Jobs (Shared Services)

i-vic International
15Jan
Customer Service Executive (up to S$ 2.2k/month) Inbound Call Support
i-vic International

  Remuneration Package: Salary: up to S$ 2,200.00 per month (depending on experience)   Responsibilities: Answer inbound calls and provide information pertaining to queries, complaints & feedbacks Manage & resolve customer’s complaints & feedback Able to multi-task on tasks given by your Supervisor/Manager Able to liaise with Chinese-speaking customers   Requirements: Minimum O Level    Read more

Proficient in relevant computer applications Knowledge of Customer Service principles and practices Knowledge of Call Centre telephony and technology Relevant experience in Call Centre or Customer Service environment, at least 6 months experience Good data entry and typing skills Knowledge in administrative & clerical processes Able to liaise directly to Mandarin-speaking customers   Additional Information: 5.5 working days (Mon-Fri: 9am to 6pm; Sat: 9am to 1pm); 44 hours per week Contact Centre environment Working Location at Tampines Shuttle service provided on selected timing

Telistar Solutions Pte Ltd
03Jan
Level 2 POS Engineer
Telistar Solutions Pte Ltd

Job Description : The Level 2 POS Engineer performs deep analysis and troubleshooting of issues escalated by Level 1 POS engineer. Analyse logs provided to determine if issue warrants bug fix and perform simulation to confirm if the issue is reproducible. Escalate issue and findings to Level 3 with proper documentation for bug fixes. Also help to oversee complex rollouts or issues, and plan necessary assignments for Level 1    Read more

POS engineer. Maintain a close working relationship with QA, development team to ensure that the deliverables are up to expectation. May be required to act as Support Lead in maintaining close contacts and issue updates to the customers.   Responsibilities: Customer Relationship Management Issues reported by customers are attended to promptly Serves as a bridge in communicating customers’ concerns to the supervisor Coordination between hardware support team and/or senior support engineer Carries out installation tasks, staging tasks, standby duties and any other support related tasks as required Upkeeps records to ensure documentation are kept up-to-date in relation to customers’ operating environment Performs basic statistics analysis and reporting   Requirements : Formal Education & Certification Minimum a Diploma or ITE’s Certificate in Technology or service related domain.   Knowledge & Experience Five year experience in the technology support arena experience Point-of-Sales experience preferred Knowledge and understanding of retail practices Experience with SQL and familiarity with Linux platform Experience with Linux commands, setting and configuration changes   Personal Attributes Initiative to learn and excel in providing service delivery and support Demonstrate confidence, and willingness to help Customer oriented and pleasant and comfortable fronting customers Strong interpersonal, written, and oral communication skills. Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations. Strong analytical and logical problem solving skills Strong interpersonal communication and relational skills, good organizational and project management skills

Telistar Solutions Pte Ltd
03Jan
Level 2 POS Engineer
Telistar Solutions Pte Ltd

Job Description : The Level 2 POS Engineer performs deep analysis and troubleshooting of issues escalated by Level 1 POS engineer. Analyse logs provided to determine if issue warrants bug fix and perform simulation to confirm if the issue is reproducible. Escalate issue and findings to Level 3 with proper documentation for bug fixes. Also help to oversee complex rollouts or issues, and plan necessary assignments for Level 1    Read more

POS engineer. Maintain a close working relationship with QA, development team to ensure that the deliverables are up to expectation. May be required to act as Support Lead in maintaining close contacts and issue updates to the customers.   Responsibilities: Customer Relationship Management Issues reported by customers are attended to promptly Serves as a bridge in communicating customers’ concerns to the supervisor Coordination between hardware support team and/or senior support engineer Carries out installation tasks, staging tasks, standby duties and any other support related tasks as required Upkeeps records to ensure documentation are kept up-to-date in relation to customers’ operating environment Performs basic statistics analysis and reporting   Requirements : Formal Education & Certification Minimum a Diploma or ITE’s Certificate in Technology or service related domain.   Knowledge & Experience Five year experience in the technology support arena experience Point-of-Sales experience preferred Knowledge and understanding of retail practices Experience with SQL and familiarity with Linux platform Experience with Linux commands, setting and configuration changes   Personal Attributes Initiative to learn and excel in providing service delivery and support Demonstrate confidence, and willingness to help Customer oriented and pleasant and comfortable fronting customers Strong interpersonal, written, and oral communication skills. Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations. Strong analytical and logical problem solving skills Strong interpersonal communication and relational skills, good organizational and project management skills

i-vic International
21Dec
Project Manager cum CSE
i-vic International

Remuneration Package: Salary: up to S$2,500 per month (depending on experience)   Responsibilities: Coordinating internal resources for the flawless execution of ad hoc projects Ensuring that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation    Read more

Develop a detailed project plan to track progress Able to multi-task in answering inbound calls To manage and resolve customers’ complaints and feedback over the phone Project a positive and helpful attitude to external and internal customers Requirements: Proven working experience as a project administrator / manager with at least 12 months of work experience Strong working knowledge of Microsoft Office Efficient time management skills Strong analytical skills Minimum “O" Level Good interpersonal and communication skills Customer service orientated Able to liaise with Mandarin speaking customers Possess strong team dynamics and able to work in a multicultural environment and with people at all levels. Can work with minimum supervision Good data entry and typing skills Ability to be flexible and adaptable to change Additional Information: 5.5 working days (Mon-Fri: 9am to 6pm; Sat: 9am to 1pm); 44 hours per week Contact Centre environment Working Location at Tampines Shuttle service provided on selected timing   Only shortlisted candidates will be contacted.

i-vic International
21Dec
Project Manager cum CSE
i-vic International

Remuneration Package: Salary: up to S$2,500 per month (depending on experience) Responsibilities: Coordinating internal resources for the flawless execution of ad hoc projects Ensuring that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Able to multi-task in answering inbound calls    Read more

To manage and resolve customers’ complaints and feedback over the phone Project a positive and helpful attitude to external and internal customers Requirements: Proven working experience as a project administrator / manager with at least 12 months of work experience Strong working knowledge of Microsoft Office Efficient time management skills Strong analytical skills Minimum “O" Level Good interpersonal and communication skills Customer service orientated Able to liaise with Mandarin speaking customers Possess strong team dynamics and able to work in a multicultural environment and with people at all levels. Can work with minimum supervision Good data entry and typing skills Ability to be flexible and adaptable to change Additional Information: 5.5 working days (Mon-Fri: 9am to 6pm; Sat: 9am to 1pm); 44 hours per week Contact Centre environment Working Location at Tampines Shuttle service provided on selected timing Only shortlisted candidates will be contacted.

eFusion Solutions
19Dec
Sales Administrator
eFusion Solutions

Responsibilities: Assist the sales team in handling, coordinating and follow-up on all sales related administration duties Maintain and update in-house sales system Conduct call quality check    Read more

Assist with compilation of sales related reports Any other duties as assigned Requirements: At least O level Proficient in MS Office (Word & Excel) Matured, meticulous and responsible Able to work independently with minimal supervision Ability to handle multiple priorities simultaneously as well as function in a rapidly changing and evolving work environment.     Additional information: Working hours: Mondays to Fridays, office hours Location: Toa Payoh (Right next to Braddell MRT, Exit C)   Applicants who possess relevant experience are invited to submit your updated resume with current and expected salary via Apply Now.   We regret only shortlisted candidates will be notified.  

eFusion Solutions
19Dec
Sales Administrator
eFusion Solutions

Responsibilities: Assist the sales team in handling, coordinating and follow-up on all sales related administration duties Maintain and update in-house sales system Conduct call quality check Assist with compilation of sales related reports Any other duties as assigned Requirements: At least O level Proficient in MS Office (Word & Excel) Matured, meticulous and    Read more

responsible Able to work independently with minimal supervision Ability to handle multiple priorities simultaneously as well as function in a rapidly changing and evolving work environment. Additional information: Working hours: Mondays to Fridays, office hours Location: Toa Payoh (Right next to Braddell MRT, Exit C) Applicants who possess relevant experience are invited to submit your updated resume with current and expected salary via Apply Now. We regret only shortlisted candidates will be notified.