic payments and financial services.




Advanced knowledge and experience in e-wallet / online payments abuse (account take-over, credit card fraud, merchant/buyer collusion fraud, money laundering...).




Hands-on experience with fraud detection tools e.g. scoring models and rules engines.




Knowledge of credit card scheme rules and banking processes preferred.




Leadership experience or potential, experience managing a small team is a plus.

Skills
Grab
24Apr
Data Analytics and Insights Manager - GrabFinancial
Grab   via Glassdoor

Job Description:




At GrabFinancial we believe that upholding trust and integrity is at the heart of doing business with all our customers.


GrabFinancial Risk team is a dynamic regional group that focuses on protecting transactions of millions of Grab customers across Southeast Asia. The team employs cutting-edge digital trust, customer-centric solutions, and expert talents from all across the industry    Read more

to ensure fraud and abuse are kept outside the door.





Get to know the Role:




Design, implement and maintain a world-class data reporting and insights framework across all risk domains.


Deliver elegant, exec-ready dashboards and insights. Use advanced visualisation techniques to leverage facts into initiatives to support risk objectives and the business.


Lead a small team of junior and senior risk data analysts.


Own risk data, ensure necessary databases are maintained for research and regulatory purposes.


Get things done across multiple analytics stakeholders within the group to ensure accurate data collection, processing, storage and maintenance.


Support risk operational reporting needs such as case management insights as well as workforce management and planning processes.


Perform forensics, deep dives, and forecasting, on various risk or business matters.








The must haves:




Problem-solving, positive and constructive attitude is a must.


Comfort in dealing with ambiguity and operating in fast-changing, unstructured environment.


A passion for data and insights. Ability to make sense of large amounts of unstructured data spread across various tech stacks.


Structured, factual and data-driven. Ability to deep dive into data then elaborate clear and synthetic insights.


Proficient in RDBMS such as PostgreSQL or MySQL.


Ninja level in Excel.


Strong in Tableau or other data visualization tools.


Experienced with Zendesk or similar case management systems is a plus.


Meticulous attention to detail and double-checking as a second nature.


Sound knowledge in e-payments and fintech, and related fraud, desired but not absolutely required.


Good verbal and written communication in English and ideally one local SEA language.


Leadership experience or potential, experience managing a small team is a plus.


Knowledge of credit card scheme rules and banking processes is a plus.







Get to know the Role

:



Collaborate with product, engineers and partnerships to identify new opportunities to expand Grab’s universe of data by identifying and collecting adjacent data to enrich insights.


Design market intelligence metrics and performance measurement dashboards.



Manage end-to-end data projects; identify issues, gather information from various sources, analyse data, interpret patterns and trends with the purpose of generating insights about the market.


Build strong relationship with management and operational executives; translate data speak to human speak in order to effectively conceptualise analysis and proposing solutions to business stakeholders with the purpose of enhancing operational performance.

Skills
Grab
24Apr
Release Engineer, Mobile Platform
Grab   via Glassdoor

Job Description:





Get to know our Team:


Mobile Platform team is the team at Grab responsible to lay down and continuously improve the software foundations and infrastructure components that all Grab mobile apps are built upon. The team also focuses on driving and perfecting the company mobile apps release process and tools, with the ultimate objective to make    Read more

apps releases snappy, easy, and reliable.




Get to know the Role:


As a release engineer in Mobile Platform you will own the health and performance of our mobile apps and services continuous integration and delivery pipeline. You will be responsible to design and deploy the necessary CI/CD infrastructure and configuration, enable the target test coverage throughout the delivery pipeline, innovate on our software build system and facilitate the on-time execution of our mobile apps release trains, and incorporate and streamline process related to test, staging, early access and production builds and distribution mechanisms

You will work daily in a multidisciplinary team, always pushing the bar of technical and operational excellence, in an environment where continuous improvement, fail-fast, and data-driven decision-making are first class citizens.





The day-to-day activities:




Architect, maintain, and streamline the Grab automated build and release pipeline from code


compilation, automated testing, to deploy on multiple environments.


Maintaining source control branches and performing integrations with merge conflicts.


Collaborate across teams with the aim to facilitate and champion the quick resolution of problems found during the release train of our mobile apps.


Investigate tools and processes and integrate them so that they can improve the reliability,


stability and efficiency with which we release our apps and services.


Enable notifications and communications related to build generation and distribution, integration Communication tools into the build process.


Creating and maintaining metrics dashboards, reports and documentation of the build/release process.


Continuous improvement of Grab mobile apps Release Process.





The must haves:




Strong understanding of software development life cycle, continuous integration and delivery methodologies.


Native mobile apps development experience using Kotlin/Java or/and Swift/Objective-C.


Experience with build/continuous integration tools such as Jenkins and GitLab.


Experience with modern build systems such as Bazel, Buck, Gradle.


Broad experience designing, writing and maintaining automated test, from unit test to UI/Functional level. Experience with mobile testing frameworks will be a major plus.


Full proficiency with Git.


Strong communication, interpersonal and stakeholder management skills.


Experience of managing full lifecycle of App publishing ie Build, Test and release process of Android and iOS Mobile Apps. web applications is a plus.


Experience in managing App versions, Updates, Alpha, Beta and Prod using Play Store and App Store, Testflight etc. Experience in Publishing to other third party App stores is a plus (eg: Mi Store, Tencent, Baidu etc)


Experience setting up and enabling mobile apps release trains will be a major plus.

Skills