Jobs (Government)

GovTech
20Aug
Senior Manager, WOG (Whole-of-Government) ICT Infrastructure
GovTech

Job Description - Senior Manager, WOG (Whole-of-Government) ICT Infrastructure (01UL8)


Job Description





Senior Manager, WOG (Whole-of-Government) ICT Infrastructure


(Job Number: 01UL8)



Are you a change maker who likes creative thinking, embraces collaboration, and is highly motivated    Read more

and ready to be challenged?


Are you someone who can roll up your sleeves and rally different teams towards a common goal?


Do you believe the Government can better use technology to solve problems?


We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service. If you share our passion in shaping Singapore into a Smart Nation, we welcome you to join us!



About the role:


As part of the WOG ICT Infrastructure team, you will oversee complex, cross-functional projects. These projects span the entire Singapore Public Service and require managers to keep the big picture in focus. You will plan requirements with users and usher projects through their lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. You will work in a dynamic team overseeing projects to make the Government’s ICT systems and infrastructure more innovative, user-friendly, secure and resilient. You will also be part of the team that manages the Smart Nation Sensor Platform project, a core initiative to build next-generation enabling platforms and services to support Singapore’s Smart Nation vision.




What to expect:




Oversee major ICT infrastructure or IoT projects.


Work with other government agencies and industry to develop application use cases for the Smart Nation Sensor Platform.


Develop and execute strategy for improving public officer productivity through the use of digital technologies.




How to succeed:




At least 4 to 8 years of working experience in conceptualising, strategizing and implementing enterprise ICT or IoT projects


Familiarity with systems integration and architecture


Experience in public policy and governance


Experience in user engagement/business development


Strong communication and interpersonal skills to engage a wide spectrum of external and internal stakeholders; including multi-agency and inter-departmental teams


Analytical and creative, with an eye for detail



Pluses+



Experience in enterprise ICT infrastructure/data centres/private cloud technologies


Experience in IoT, sensor deployment, video analytics, or data exchange architectures



Successful candidate will be offered a 2-year contract in the first instance.



Schedule - Full-time


Employee Status - Permanent

GovTech
20Aug
IT Operations Support Engineer (Assurity Trusted Solutions)
GovTech

Job Description - IT Operations Support Engineer (Assurity Trusted Solutions) (01UTS)


Job Description





IT Operations Support Engineer (Assurity Trusted Solutions)


(Job Number: 01UTS)


The Operations Support Engineer is accountable for overseeing the day to day operations of    Read more

the Nation Authentication Infrastructure (NAF), OneKey Client Service Centre and Helpdesk to ensure optimal performance of service level agreements for Service Providers.


What to expect:



Develop, support and improve operational effectiveness and efficiency, improves service quality, resiliency, and security




Works with Business Development and external Service Providers to deliver NAF services




Oversees the NAF operations to meet Singapore regulatory, technical and operational requirements




Supervise the operations teams that is outsourced to the third parties vendors to meet and exceed contract SLA and to ensure that operation costs is within budget




Manage the operational cost and owns service providers incidents and queries





How to succeed:




Diploma holder with 4+ years’ experience in system administration and vendor management to support operations and infrastructure projects and enhancements initiatives


Good communication skills and analytical skills


Possess good technical skills in either Microsoft Windows Servers, network or information security





Schedule - Full-time


Employee Status - Direct Contract

GovTech
18Aug
Senior Consultant/ Consultant, Cloud and Infrastructure Architect
GovTech

Job Description - Senior Consultant/ Consultant, Cloud and Infrastructure Architect (01URF)


Job Description





Senior Consultant/ Consultant, Cloud and Infrastructure Architect


(Job Number: 01URF)



The Senior Consultant/Consultant for Cloud and Infrastructure Architecture is responsible for designing and    Read more

implementing the underlying on-premise cloud and hosting architecture as well as integration of IT infrastructure components to support the whole-of-government future computing requirements to meet business requirements and comply with IT governance framework. This requires envisioning the client’s services, insight into client’s business, leading architecture planning, technology roadmaps and coordinating technology consultants in the design and implementation of the solutions while planning for risk and growth. Candidates may be expected to take on operation support role after the completion of the project implementation.




What to Expect:






Architect complex cloud/hosting infrastructure solutions for the government.




Identify technology trends especially with major vendors that may support or impede the success of the business.




Evaluate and identify appropriate technology platforms for delivering the client’s services and work with the division’s technical team to produce integrated platforms and service designs.




Participate as a member of the division’s technical team in establishing governance and control to ensure that objectives are achieved, risks are managed appropriately and the organization’s resources are used responsibly, particularly in the areas of infrastructure services, network, server and application solutioning.




Participate in tendering and deployment of new or enhanced cloud/hosting infrastructure




Develop and execute of disaster recovery and business continuity plan.




Communicate the technology strategy and architecture to client’s management, staff, and stakeholders.




Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices. Publish technology papers, articles and blogs.




Participate in development of technology standards and best practices to help agencies in their deployment of applications




Engage stakeholders and present in forums on technical solutions and best practices.




Ensure client’s technical problems are resolved in a timely and cost-effective manner.




Manage system integration efforts to ensure that the entire system is built in an efficient and robust manner towards a high level of maintainability, reliability and availability.




Support systems to ensure high degree of usability that is balanced with stringent security requirements.




Operating and supporting the IT infrastructure and services implemented so as to meet prescribed service levels.




Develop and implement appropriate central ICT governance as well as performance management framework, to ensure continuous improvement.




Review and improve work processes based on best practices in industry, specific to service support operations for Government IT infrastructure.




Ensure that project implementation and operations are aligned to Government technology standards and policies.





How to Succeed:






Degree in Computer Science, Computer or Electronics Engineering or Information Technology or related disciplines




Minimum 10 to 15 years of relevant IT experience in deploying and managing complex IT infrastructure systems and services, preferably in a Singapore public sector organisation.




Minimum 5 years of relevant IT experience in working in a hosting or cloud environment.




Working experience in IT operations either in an external IT service provider organisation or internal IT department within an organisation is added advantages.




Have good and current working experience with technologies such as virtualization, cloud platforms such as Azure, AWS, Open Stack and others, networking, security, storage, hyperconverged platforms, and software defined network.




Working experience in IT operations either in an external IT service provider organisation or internal IT department within an organisation is added advantages.




Strong operational management skills with proven experience primarily in Service Support for Enterprise Identity Directory System, Microsoft Infrastructure.




Microsoft Active Directory




Microsoft Active Directory Federation Services (AD FS)




Information Rights Management Service (IRMS)




Microsoft technologies (DHCP, DNS and KMS).







Strong technical skills and knowledge in Directory Services & Microsoft infrastructure technologies which includes minimally the following:





Minimum 5 years of relevant IT experience in the design, implementing and deploying Microsoft directory and infrastructure technologies.




The candidate should have at least 3-5 years of experience with Microsoft Active Directory (2008, 2012 and 2016)




Practical experience implementing, troubleshooting and performance tuning for Active Directory, IRMS and Windows Server performance problems.




Exhibit deep technical with Microsoft infrastructure technologies (DHCP, DNS and KMS).






Strong technical skills with working knowledge and experience in ICT infrastructure architecture including server technologies, virtualisation, middleware, service-oriented architecture, database and storage technologies.





Recommended Qualifications:





ITIL V3 certified, minimally in ITIL V3 Foundation




Cloud Certified Administrator (any platform)




MCSA/MCSE for several key Microsoft products




VCP for Vmware




Citrix XenServer






Excellent written and verbal communication skills with demonstrated ability to influence and communicate effectively with non-technical audiences and senior management






Schedule - Full-time


Employee Status - Permanent

GovTech
17Aug
System Engineer (ATS)
GovTech

Job Description - System Engineer (ATS) (01UMJ)


Job Description





System Engineer (ATS)


(Job Number: 01UMJ)



The System Engineer for our Government Infrastructure Group is responsible for designing, implementing and supporting systems for the Whole-of-Government level. You    Read more

will perform a wide variety of installation, configuration and upgrading of workstations, servers and related hardware and software. You will be part of a talented team of engineers that demonstrates superb technical competency, delivering mission critical infrastructure and ensuring highest levels of availability, performance and security. This requires close collaboration with cross-functional team members.



What to Expect:





Manage, configure and maintain all installed systems and infrastructure


Proactively ensure the highest levels of systems and infrastructure availability


Install, configure, test and maintain OS, software applications and system management tools


Supervising the administration of systems and servers related network to ensure availability of services


Provide L2 and L3 support


Any other duties as assigned by management




How to Succeed:




Diploma/Degree in Computer Science, Engineering or any related field


Proven working experience in installing, configuring and troubleshooting Windows based environment


Knowledge of Windows Server, workstations, MS Exchange, SCCM, VMware, monitoring tools and other software applications


Good written and communication skills with the ability to present well


Good planning, organizational, analytical and problem-solving skills


Excellent customer service mind-set





Schedule - Full-time


Employee Status - Permanent

GovTech
17Aug
Personal Assistant/ Secretary
GovTech

Job Description - Personal Assistant/ Secretary (01UUT)


Job Description





Personal Assistant/ Secretary


(Job Number: 01UUT)




What to Expect:




To provide secretarial    Read more

support including scheduling calendar of meetings and appointments, compilation of reports, enquiring administrative requests are fulfilled on time within the policies and guidelines of GovTech.


To manage meeting schedules and coordinate with other secretaries to ensure meetings are optimally organised.


To perform simple financial management for the group and assist with purchase related processes


Providing support in managing budget and expenditure for the group, and assisting in preparing and collating budgets in new financial year.




How to Succeed:




At least diploma holders with minimum 3-4 years Secretarial experience


Prior experience as personal secretary to corporate executives


Proficient with Microsoft Office programmes including MS Excel, Power point & MS Words.


Orientation to details


Possess initiative and is a good team-player


Good interpersonal and communications skills


Resourceful and able to work independently


Pleasant personality


Well organized


Good in planning and scheduling


Efficient and timely





Schedule - Full-time


Employee Status - Permanent

GovTech
17Aug
Consultant, Log Management and Infrastructure Monitoring
GovTech

Job Description - Consultant, Log Management and Infrastructure Monitoring (01U68)


Job Description





Consultant, Log Management and Infrastructure Monitoring


(Job Number: 01U68)


Assurity Trusted Solutions Pte Ltd ("Assurity") is a wholly-owned subsidiary of the Government Technology Agency (GovTech*).    Read more

It was incorporated to operate the National Authentication Framework (NAF).



What to expect:



Manage, operate and support Log Management System (LMS) and Infrastructure Monitoring System (IMS)


Manage LMS to ensure the integrity of logs and assist in log extraction for investigation


Manage and create custom parses to ensure infrastructure logs are collected and maintained


Manage and tune IMS to ensure entire infrastructure system health, performance and capacity is monitored


Generate reports from LMS and IMS


Provide operational support and analysis for IMS trigger alerts



How to succeed:



Degree or equivalent with 3 years’ work experience in the administration of LMS and/or IMS in a large enterprise environment comprising of more than 500+ end devices


Management and administration of server infrastructure and appliances


Microsoft desktops and servers’ OS, Linux OS and scripting


Strong interpersonal communication skills, both verbal and written


A team player, and can also work on own initiative





Schedule - Full-time


Employee Status - Permanent

ST Electronics (e-Services) Pte Ltd
17Aug
Assistant Executive (Grant Administration)
ST Electronics (e-Services) Pte Ltd

Job Summary: Responsible for the Processing and Maintenance of Claims Applications and Records including Disbursements, Exception Handling and Refunds. Responsibilities: Process claims applications, checks for disbursements, exception handling and refunds Maintain SOP and claims application documentation Attend to escalated enquiries on claims Coordinate meetings within the division, and with external parties Collate data/ information/ statistics for regular report Provide general administrative support Any other additional duties as assigned. Requirements: Diploma in any discipline Up to 3 years of relevant work    Read more

experience in processing claims applications, disbursements and refunds Knowledge of Claims and Applications process and requirements Knowledge of local Grants and Funding process and requirements Good interpersonal and communication skills (oral and written) Able to work independently as well as in a team Ability to work under pressure to meet deadlines

Monetary Authority of Singapore
17Aug
Events Officer (Logistics, Administration & Event Management Division) (6-month contract)
Monetary Authority of Singapore

You will be part of a team responsible for the administrative and logistical arrangements for events hosted by MAS events. You will be required to: Support and execute regional and international meetings, and meals arrangements with a primary focus on the logistics and administrative duties required Schedule and arrange meetings and discussions. Coordinate with internal and external stakeholders to process claims and handle administrative requests etc. Besides event support, your duties will    Read more

include managing gallery operations and involving in the enhancement project of the MAS Gallery. Your duties may include administration works such as managing of hot beverage machines and e-greeting cards etc. JOB REQUIREMENTS Preferably with 2 years of working experience in events management. Keen interest in event management; is organised, meticulous and resourceful. Possesses drive and is comfortable working in a dynamic environment Able to work independently as well as in a team. Prepared to work after hours and on weekends when necessary Good oral and written communication skills Good interpersonal skills. Proficient in Microsoft Office applications, eg. Word, Excel and PowerPoint.

GovTech
16Aug
Senior Infrastructure Engineer/ Infrastructure Engineer, Application Infrastructure Services
GovTech

Job Description - Senior Infrastructure Engineer/ Infrastructure Engineer, Application Infrastructure Services (01U1I)


Job Description





Senior Infrastructure Engineer/ Infrastructure Engineer, Application Infrastructure Services


(Job Number: 01U1I)



What to Expect:





   Read more

Responsible for the overall technical design of a system/project pertaining to the infrastructure elements, integration, network connectivity and hosting.


Ensure design gels and aligns to Application Architecture, Enterprise Architecture and Security Architecture.


To apply in-depth knowledge and skillset in the technical domains like Middleware, Data Center, Network and Platforms, as well as methodologies, policies and processes relating to the end-to-end implementation of an ICT System


Work with all other Architects/Developers to balance and rationalise the technical design to ensure the building of a robust, scalable and efficient ICT system


Work closely with the Solutions Architect to produce a technical specification for infrastructure, systems integration and hosting requirements.


Provide inputs to the planning of project schedule and milestones relating to all phases of projects relating to the hosting infrastructure setup, integration, UAT and commissioning.


Ensure infrastructure specifications and designs are complete and comprehensive in meeting functional requirements and business needs


Provide technical architectural support to the Project and ensure project architecture is aligned with Whole-of-Government architecture, policies, standards and framework


Review proposed hardware and software by vendor for completeness and optimisation and manage the procurement and delivery of the proposed components. Ensure accountability of technical component provided by vendor Ensure physical setup and installations adhere to requirement and standards.


Manage infrastructure documentation deliverables. Ensure documentation is comprehensive and complete.


Leading infrastructure meeting with appointed vendor for any technical discussion and issue.




How to Succeed:





A Bachelor's degree in Computer Science or related technical discipline with 5 or more years of progressive experience in solutioning, architecture and design.


Proficiency in multi-tiered architecture, design and implementation.


Strong working knowledge and ability to apply architecture concepts, frameworks and methodologies to projects.


Good consultating skills with the ability to convey technical ideas to both technical and non-technical audiences and contribute within a team environment.


Experience with web and server technologies including virtualisation, web services, EAI, with knowledge of J2EE and SOA concept


Client/server and distributed computing knowledge with Java RMI, messaging, SOAP, .NET, AD


Strong knowledge of servers and storage technologies includes different OSes, software and hardware solutions (like EMC, Cisco, HDS)


Experienced in business and technical analysis, architecture design, project management.


Must be able to communicate IT architecture methods, concepts, standards and policies.


Experienced in developing and implementing technical and integration architectures






Schedule - Full-time


Employee Status - Direct Contract

GovTech
16Aug
Security Threat Analysis, Fraud and Security Monitoring Specialist
GovTech

Job Description - Security Threat Analysis, Fraud and Security Monitoring Specialist (01UVV)


Job Description





Security Threat Analysis, Fraud and Security Monitoring Specialist


(Job Number: 01UVV)


Govtech CyberSecurity Group (CSG) is seeking to recruit experienced IT Security professional    Read more

to be a member in security analysis and monitoring team in order to meet Government’s infocomm security objectives, strengthen national resilience and also position Singapore as a secure and trusted hub for economic competitiveness.


What to expect:


Strategic conceptualisation of forward looking programme/projects in the area of security monitoring, threat detection, security analytics and fraud analysis


Involve in the provision of develop/amend and agree project specific security specifications, oversee any outsourced security vendors and exercise oversight on the security robustness of the project


Involve in the identification of security threats and perform analysis on these threats to derive actionable operational intelligence; where required develop till the operationalization of threat hunting model and activities


Manage stakeholder relationships to ensure that service delivery’s expectations are met


To ensure security projects and/or assignments are in compliance with policies and security best practises and open audit items are closed


To identify, qualify, quantify and agree proposed mitigation plans against any identified risks and that those risks have been captured with mitigation plans


To act as a single source of advice and support on all aspects of security, to the successful implementation of the project


Maintain security and risk governance through risk governance review meetings directly with the project


Act as a point of security escalation


Provide leadership guidance (for Senior position only)


How to succeed:


Degree in Infocomm Security, Computer Science, Computer/Electronics Engineering or Information Technology with at least 5 years’ of IT experience in security roles with in depth hands on knowledge of security practise


At least 2 years’ hands-on experience of in one or more of the following security areas: network design, applications development, Internet of Things, wireless communications, cryptography, hardware design protection, etc


Knowledge and experience of ITIL/ITSEC/IS0 27001/2 policies /standards


Knowledge and experience of operational security management techniques, designs and architecture


Knowledge and experience of risk evaluation techniques and methodologies, data analysis, big data platform and system


Ability to work at senior board level, and other senior stakeholders


Singapore Citizen only


Pluses+:


Possess PMP, CITPM, CISSP and/or CISA certifications, preferred but not essential


Knowledge of Government Instruction Manual, preferred but not essential


Senior position may be considered for candidate with demonstration of leadership qualities or/and more related experience





Schedule - Full-time


Employee Status - Permanent