Jobs (Government)

Senior Consultant/Consultant, Cloud and Infrastructure Architect

Job Description - Senior Consultant/Consultant, Cloud and Infrastructure Architect (01URF)

Job Description

Senior Consultant/Consultant, Cloud and Infrastructure Architect

(Job Number: 01URF)

The Senior Consultant/Consultant for Cloud and Infrastructure Architecture is responsible for designing and implementing the    Read more

underlying on-premise cloud and hosting architecture as well as integration of IT infrastructure components to support the whole-of-government future computing requirements to meet business requirements and comply with IT governance framework. This requires envisioning the client’s services, insight into client’s business, leading architecture planning, technology roadmaps and coordinating technology consultants in the design and implementation of the solutions while planning for risk and growth. Candidates may be expected to take on operation support role after the completion of the project implementation.

What to Expect:

Architect complex cloud/hosting infrastructure solutions for the government.

Identify technology trends especially with major vendors that may support or impede the success of the business.

Evaluate and identify appropriate technology platforms for delivering the client’s services and work with the division’s technical team to produce integrated platforms and service designs.

Participate as a member of the division’s technical team in establishing governance and control to ensure that objectives are achieved, risks are managed appropriately and the organization’s resources are used responsibly, particularly in the areas of infrastructure services, network, server and application solutioning.

Participate in tendering and deployment of new or enhanced cloud/hosting infrastructure

Develop and execute of disaster recovery and business continuity plan.

Communicate the technology strategy and architecture to client’s management, staff, and stakeholders.

Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices. Publish technology papers, articles and blogs.

Participate in development of technology standards and best practices to help agencies in their deployment of applications

Engage stakeholders and present in forums on technical solutions and best practices.

Ensure client’s technical problems are resolved in a timely and cost-effective manner.

Manage system integration efforts to ensure that the entire system is built in an efficient and robust manner towards a high level of maintainability, reliability and availability.

Support systems to ensure high degree of usability that is balanced with stringent security requirements.

Operating and supporting the IT infrastructure and services implemented so as to meet prescribed service levels.

Develop and implement appropriate central ICT governance as well as performance management framework, to ensure continuous improvement.

Review and improve work processes based on best practices in industry, specific to service support operations for Government IT infrastructure.

Ensure that project implementation and operations are aligned to Government technology standards and policies.

How to Succeed:

Degree in Computer Science, Computer or Electronics Engineering or Information Technology or related disciplines

Minimum 10 to 15 years of relevant IT experience in deploying and managing complex IT infrastructure systems and services, preferably in a Singapore public sector organisation.

Minimum 5 years of relevant IT experience in working in a hosting or cloud environment.

Working experience in IT operations either in an external IT service provider organisation or internal IT department within an organisation is added advantages.

Have good and current working experience with technologies such as virtualization, cloud platforms such as Azure, AWS, Open Stack and others, networking, security, storage, hyperconverged platforms, and software defined network.

Working experience in IT operations either in an external IT service provider organisation or internal IT department within an organisation is added advantages.

Strong operational management skills with proven experience primarily in Service Support for Enterprise Identity Directory System, Microsoft Infrastructure.

Microsoft Active Directory

Microsoft Active Directory Federation Services (AD FS)

Information Rights Management Service (IRMS)

Microsoft technologies (DHCP, DNS and KMS).

Strong technical skills and knowledge in Directory Services & Microsoft infrastructure technologies which includes minimally the following:

Minimum 5 years of relevant IT experience in the design, implementing and deploying Microsoft directory and infrastructure technologies.

The candidate should have at least 3-5 years of experience with Microsoft Active Directory (2008, 2012 and 2016)

Practical experience implementing, troubleshooting and performance tuning for Active Directory, IRMS and Windows Server performance problems.

Exhibit deep technical with Microsoft infrastructure technologies (DHCP, DNS and KMS).

Strong technical skills with working knowledge and experience in ICT infrastructure architecture including server technologies, virtualisation, middleware, service-oriented architecture, database and storage technologies.

Recommended Qualifications:

ITIL V3 certified, minimally in ITIL V3 Foundation

Cloud Certified Administrator (any platform)

MCSA/MCSE for several key Microsoft products

VCP for Vmware

Citrix XenServer

Excellent written and verbal communication skills with demonstrated ability to influence and communicate effectively with non-technical audiences and senior management

Schedule - Full-time

Employee Status - Permanent

Senior Manager/ Manager, ICT and Smart Systems Portfolio Management

Job Description - Senior Manager/ Manager, ICT and Smart Systems Portfolio Management (01USX)

Job Description

Senior Manager/ Manager, ICT and Smart Systems Portfolio Management

(Job Number: 01USX)

What to Expect
   Read more

Plan, conduct and manage the annual data collection of whole-of-government ICT and Smart Systems (ICT&SS) rolling plans and spending

Engage agencies on the timeliness and accuracy of data collected

Perform data analysis and present the key trends and findings to stakeholders in GovTech, SNDGO, and MOF

Perform assessments for ICT&SS projects reviewed by the Public Sector Infocomm Review Committee (PSIRC), taking into consideration the business value, synergies with whole-of-government initiatives, costs reasonableness, and the robustness of technical architecture

Build collaborative engagements with agencies’ project teams, and assessors to ensure timely, effective and quality review of ICT&SS project proposals

Provide staffing support as the co-secretariat for PSIRC meetings, including tracking of follow-up actions and ICT&SS Key Performance Indicators (KPIs)

How to Succeed

Degree in ICT, Computer Science, Engineering, Business or related discipline

Relevant experience in ICT&SS project implementation, preferably in public sector ICT projects

Ability to take a broad and strategic perspective and able to drill down to understand specific project details and correlate with data

Good understanding of the government ICT policies and standards, enterprise architecture, technology stack, and whole-of-government ICT&SS initiatives

Proficient in the use of data analysis and visualisation tools (e.g. MS excel, Tableau)

Strong written and oral communication skills, with the ability to provide quality written assessment and present to senior management

Proactive, collaborative with good people skills

Schedule - Full-time

Employee Status - Permanent

UI/UX Designer, GDS

Job Description - UI/UX Designer, GDS (01UR3) Job Description UI/UX Designer, GDS (Job Number: 01UR3) Job Description – UI/UX Designer The    Read more

Government Digital Services (GDS) Team aims to spearhead the digital transformation of government. We are a team in GovTech that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools. If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated peers, we welcome you to join GDS. These are newly created positions with many opportunities for groundbreaking contributions. What does a UI/UX Designer do? As a user experience designer, your job is to make a concrete vision of what a good product looks like. This starts from understanding user’s needs and the problems they face, to creating intuitive user flows through your application, and finally to polishing the detailed aesthetics and understanding how they make users feel. On a day to day basis, this means: Talking with users to understand their problems Creating personas, user flows, sketches, and information architectures to guide design decisions Building mockups and prototypes to illustrate different design approaches Testing early designs with users and iterating on their feedback Defining overall aesthetics and visual styles for the product Creating detailed user interface specifications Guiding engineers in their implementation of your designs Additionally, more senior designers will be expected to: Establish common design standards for the team Run design critiques to share your expertise with other designers Help with recruiting Digital services are about improving the way people interact with their government. Getting the subtle details rights is the difference between an intuitive experience and a frustrating one. As we launch new products, your role will be to ensure that the future of public service is not just functional, but delightful to use. You will work on meaningful projects that solve problems pertinent to our society, from healthcare, to digital identity, to education. The public sector is full of opportunities where even the simplest software can have a big impact on people’s lives. Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government. What it is like working here Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily. Ownership - In addition to technical responsibilities, this means having opinions on what is being done, and having ideas on what should be done next to test those hypotheses out. Building something that you believe in is the best way to build something good. Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential. Who we are looking for We are looking for people who: Have a demonstrated ability to designing products and experiences - Prior work and personal projects count for much more than specific degrees. Have a great visual design sense and an eye for detail - You should have a portfolio that showcases your prior work and be able to explain your design decisions. Are passionate about user-centered design - We look for experience with user research processes and an understanding of mobile-first and responsive design. Are proficient with design tools - You need proficiency in Adobe Creative Suite or other prototyping software such as Sketch and Invision. Familiarity with HTML/CSS/JS and other web development technologies is a plus. Communicate well with both users and engineers - You need to be comfortable taking feedback from laymen to inform your designs and then explaining those designs in sufficient detail to engineers for implementation. Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction. Want to work for the public good - We are public servants, we serve the public. This sometimes means ignoring political pressures and misguided policies. We need people who will push back if something is not in the public interest. Overall, we look for people who have ability, initiative, good communication, and strong values. Schedule - Full-time Employee Status - Direct Contract

Senior Infrastructure Engineer/ Infrastructure Engineer, Enterprise Firewall

Job Description - Senior Infrastructure Engineer/ Infrastructure Engineer, Enterprise Firewall (01U17)

Job Description

Senior Infrastructure Engineer/ Infrastructure Engineer, Enterprise Firewall

(Job Number: 01U17)

The Senior Consultant/Consultant (Enterprise Firewall) is responsible for the Data Centre Network implementation and    Read more

integration of all network and security related components.

As the project transits into the operational phase, the successful candidate is expected to take on an operational role and provide level 2/3 technical support during office hours and on a rotational 24hrs x 7day standby.

In addition, the successful candidate is expected to manage the security policies and provide day-to-day administration of the Enterprise Firewalls.

What to Expect:

Provide technical leadership and manage multiple vendors in the overall project implementation.

Ensure the Data Centre Network is implemented according to the approved design and schedule.

Oversee and ensure all acceptance tests are conducted successfully and in accordance to the approved test plan.

Provide technical expertise and network support for the various application systems roll-out.

Overall responsible for all network related integration issues pertaining to the application systems, remote access and end-to-end connectivity of remote sites / locations.

Ensure all project documentation submitted are accurate and consistent to the approved design.

Provide day-to-day level 2/3 engineering support to the operations team after transition into the operational phase.

Responsible for problem management and leading all troubleshooting effort in resolving all complex issues.

Develop and implement appropriate policies and standard operating procedures aligned to all established Government policies and frameworks.

Implement and manage all security policies and provide day-to-day administration of the Enterprise Firewalls.

How to Succeed:

Degree in Computer Science, Computer or Electronics Engineering or related disciplines

Vendor-specific Firewall certification will have an added advantage.

Industry certification such Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) will have an added advantage

Minimum 6 years’ of relevant experience in implementing and managing, mission-critical Data Centre Networks (LAN and WAN) and next-generation Firewalls.

Strong fundamental knowledge in switching and routing.

Sound knowledge and hands-on experience in next-generation Firewalls.

Good knowledge and hands-on experience with network performance and monitoring tools.

Good knowledge and hands-on experience in managing structured cabling systems and standards for Data Centres.

Experience in unidirectional network appliances and /or malware filtering appliances would be advantageous.

Experience in Disaster Recovery planning.

Experience in project, contract and vendor management.

Pro-active, dynamic and with strong analytical / conceptual thinking.

Excellent written and verbal communication and ability to influence and communicate effectively with a non-technical audience and senior management.

Strong interpersonal skills and customer orientated.

Schedule - Full-time

Employee Status - Direct Contract

Consultant, Desktop and Workplace Infrastructure/Services

Job Description - Consultant, Desktop and Workplace Infrastructure/Services (01URH)

Job Description

Consultant, Desktop and Workplace Infrastructure/Services

(Job Number: 01URH)

What to Expect:

   Read more

Lead and contribute in the management, deployment, maintenance and enhancement of the Whole-of-Government (WOG) Desktop and Workplace Infrastructure/Services

Own the delivery of Desktop and Workplace Infrastructure Systems/Services by managing appointed service provider and working with internal technical architects / consultants / subject matter experts as well as agency stakeholder(s) and IT teams, ensuring the smooth running of the Desktop and Workplace Infrastructure/Services

Responsible for formulation of technical standards, road-map and policies for the use of WOG Desktop and workplace Infrastructure/Services

Work with the internal engineering and operations leads in the enhancement of existing Desktop and Workplace Infrastructure Systems/Services

Work with the business and service leads (a) in the formulation of (i) business and pricing models, (ii) usage/operation policies and (b) to communicate effectively to (i) stakeholder(s) to seek buy-ins and (ii) agencies and appointed service provider to seek clarity and understanding, in order to ensure sufficient take up of such services so as to achieve continuous business, operational and technical viability of the services

How to Succeed:

Degree or diploma in Computer Science, Computer or Electronics Engineering or Information Technology or related disciplines

Minimum 5 years (or 7 years for diploma holders) of relevant IT working experience in a large enterprise of at least 20,000 end-users, and supporting the infrastructure that deploy and manage the end-user computing devices

Knowledge and experience of end-user computing technologies, including PC trends, Cloud technologies, Virtual Desktop Infrastructure (VDI), Group Policy Object (GPO) formulation, service automation, software packaging tools such as Admin Studio, deployment and management tools such as Microsoft SCCM Current Branch, Microsoft Intunes as well as end-point protection and policy enforcement technologies such as Symantec Endpoint Protection

Pro-active, dynamic and with good analytical/conceptual thinking.

Knowledge of latest Windows 10 Operating System (OS) with experience in OS upgrades. Experienced in supporting Desktop and formulating Desktop Policies.

Able to provide directions for troubleshooting during incidents

Proven track record and experience in contract, vendor management, working with product principals and partners

Good written and verbal communication, with the ability to influence and communicate effectively with non-technical audience and senior management

Strong interpersonal skills, customer orientation, team interaction/effectiveness, and decision making skill

Candidates who possess industry certifications such as CITPM and/or CompTIA’s A+ will be preferred

Candidates who are familiar with Government ICT environment will be preferred

Schedule - Full-time

Employee Status - Permanent

Infrastructure Engineer, Microsoft 365/ Azure Services

Job Description - Infrastructure Engineer, Microsoft 365/ Azure Services (01UQS)

Job Description

Infrastructure Engineer, Microsoft 365/ Azure Services

(Job Number: 01UQS)

We are looking for technical consultant with broad and deep technical expertise across in Microsoft    Read more

365 including Office 365 and Azure Cloud Computing Services. One of the key result areas will be to tap on the technical skillset to design and implement Microsoft 365 and Microsoft Enterprise Mobility Suite.

What to Expect:

Possess Microsoft 365/Azure skillset in the areas of Design, Implementation and Operation

Provide subject matter expertise in the area of Azure SaaS services e.g. MS 365, MS Enterprise Mobility Suite, Azure AD, SharePoint Online, Teams, Exchange Online, inTunes, Azure Information Protection

Develop technical design and solutions by working with technical leads and architects.

Work with architects to rationalize the technical design and ensure the solution work well with the government infrastructure, policies, standards and security requirements

Translate solution design to technical specification for tender

Work with the vendors on the deployment of MS 365 according to the business requirement

Analyse, develop and communicate on-boarding process, technology improvement and feedback for MS 365 throughout the deployment and operation cycle

Coordinate with Product Principals and System Integrators on the evaluation of technology solutions and proof-of-concepts

How to Succeed:

Diploma/Degree in Computer Science, Engineering

Minimum 5 years of related working experience in managing large enterprise IT

Proven Experience in managing cloud services such as MS 365

Knowledge of Microsoft Windows servers, end points, SCCM, Exchange, SharePoint, Device Management, PowerShell Scripts

Demonstrate strong technical foundation and willingness to learn new technology and approaches

Good planning, organizational, analytical and problem solving skills

Good Written and communication skills with the ability to present well

Able to co-ordinate and collaborate with cross-functional team members

Schedule - Full-time

Employee Status - Direct Contract

Infrastructure Engineer, Government Cloud Service Management & Operations

Job Description - Infrastructure Engineer, Government Cloud Service Management & Operations (01UBH)

Job Description

Infrastructure Engineer, Government Cloud Service Management & Operations

(Job Number: 01UBH)

As part of the Government Cloud Division, you will be assisting in    Read more

the overall management of the operations of the Government Cloud.

What to Expect:

Manage the designated vendor(s) and IT contracts to ensure the designated vendor(s) meet contractual service levels of the services.

Manage the designated vendor(s) to ensure processes and controls are put in place to ensure effective management of the services beyond the Service Level Agreements.

Provide technical knowledge and perspective to provide support and management of the infrastructures for G-Cloud & Common Services.

Ensure proper reviews of technical solutions, enhancements, and support for annual audits and address customer technical queries.

To review and approve agency change requests.

Manage vendors in the resolution of major incidents & update stakeholders in a timely manner.

Act of Subject Matter Expert (SME) in areas of Network and Security operation for Cloud Operations

How to Succeed:

Candidate must possess at least a Bachelor’s degree in Electrical Engineering and/or Computer Engineering/Science or equivalent

Candidates should possess 5-8 years working experience in the infocomm industry with exposure to management, maintenance, support and operations of sizable IT systems or hosting environments.

Understand and preferably possess working experience in managing Cloud infrastructure.

Understand and have experience in WAN & LAN, Network based systems & security infrastructure.

Able to work independently and deliver results within specified deadlines.

Proactive self-starter with an analytical and creative mind

Demonstrated project management skills.

Results and customer oriented with multi-tasking capabilities.

Possess good written, verbal and presentation skills.

Team player and good interpersonal skills.

Ability to be work during and after-office hours if necessary.

Knowledge of ITIL would be advantageous.

Possess professional certifications (Network, Security, Virtualization) would be advantageous.

Schedule - Full-time

Employee Status - Direct Contract

Senior Infrastructure Engineer/Infrastructure Engineer, Government Private Cloud

Job Description - Senior Infrastructure Engineer/Infrastructure Engineer, Government Private Cloud (01U4N)

Job Description

Senior Infrastructure Engineer/Infrastructure Engineer, Government Private Cloud

(Job Number: 01U4N)

The Managed Hosting Infrastructure (MHI) Programme seeks to provide hosting environments to meet    Read more

Agencies’ hosting requirements. The hosting environments include providing data centre space for Agencies to co-locate their systems as well as to provide virtualized hosting infrastructure (VHI) for Agencies’ virtualized applications.

What to Expect:

Design and implementation

Review the Government Cloud architecture, infrastructure and service designs to ensure alignment to GovTech, Agency and policy requirements

Analyze, maintain and improve the Government Cloud Infrastructure roadmap and reference architecture

Review and ensure Contractor provide and update documentation and records in accordance with the requirements

Review test results and ensure Contractor resolve or remediate issues encountered during the testing

Coordinate and support acceptance testing and pilot testing activities

Transition Management

Develop general requirements, communication plan and project plan for the cloud migration project

Coordinate and support the migration and onboarding of Agencies to the Government Cloud

Develop communication plan to be used during the entire project

Develop risk analysis and mitigation plans

Track and manage issues encountered during migration and onboarding


Conduct reviews to improve the Cloud platform design, architecture and service delivery

Evaluate emerging technologies and trends, design and propose next generation of Cloud Infrastructures and services

Monitor, review and manage Contractor and service performance against service levels and acceptable quality levels

Review and manage changes to the Government Cloud Infrastructure and Service

Serve as escalation point for critical incidents and problems

How to Succeed:

Prior experience in managing projects involving building virtualized hosting infrastructure, cloud and/or data centre

Technical competence in cloud and data centre operations

Min. 3 years of relevant experience in cloud or virtualisation design, implementation and/or operations.

Professional certification in Cloud and Virtualisation

Independent, highly motivated with strong customer orientation

Excellent written and communication skills

Schedule - Full-time

Employee Status - Direct Contract

Energy Market Authority
Assistant Manager / Manager (IT Governance & Security) Corporate Services Group
Energy Market Authority

Develop, review and implement IT programmes, IT policies, standards and procedures relating to Quality Assurance and Security; Work with external IT auditors in planning and conducting IT audits, reviews, and security scans; Manage auditors and IT contracts by ensuring contractual obligations are met and projects are successfully delivered; Respond and investigate IT security threats and incidents and recommend appropriate course of actions; and Keep abreast of industry and Whole-Of-Government (WOG) IT practices    Read more

and technologies to improve IT governance and security posture. This is an individual contributor position. Requirements Tertiary qualifications in Computer Science, Information Technology or related degree Minimum 3 years of direct and relevant full-time working experience in IT Governance and/or IT Security including IT system reviews, information security governance and risk management Self-motivated, driven, a good team player and strong ability to multi-task Excellent verbal, written communication and interpersonal skills Active professional certifications in COBIT, IT Security or Information Security from ISACA, (ISC)2 or equivalent are preferred Prior experience or knowledge of Government and/or the Energy Market will be an advantage.

HR Project Manager (1-year Contract)

Job Description - HR Project Manager (1-year Contract) (01USK)

Job Description

HR Project Manager (1-year Contract)

(Job Number: 01USK)

What to Expect:

   Read more

Reporting to the head of People Operations & Systems, the HR Project Manager will review and reengineer GovTech’s HR processes to deliver robust, quality and efficient HR operations.

In consultation with the People Business Partners, the incumbent will put in place solutions to support HR data-driven decision-making and that can provide meaningful insights to support the business.

Designing of reports and dashboards for trend analyses. Other areas for productivity improvement include streamlining learning, recruitment and benefits operations.

The HR Project Manager will also review processes to deliver user-centric People Services for a great employee experience.

Work closely with the IT team to implement the necessary solutions in the related HR systems.

Change management with internal stakeholders for the adoption of the solutions.

How to Succeed:

Degree in Business or Human Resource

Minimum 5 years of HR generalist/HR operations experience

Previous experience in business process reengineering

Tech-savvy, with high proficiency in Microsoft Word and Excel. Experience with SAP HR is a plus

Meticulous, resourceful and organized

Excellent communication and interpersonal skills

Schedule - Full-time

Employee Status - Direct Contract