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Jobs that require conflict management skill

Far East Organization
19Jan
HR Business Partner
Far East Organization   via Tech In Asia

Responsibilities: Provide full spectrum of HR function including but not limited to implementation of HR policies, talent attraction and retention programmes, compensation and benefits, performance management and employee engagement Establish and maintain relationships with hiring managers to stay abreast of current and future hiring and business needs Collaborate with HR Specialist and Shared Services teams to ensure consistent and integrated HR support to the business Contribute    Read more

to the business strategy by partnering with the business leaders to identify, prioritize, and build organizational capabilities, behaviours, structures, and processes Support line managers in forecasting and planning their talent pipeline requirements in line with the function/business strategy Partner the business leader to provide employees with training and development opportunities and coaching them to ensure they meet current and future performance standards Review and benchmark the internal and external environment to improve the HR policies and initiatives Identify and drive the communication and sharing of best practices across functions to facilitate continuous improvement Manage specific projects as determined in the annual HR operational plan and participate in functional and cross-functional initiatives Requirements: Degree in HR Management, Business Administration or related discipline with 8 to 10 years of HR experience of which 5 years is in business partnering Familiar with current and emerging HR programmes and practices Strong in negotiation, conflict management skills, workforce analytics and manpower planning Excellent communication, interpersonal and presentation skills Ability to multitask effectively and perform under pressure and tight deadlines Significant knowledge of HR policies and processes Strong business acumen and knowledge of HR legislations Proficient in Microsoft Office particularly Excel

Skills
THOUGHTWORKS PTE. LTD.
18Jan
Senior Business Analyst
THOUGHTWORKS PTE. LTD.   via JobsCentral



Roles & ResponsibilitiesThoughtWorks is synonymous with innovation. We’re a diverse community of bright and passionate individuals striving to have a positive impact on the world. We’re dedicated to the art of software delivery, by keeping it lightweight, Agile and open-source. Our clients are organisations with ambitious missions, where we deliver complex enterprise systems.As a Business Analyst, you'll be instrumental in the analysis, design and building of critical and    Read more

complex custom-designed, business applications that use a wide range of the latest technologies. You'll be responsible for orchestrating collaboration between product owners, business sponsors, subject matter experts and development teams by removing roadblocks and fostering communication. We're seeking talented & passionate people with a creative approach to problem-solving. If you have experience in a similar role then we'd love to hear from you!

RequirementsAs a Senior Business Analyst at ThoughtWorks, here's what you'll bring:

3+ years of experience of working successfully with development teams to deliver bespoke software

Strong facilitation skills and experience of leading workshops

Experience prioritising competing demands from stakeholders with ability to get buy-in and resolve conflicts

Some experience with Agile, Lean, and Continuous Delivery best practices

Experience with modelling business processes utilising a variety of tools and techniques

A genuine passion for quality software; and the know-how to get from sketch to codeAs a Business Analyst at ThoughtWorks, you'll get to:

Build bespoke software using the latest technologies and tools

Facilitate in organisational transformation solutioning and execution

Mentor and evangelise Agile, Lean, and Continuous Development analysis best practices

Think through hard problems in a consultancy environment, and work with amazing people to make the solutions a reality

Work in a dynamic, collaborative, non-hierarchical environment where talent is valued over job title or years of experienceWe work almost exclusively on customer site providing a mix of delivery and consulting services, so you'll be flexible about project location, and willing to travel as part of your role. We do our best to make life here as easy as possible and to take people's personal situations into account.

At ThoughtWorks we promote diversity in all its forms and reject discrimination and inequality. We proudly, passionately and actively strive to make both ThoughtWorks and our industry more reflective and inclusive of the society that we serve.

If you are interested in finding out more, please apply - our recruiters will be in touch.

Skills
THOUGHTWORKS PTE. LTD.
18Jan
Lead Business Analyst
THOUGHTWORKS PTE. LTD.   via JobsCentral



Roles & ResponsibilitiesThoughtWorks is synonymous with innovation. We’re a diverse community of bright and passionate individuals striving to have a positive impact on the world. We’re dedicated to the art of software delivery, by keeping it lightweight, Agile and open-source. Our clients are organisations with ambitious missions, where we deliver complex enterprise systems.

As a Business Analyst, you'll be instrumental in the analysis, design and building of critical and    Read more

complex custom-designed, business applications that use a wide range of the latest technologies. You'll be responsible for orchestrating collaboration between product owners, business sponsors, subject matter experts and development teams by removing roadblocks and fostering communication. We're seeking talented & passionate people with a creative approach to problem-solving. If you have experience in a similar role then we'd love to hear from you!

Requirements

As a Lead Business Analyst at ThoughtWorks, here's what you'll bring:

7+ years of experience of working successfully with development teams to deliver bespoke software

Strong facilitation skills and experience of leading workshops

Experience prioritising competing demands from stakeholders with ability to get buy-in and resolve conflicts

Some experience with Agile, Lean, and Continuous Delivery best practices

Experience with modelling business processes utilising a variety of tools and techniques

A genuine passion for quality software; and the know-how to get from sketch to code

As a Business Analyst at ThoughtWorks, you'll get to:

Build bespoke software using the latest technologies and tools

Facilitate in organisational transformation solutioning and execution

Mentor and evangelise Agile, Lean, and Continuous Development analysis best practices

Think through hard problems in a consultancy environment, and work with amazing people to make the solutions a reality

Work in a dynamic, collaborative, non-hierarchical environment where talent is valued over job title or years of experience

We work almost exclusively on customer site providing a mix of delivery and consulting services, so you'll be flexible about project location, and willing to travel as part of your role. We do our best to make life here as easy as possible and to take people's personal situations into account.

At ThoughtWorks we promote diversity in all its forms and reject discrimination and inequality. We proudly, passionately and actively strive to make both ThoughtWorks and our industry more reflective and inclusive of the society that we serve.

If you are interested in finding out more, please apply - our recruiters will be in touch.

Skills
Allianz Global Corporate & Specialty SE Singapore Branch
18Jan
Hr Executive(1 Year Contract)
Allianz Global Corporate & Specialty SE Singapore Branch   via JobsCentral



Roles & Responsibilities

Job Purpose/Role:

The role will support the AGCS Asia Pacific HR team in the delivery of HR activities within Singapore and as required across the region.

Key Responsibilities:

Business Consultation Act as the main point of contact between Allianz appointed external HR Shared Services team and the business to address any queries or needs that arises.

Advisory to external HR Shared Services on local HR policies and processes while ensuring    Read more

that this is aligned with the global processes.

Liaise with local HR Shared Services on payroll, benefits and work permit applications matters

Talent Acquisition: Assist in recruitment activities by collaborating with the business to understand hiring needs, handle job postings on Allianz Careers page, LinkedIn and local Jobsbank and perform CV screenings Guide hiring managers to complete the necessary documents required before recruitment commence

Where required, support on telephonic interviews to shortlist candidates

Projects & Initiatives Support implementation of regional as well as global projects and initiatives, as necessary (e.g. CSR and wellbeing initiatives and EVP rollout)

Champion business change and continuous improvement by proactively engaging with business managers Support on HR communications (e.g. email blasts on project rollouts, quarterly HR newsletters)

Operational Effectiveness: Ensure all HRIS systems are up-to-date

Maintain relevant documentation (e.g. local onboarding materials, forms, employment supporting documents) and assure the completeness/accuracy of all data.

Ensure all data entry is completed on time and according to standards/guidelines

Generate reports or provide data as required for external audits, internal business needs or as required by HR Ensure that employee personnel files are well maintained

Requirements

Type of Experience:

Experience in HR, preferably in a global organization

Education / Certification:

Bachelor in related field preferred Technical Skills

Knowledge of local/regional employment law Technical expertise in at least 1 HR topic (e.g., compensation, talent management, recruiting)

General Skills

Customer and relationship management:

Ability to maintain and build relationships with customers

Negotiation and conflict management:

Ability to negotiate, often in difficult situations, and steer discussions to a desired end

Communication & presentation

Ability to express ideas and messages clearly, both written and verbally

Analytical skills

Ability to analyze data from multiple sources

Languages English - Fluent

Skills
SWISS RE ASIA PTE. LTD.
18Jan
Coe Expert
SWISS RE ASIA PTE. LTD.   via JobsCentral



Roles & Responsibilities

Swiss Re Corporate Solutions Asia Pacific (CorSo APAC) is looking for a Centre of Excellence (CoE) Senior Expert who supports cross-functional end-to-end projects that deal with operational efficiency, process improvement and gains and provides insights through reporting and analytics.

The focus of this role is to drive operational excellence by identifying, structuring, supporting and leading initiatives supported by strong data analysis and analytical insights. Topics range across    Read more

resolving operational issues, providing insights through reports and data analysis, gather ideas and business needs for system improvements, define business requirements to project manage operational initiatives, like productivity improvement and simplification. The role will play a crucial part in ensuring that Operations enables the growth in APAC in a smart and sustainable way. In addition, the CoE Expert will be required to build strong relationships within the broader CorSo community and will need to have a strong relevant insurance content knowledge as well as a sound understanding of the end-to-end impact of operations on the value chain. She/he will actively contribute to the overall management and delivery of APAC Operations by identifying and driving discussions with key stakeholders to gather business input and ensure buy-in to change and solution proposals, reports on and present their deliverables to the stakeholders.

Operational excellence expert:

A process expert of the insurance value chain with a strong background in direct insurance domain

Point of contact for the cross-functional team as well as global/regional initiatives and projects

Drives alignment/integration across the region

Reporting and data analysis

Run ad-hoc reports to give business insights and management information

Drive decisions by data analysis and provide insights

Drive overall improvements to the reporting framework

Process documentation and improvement:

Run process design sessions with the Business Functions. Elicit and analyze business needs via interviews and meetings with the Functions

Analyze, define and document business processes. Complete “as is" and “to be" process flow descriptions and diagrams using professional enterprise architecture tools.

Ensure right controls and control framework and quality framework is in place for the effectiveness of a process

Change implementation

Promote a process improvement mindset to ensure the promotion of process excellence

Guide the organization in managing the change related to the implementation of process improvements.

Structure and deliver creative solutions whilst remaining practical

Provide transparency on progress by actively communicating with all involved stakeholders, incl. Management Teams and Steering Boards as appropriate

Drive operational efficiency

Ability to simplify process, document and execute continuous improvement initiatives

Align and standardize process across regions in APAC and globally

Requirements

You should have a high tolerance of ambiguity and a proven track record of project management, data analysis, structuring problems and assessing need; developing a topic from a vague starting point to a definite problem statement, building stakeholder buy-in, identifying and triggering decision/escalation paths as needed and driving the topic to completion, with a high degree of independence. Your experience in facilitating different levels of conversations and as a strong communicator will help you in initiating and orchestrating teamwork, distil and present topics accordingly and collaborate across all functions in the region Asia. Key to success is excellent organizational & analytical skills coupled with flexibility to adapt priorities. You enjoy problem solving, building up own knowledge and expertise in a topic systematically, gathering facts and building consensus.

Essential:

Fundamental understanding of the non-life insurance core processes as well as the products and services offered to our clients

At least 5+ years of experience in project and business process management, including executing process redesign initiatives.

Strong analytical skills and proficient with Excel

Experience with enterprise-wide and/or cross-functional process change initiatives with a high degree of complexity

Continuous improvement mindset, analytical in nature with ability to develop alternative solutions to problems and select the optimal solution. Ability to translate ideas into clear and consistent priorities as well as an easy to understand story line

Excellent communication and presentation skills

Strong customer focus with developed conflict management skills

Strong organizing and structuring skills with an attention to detail

Passionate to explore new ways and challenge the status quo by continually seeking improvement opportunities, e.g. improve processes and reduce duplications

Fluent in English

Desired:

PMO Certification and a Lean or Six Sigma Green certification

Change management experience on operational projects

Primary Lead insurance exposure and knowledge on International Business will be an asset

Preferred Business Process Management experience

Depending on the applicant pool, look for a candidate that brings significant competence and value to the table. Will help efforts to build a talent pipeline within APAC Operations

Skills
The Advertiser
17Jan
Bar Manager
The Advertiser   via JobsCentral



Roles & Responsibilities

Proactive Bar Manager who would enjoy work in an exciting, fast-paced environment.

Promote and grow the business, hire and train waitstaff, and ensure that patrons are receiving excellent drinks, food, and service.

Manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed.

Maintain current licenses and update vendor contracts, create schedules, and set business objectives to increase profits and maximize customer satisfaction.

Able to work    Read more

with diverse personalities and diffuse tense situations.

Requirements

High School Diploma.

Restaurant or management experience or more education is generally preferred.

Strong understanding of business management and accounting principles.

Excellent computer, problem-solving, and customer service skills.

Exceptional communication and interpersonal skills.

Ability to diffuse tense situations and resolve conflicts.

Willingness to work during peak hours, including nights, weekends, and holidays.

Effectively delegate responsibilities and maximize resources.

Decisiveness.

Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.

Skills
BEATHCHAPMAN (PTE. LTD.)
17Jan
Senior Archiect – Vp Level
BEATHCHAPMAN (PTE. LTD.)   via JobsCentral



Roles & Responsibilities

Multinational Bank

Plan infrastructure deployment strategy

VP Level

On behalf of our client, BeathChapman is assisting in identifying an Infrastructure Architect on VP level.

The IT Infrastructure Architect is a thought leader responsible for infrastructure deployment strategy as it relates to designing, selecting, building, configuring, and deploying business capability through application, infrastructure & technology solutions. This individual must be driven and must possess a wide range of IT infrastructure experience    Read more

such as network, servers, storage, etc.

Provide both internal business and infrastructure group expertise in the development & execution of IT infrastructure solutions to business requirements, from both a strategic and tactical perspective; including IT security aspects.

Job Responsibilities:

Reports into Infrastructure Planning and Design

Executes regional IT infrastructure Design responsibilities to meet the regional business requirements of the Bank

Engage and collaborate with engineering teams to establish, continuously improve and keep current regional IT Infrastructure Architectural Guidelines.

Work closely with application teams, engineering and capacity planners to provide infrastructure architectural oversight and, ensure validity and alignment of solutions with Bank’s Infrastructure guidelines.

Perform infrastructure project cost review prior to submission for budget approval.

and guide infrastructure teams to follow the agreed architecting guidelines.

Requirements

Competencies:

A professional with the ability to drive for results and the passion for excellence

A strategic thinker who has the organizational agility to handle ambiguity and yet able to focus and set strategic direction for the team

with the ability to look at issues from multiple angles, the candidate should be able to appreciate diverse perspectives and complexity and ambiguity in management and strategic decisions

Possess the mental capacity and energy to sustain through difficulties and challenges; and the courage to raise issues and manage conflicts

Ability to handle diverse and multiple projects concurrently across the region

Able to work with multiple stakeholders and large teams

Self-directed, self-motivated with the ability to take ownership for business unit goals, he/she should make sound decisions in a timely manner, use good judgment and keep initiatives moving

Possess strong verbal and written communications skills and with effective presentation skills

Requirements:

Bachelor’s degree in Computer Science or a related field, or equivalent work experience.

At least 10 years of IT experience of which at least 5 years as an Infrastructure Architect managing multiple, medium to large cross-functional projects.

Track record of successfully designing infrastructure architectural and review of complex IT systems across countries.

Strong interpersonal skills

Strong experience in developing strategic roadmaps.

Preferred IT Skill areas include:

Server Hardware and technologies

MS-Windows server OS, all versions and Unix or open source alternatives.

MS Windows Server networking services (AD, IP protocol, DNS, DHCP, WINS, WSUS, etc.).

MS Client OS, all active versions.

Virtualization technologies

Storage Technologies – SAN, NAS etc.

Networking – specifically LAN server switching, both physical and virtual.

Backup & DR solutions and recovery technologies.

Scripting (shell, PowerShell, vb, or any other).

Significant technical projects outside of academic and work assignments that demonstrate a passion for infrastructure design are highly valued.

Desired soft skills include:

Stay abreast of how technology infrastructures are currently impacting and driving change.

Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices

Demonstrate Leadership skills/potential along with the ability to interact and lead people in a matrixed organization – tact and diplomacy are essential attributes.

Project Management experience – formal training beneficial.

Strong analytical capabilities.

Ability to work under pressure and demonstrably action orientated.

Language knowledge: effectively Fluent in English (speaking / writing), other languages an advantage.

Flexible attitude towards working hours.

Interested candidates can forward their CVs in MS Word format to [Click Here to Email Your Resume]quoting reference number JAS/AVHC-330035/BC

Reg No. 1874652

BeathChapman Pte Ltd

Licence no. 16S8112

Skills
BETTERTRADEOFF PTE. LTD.
16Jan
Project Manager
BETTERTRADEOFF PTE. LTD.   via JobsCentral



Roles & Responsibilities

We are looking for a great Project Manager in charge of core projects between large Banks / Insurances institutions and our company BTO. The job is very exciting and provides a lot of variety. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. You will work closely with upper management to make    Read more

sure that the scope and direction of each project is on schedule, as well as other departments for support. The role starts in Singapore and will possibily extend abroad.

Requirements

Responsibilities

Plan and implement projects

Help define project scope, goals and deliverables

Define tasks and required resources

Collect and manage project team

Manage budget

Allocate project resources

Create schedule and project timeline

Track deliverables

Support and direct team

Lead quality assurance

Monitor and report on project progress

Present to stakeholder’s reports on progress as well as problems and solutions

Implement and manage change when necessary to meet project outputs

Evaluate and assess result of project

Requirements

Skills you have:

Leadership Skills: You will have to keep project stakeholders motivated and reactive, resolve conflicts and make hard decisions when needed.

Time Management: You will be working with employees, customers and management, often spinning multiple plates at once.

Math and Budgeting: You are expected to keep and maintain a budget in almost every field. You will need to be confident in using math skills to make sure you know where your company's money is going.

Analytical Skills: You will also need analytical skills to be able to solve problems that may come up during a typical work day. You will be analysing data and making decisions that affect the project on a regular basis.

Education & Experience:

3-4 years’ experience is ideal

Polytechnic or Diploma

Project management qualification (PMP) or equivalent is preferred

Theoretical and practical project management knowledge

Knowledge of techniques and tools

Experience in strategic planning, risk management and/or change management

Proficiency in project management software tools

Skills
United Overseas Bank
15Jan
VP/FVP, Infrastructure Architect, SIS
United Overseas Bank   via E-FinancialCareer

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VP/FVP, Infrastructure Architect, SIS
The IT Infrastructure Architect is a thought leader responsible for infrastructure deployment strategy as it relates to designing, selecting, building, configuring, and deploying business capability through application, infrastructure & technology solutions. This individual must be driven and must possess a wide range of IT infrastructure experience such as network, servers, storage, etc. He/she should provide both internal business and infrastructure group expertise in the    Read more

development & execution of IT infrastructure solutions to business requirements, from both a strategic and tactical perspective; including IT security aspects.

Responsbilities

Executes regional IT infrastructure Design responsibilities to meet the regional business requirements of the Bank

Engage and collaborate with engineering teams to establish, continuously improve and keep current regional IT Infrastructure Architectural Guidelines.

Work closely with application teams, engineering and capacity planners to provide infrastructure architectural oversight and, ensure validity and alignment of solutions with Bank's Infrastructure guidelines.

Perform infrastructure project cost review prior to submission for budget approval.

Mentor and guide infrastructure teams to follow the agreed architecting guidelines.

A strategic thinker who has the organizational agility to handle ambiguity and yet able to focus and set strategic direction for the team with the ability to look at issues from multiple angles, the candidate should be able to appreciate diverse perspectives and complexity and ambiguity in management and strategic decisions

Ability to handle diverse and multiple projects concurrently across the region

Able to work with multiple stakeholders and large teams

Requirements

Bachelor's degree in Computer Science or a related field, or equivalent work experience.

At least 10 years of IT experience of which at least 5 years as an Infrastructure Architect managing multiple, medium to large cross-functional projects.

Track record of successfully designing infrastructure architectural and review of complex IT systems across countries.

Strong interpersonal skills

Possess the mental capacity and energy to sustain through difficulties and challenges; and the courage to raise issues and manage conflicts

Self directed, self motivated with the ability to take ownership for business unit goals, he/she should make sound decisions in a timely manner, use good judgment and keep initiatives moving

Possess strong verbal and written communications skills and with effective presentation skill

Strong experience in developing strategic roadmaps.

Preferred IT Skill areas include:

Server Hardware and technologies

MS-Windows server OS, all versions and Unix or open source alternatives.

MS Windows Server networking services (AD, IP protocol, DNS, DHCP, WINS, WSUS, etc.).

MS Client OS, all active versions.

Virtualization technologies

Storage Technologies - SAN, NAS etc.

Networking - specifically LAN server switching, both physical and virtual.

Backup & DR solutions and recovery technologies.

Scripting (shell, PowerShell, vb, or any other).

Project Management experience - formal training beneficial.

Stay abreast of how technology infrastructures are currently impacting and driving change.

Skills
FIS SYSTEMS (SINGAPORE) PTE. LTD.
15Jan
Senior Treasury Consultant, Asean (Commodities) (Jr63631)
FIS SYSTEMS (SINGAPORE) PTE. LTD.   via JobsCentral



Roles & Responsibilities

With expertise in a specific business process, provide technical guidance to the client concerning the business implications of applications of various systems. Formulate systems scope and objectives considering client business plan and industry requirements.

What you will be doing:

Works individually or within a team on technology business consulting projects to meet specific client requirements

Work as an advisory consultant whereby asking the right questions to clarify clients’    Read more

need.

Serves as liaison between end-users and consultants during consulting projects.

Expertly researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.

Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.

Creates detailed specifications from which programs will be written.

Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts other systems and procedures.

Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve most complex technical problems related to computer equipment capacity and limitations, operating time and form of desired results.

Assesses available technologies and recommends solutions to consulting team.

Writes test plans and test cases to ensure enhancements made to applications meet client needs and application integrity is maintained.

Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client needs will be met.

Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.

Consults directly with clients and may travel to client site.

Acts as team leader for technical aspects of consulting projects leading sub-plans or small projects. May mentor, guide, advise and/or check work of less experienced business systems analysts and technology business consultants.

May play a key role in training client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in the audience and client preference.

May serve as pre-sales support specialist when needed.

Other related duties assigned as needed.

Requirements

What you will bring:

In-depth knowledge of financial services industry

Good exposure into the advisory job, needs analysis, design solutions, implementation and lead the business.

Advanced knowledge of multiple end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies

Advanced knowledge of the tools, techniques, and principles used in application development in objective-oriented development or other relevant technology

Knowledge of application architecture

Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc.

Proficiency in quality management methods, tools and technologies

Proficiency in at least one appropriate application programming language

Excellent customer service skills that build high levels of customer satisfaction for internal and external clients

Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

Willingly shares relevant technical and/or industry knowledge and expertise to other resources

Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management, and time management skills

Ability to persuade and influence others on the best approach to take

Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

Skills