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Jobs that require computer literacy skill

Singtel
22Mar
Customer Care Officer
Singtel   via Singtel



Objective: Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to    Read more

customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Job Requirements

At least 5 GCE ‘O’ Level credits (including English) or SPM P3 and above (including English)

At least 2 years in customer service/ 1 year call center experience

Computer literacy (E-mail & MS applications)

Will be an advantage for candidate with knowledge in the following area: Mobile Technology: Blackberry, iPhone and other Smart phones (Android, Windows 7 & Symbian) Multi-media Technology: ADSL, Wifi and Fiber Broadband

Strong team player

Self-driven individual with a positive attitude

Customer-oriented with good interpersonal and communication skills (oral and written)

Pleasant disposition and personality

Highly adaptable to a fast-paced and dynamic environment

Problem analysis and problem-solving skills

Willing to work rotating shifts, if applicable

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Skills
Singtel
22Mar
Customer Care Officer
Singtel   via Singtel



Objective: Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to    Read more

customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Job Requirements

At least 5 GCE ‘O’ Level credits (including English) or SPM P3 and above (including English)

At least 2 years in customer service/ 1 year call center experience

Computer literacy (E-mail & MS applications)

Will be an advantage for candidate with knowledge in the following area: Mobile Technology: Blackberry, iPhone and other Smart phones (Android, Windows 7 & Symbian) Multi-media Technology: ADSL, Wifi and Fiber Broadband

Strong team player

Self-driven individual with a positive attitude

Customer-oriented with good interpersonal and communication skills (oral and written)

Pleasant disposition and personality

Highly adaptable to a fast-paced and dynamic environment

Problem analysis and problem-solving skills

Willing to work rotating shifts, if applicable

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Skills
Element AI
22Mar
Assistant Life Support Coordinator
Element AI   via Element AI



Job Description

The incumbent shall be responsible to: • Oversee the executing of all life support programmes, clinical code blue and early warning protocols trainings• Manage fiscal aspects and coordinate manpower in the respective training programmes• Plan, coordinate and conduct training programmes according to Singapore Resuscitation and First Aid Council (SRFAC) guidelines• Implement initiatives and process improvements to enhance service delivery• Maintain life support statistics database for reporting to    Read more

stakeholders• Undertake other tasks related to life support training administration as assigned


Job Requirements

• Recognised Bachelor’s degree in a relevant field, preferably with nursing or allied health experience/background• A healthcare instructor with at least 3 to 4 years’ experience in a large acute hospital, of which includes at least 2 years of life support teaching experience• Possess a valid BCLS instructor certificate• Possess a caring attitude and compassion in people development• A team player with good interpersonal and communication skills• Computer literacy skills - MS Word, and PowerPoint

Skills
Paradise Group Holdings Pte Ltd
22Mar
Maintenance Technician
Paradise Group Holdings Pte Ltd   via JobsCentral



Responsibilities

To ensure all outlet’s and HQ’s equipment and facilities are in working condition

Able to carry out minor repair works such as changing of light bulbs, changing switches, etc.

Responding to breakdowns

Ordering parts and equipment to carry out necessary repairs and maintenance

Co-ordinating and/or supervising repairs and maintenance works done by third party

Planning and undertaking scheduled maintenance

Managing repairs and maintenance budgets

Recording daily/monthly maintenance activities    Read more



Obtaining quotations and issuing purchase requests/orders to suppliers

Requirements

Entry level candidates are welcome

Candidates needs to know and and be well versed with Kitchen equipment of a Chinese restaurants an added advantage

Basic computer literacy

Candidates with relevant experience could be considered for a Supervisor role.

Salary commensurate with experience and position level. We regret only shortlisted candidates will be notified.

Skills
Jurong Health Services
22Mar
Patient Service Associate, Jurong Community Hospital
Jurong Health Services   via Jurong Health Services



Job Description

The incumbent will be the ambassador of the organisation for providing excellent patient service to our customers and shall be responsible to:

Perform collection of payment for discharging patients

Conduct financial counselling for inpatient stay/charges

Perform discharging procedures for patients

Filing of patient records

Obtain appointment for Inpatient patients

Replenishing inventory when stock is low

Additional responsibilities as assigned by supervisors


Job Requirements

Minimum GCE N Levels with 1 year of working experience in customer service

Computer    Read more

literacy in internet, email and Microsoft Office (Word and Excel)

Excellent interpersonal and communication skills, able to work with all levels of staff

Strong passion to serve the patients

Willing to work alternate Saturdays

Previous experience in healthcare setting is an advantage

Skills
Singtel
22Mar
Customer Care Officer
Singtel   via Singtel



Objective: Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to    Read more

customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Job Requirements

At least 5 GCE ‘O’ Level credits (including English) or SPM P3 and above (including English)

At least 2 years in customer service/ 1 year call center experience

Computer literacy (E-mail & MS applications)

Will be an advantage for candidate with knowledge in the following area: Mobile Technology: Blackberry, iPhone and other Smart phones (Android, Windows 7 & Symbian) Multi-media Technology: ADSL, Wifi and Fiber Broadband

Strong team player

Self-driven individual with a positive attitude

Customer-oriented with good interpersonal and communication skills (oral and written)

Pleasant disposition and personality

Highly adaptable to a fast-paced and dynamic environment

Problem analysis and problem-solving skills

Willing to work rotating shifts, if applicable

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Skills
Singtel
22Mar
Customer Care Officer
Singtel   via Singtel



Objective: Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to    Read more

customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Job Requirements

At least 5 GCE ‘O’ Level credits (including English) or SPM P3 and above (including English)

At least 2 years in customer service/ 1 year call center experience

Computer literacy (E-mail & MS applications)

Will be an advantage for candidate with knowledge in the following area: Mobile Technology: Blackberry, iPhone and other Smart phones (Android, Windows 7 & Symbian) Multi-media Technology: ADSL, Wifi and Fiber Broadband

Strong team player

Self-driven individual with a positive attitude

Customer-oriented with good interpersonal and communication skills (oral and written)

Pleasant disposition and personality

Highly adaptable to a fast-paced and dynamic environment

Problem analysis and problem-solving skills

Willing to work rotating shifts, if applicable

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Skills
Singtel
22Mar
Customer Care Officer
Singtel   via Singtel



Objective: Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to    Read more

customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Job Requirements

At least 5 GCE ‘O’ Level credits (including English) or SPM P3 and above (including English)

At least 2 years in customer service/ 1 year call center experience

Computer literacy (E-mail & MS applications)

Will be an advantage for candidate with knowledge in the following area: Mobile Technology: Blackberry, iPhone and other Smart phones (Android, Windows 7 & Symbian) Multi-media Technology: ADSL, Wifi and Fiber Broadband

Strong team player

Self-driven individual with a positive attitude

Customer-oriented with good interpersonal and communication skills (oral and written)

Pleasant disposition and personality

Highly adaptable to a fast-paced and dynamic environment

Problem analysis and problem-solving skills

Willing to work rotating shifts, if applicable

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Skills
Snaphunt Pte Ltd
22Mar
Assistant Manager, Hr Planning
Snaphunt Pte Ltd   via JobsCentral



Join a market leader within Media & Entertainment.

Strong opportunities to progress your career.

The Employer

Our client is Asia’s leading media organisation, engaging minds and enriching lives across multiple languages and platforms.The company's core business is publishing of newspapers, magazines and books in both print and digital editions. It also owns other digital products, online classifieds, radio stations and outdoor media.

The Job

You will be involved in    Read more

reward management, as well as formulating, reviewing and developing HR policies across all levels. Your portfolio also includes the development and review of compensation policies for the Company, including administering salary surveys and evaluating new market practices and new remuneration tools. You will need to keep abreast of the market and work with industry experts to obtain information on market trends and practices. You will also play a key role in industrial relations, including involvement in the collective bargaining process with the unions.

The Profile

You are degree holder who has 1 to 3 years of HR experience

Candidates with at least 1 year experience in compensation and benefits work would have an advantage

Strong in analytical skills and numerical reasoning

A high degree of computer literacy

Excellent interpersonal and communication skills

Apply for this role using the following link: https://snaphunt.com/jobs/84250455

Skills
PARKROYAL PICKERING HOTEL PTE. LTD.
21Mar
Hotel Ambassador (Guest Services)
PARKROYAL PICKERING HOTEL PTE. LTD.   via JobsCentral



Roles & Responsibilities

To ensure the smooth and efficient running of the Reception within the Rooms Division.

To assist and support both hotel and city guests

Requirements

6-9 Months experience in a guest or customer-facing role in the service industry.

GCE ‘N’ Levels or fresh graduates in Hospitality/ Tourism Management

Intermediate computer literacy and knowledge of Microsoft Office applications.

Excellent communication and interpersonal skills (spoken, written and electronic)

Demonstrate independence,    Read more

responsibility and accountability

Team player

Outgoing personality

Able to multi-task

Able to think and solve guest issues on their feet

Able to work independently

Able to work rotating shifts including public holidays and weekends

Skills