Jobs (Shared Services)
Roles & Responsibilities Assist in day to day HR and Admin operation Responsible for recruitment Assist in answering phone call and serve tea to guest when needed Ad-hoc duties as assigned Requirements Proficient in MS Office Application Must be able to communicate with Mandarin speaking business associates Working experience in a headhunter or job agencies is preferred Able to start work immediate or on short notice Read more
Responsibilities Assist in the updating, extracting and uploading of database for marketing purposes; Perform queries and list pulls for marketing campaigns; Perform data updates and extraction; Read more
Report on campaign performance, effectiveness, and growth; Produce quantitative reports/presentations and communicate on findings; Work with business and IT resources regarding database issues and technical questions; The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Requirements: Minimum 1-2 years of relevant database / reporting experience; Minimum Diploma in a relevant field; Highly proficient with Microsoft Excel (Eg. Pivot Tables, Formulaes, etc); Understanding of basic database structure; Able to work in a deadline driven environment with the ability to meet aggressive deadlines ; Observes attention-to-detail, meticulous and organized; and Fluent in both spoken and written English. We regret that only shortlisted candidates will be notified.
Responsibilities: Generate leads by cold calling, lead generation activities, networking, etc. Handle all inbound inquiries generated from Demand Creation activities such as advertising and web seminars Maintain and update account/lead database Build/Improve database through data profiling/data verification exercise Generate registrations for events Provide firsthand feedback and recommendations on our marketing Read more
efforts based on direct experiences with customers and potential clients Communicate and coordinate with the Sales and other internal departments for timely follow up of leads and opportunities Make appointments with key decision makers for sales reps who are out in the field Achieve monthly Key Performance Indicators (KPI) set Perform ad-hoc duties assigned by the Team Leader. Requirements: Minimum GCE ‘A’ Levels / Diploma and above, or equivalent Must be capable of relationship development, opportunity identification and pipeline tracking and building The ability to "solution sell" rather than sell a product Strong sales process, analytical orientation with attention to metrics Must be a team player; results oriented. Coordination with the outside sales team is critical to success Must be tenacious and success-oriented, a self-starter with high energy Strong telephone and web-based demonstration skills required Strong telephone presentation skills – ability to easily communicate with anyone over the phone Excellent verbal, written and interpersonal communication skills Ability to grasp technology solutions, to effectively market a variety of products and solutions We regret that only shortlisted candidates will be notified.
Roles and responsibilities: Coordinate operations between internal and external departments Ensure the timely submission of reports by the reporting team Analyse and monitor trends and reports Propose and implement action plans based on analysed trends Monitor problematic and escalated cases to ensure they are resolved in a timely manner Identify Read more
and alert relevant stakeholders of potential escalation of complaints Plan and implement training programmes, as well as review and update training curriculum where necessary Requirements: Candidate must possess at least a Diploma in any discipline Experience with Contact Centre operations is preferred Must be driven, analytical and detail-oriented Ability to work under pressure and with tight deadlines Excellent written and verbal communication skills Customer-focused, proactive and a team player