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Jobs that require crm systems skill

EF INTERNATIONAL LANGUAGE SCHOOLS PTE. LTD.
19Mar
Accommodations Manager
EF INTERNATIONAL LANGUAGE SCHOOLS PTE. LTD.   via JobsCentral



Roles & Responsibilities

EF Support Services is seeking a dynamic Accommodations Manager to manage our residences and host families for our EF International Language Campus in Singapore. We need sales-minded people who are dynamic leaders and poised communicators. The candidate must also have organizational skills, energy and a passion for international travel.

The Role:

The Accommodations Manager organizes student accommodation as required by enrollment projections in host families and residence.    Read more

Manages residence capacity, student placement, residence quality and residence advisor. Recruits and manages host families, places students with appropriate families, prepares regular host family payroll, counsels and provides customer service to host family students, maintains updated records on homestay students and host families, and organizes events for homestay students as well as host families.

Responsibilities:

Daily booking confirmation and accommodation allocation using Admin Board

Meeting the host family targets and departmental KPIs set by the management

Actively promote international cultural exchange as well as the international homestay program

Planning and executing homestay marketing plan

CRM host family leads, visit and recruit host families

Managing host family and organizing host family appraisal events

Managing residence supplier and ensuring residence capacity is always maximized

Liaising with service providers to ensure all required services are provided to residential students

Recruiting, training and supervising a Residence Advisor

Arranging weekly arrival and departure airport transfers for students

Maintaining the Arrival/departure list and confirming students’ arrival times with host families and residence advisor

Counsels and supports students dealing with culture shock and liaises between students and host families/residence supplier

Handling student enquiries relating to accommodation allocations, welfare, health & safety

Liaising with international sales offices regarding issues & enquiries relating to accommodation

Providing the best possible customer service to students and colleagues

Monitoring accommodation quality to ensure the highest levels of customer satisfaction

Ensuring the department complies with EF policy and accreditation requirements

Mentoring assigned mentees and organizes monthly mentoring activities

Assisting the School Director when required

Working as part of the wider school team to ensure overall student satisfaction

Share emergency on call duties, school openning/closing duties and big intake airport greeting duties with other school staff

Requirements

Qualifications and competencies:

Fluent spoken and written English skills

Highly motivated, energetic, positive

Awareness and appreciation of cultural differences

Proactive and creative approach to problem solving and conflict resolutions

Strong organizational and communication skills

Flexible work hours, some evening and weekend work required

Exceptional organization skills, with a strong attention to detail and ability to multitask

Friendly and approachable manner, not afraid to speak to strangers in person or on the phone and build a quick rapport

Able to remain calm under pressure and to diffuse potentially difficult situation

Skills
Facebook
19Mar
Smb Account Manager (Indonesia)
Facebook   via Facebook

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

RESPONSIBILITIES

Become an expert in Facebook’s solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs

Grow revenue, educate and lead strategic conversations with SMB clients, complex relationships

Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Work with small and medium clients to improve the performance of their overall Facebook campaigns

Gather advertiser feedback to enhance current and future ad products

Work cross-functionally within sales and other Facebook organizations to drive revenue and increase customer satisfaction

MINIMUM QUALIFICATIONS

BA/BS degree with outstanding academic performance

At least 5 years of experience in account management, brand management, performance marketing, digital marketing, sales or consulting

Excellent communication skills, native oral and written fluency in Bahasa Indonesia and English is a must

Prior experience working with Salesforce or other CRM systems is a plus

Skills
Seed System Pte Ltd
19Mar
Solution Sales Manager
Seed System Pte Ltd   via JobsCentral



Summary

The Solution Sales Manager will function primarily as the technical application and solutions support resource for the field sales force. The candidate will be involved and responsible for the identification of technical issues and potential for improvements of customers’ existing facility or new project endeavours, and thus the development and evaluation of reliable and relevant technical solutions and proposal in response to project bids to meet customers’    Read more

requirements and address to technical issues effectively and satisfactorily. This role requires the candidate to work closely across various internal functional groups such as Sales (throughout entire process), project delivery, and service teams.

The Solution Sales Manager will function secondarily as Sales Manager for turnkey projects, handing a few targeted mega accounts or projects which require design and build services. The candidate will also take care of new product introduction and do product marketing or presentation to the Consultant/customer. The candidate has to be both commercially and technically capable to follow through effective bid proposals and conducting of technical knowledge exchange presentations.

Responsibilities

Provide turnkey design solution and its costing, with full products specifications and tender document to consultants, integrators, and customers during tender stage.

Manage and coordinate with key vendors and partners to gain their competitive support in all projects.

Respond to functional and technical elements of RFIs/RFPs including conducting of cost and solution analysis to ensure competitiveness of bid response.

Participate and conduct solution proposal presentation to customer and / or in response to bid interview or clarification.

Maintain accurate records of bid documentations in company databases, brief and handover to project or operations team upon project awarded.

Travel to project sites survey, witness start-up, integration, and training session when necessary

Articulate technology and product positioning to both business and technical users in the form of presentation or bid proposal.

Maintain expert level of product knowledge and application, conduct technical product training or workshop with consultants and customers.

Identify new projects and propose design or product spec to customer's needs.

Develop and maintain close relationship with customers, consultants, vendors and partners.

Key account strategy planning and business development to meet annual target.

Bi-weekly update of Sales CRM, sales gap and forecast report.

Qualifications

Degree in Mechanical or Electrical Engineering or equivalent.

Minimum 5 years experience of doing MEP or turnkey Solution in Data Centre environment / Engineering & Building Services Industry.

Self-driven with initiative

Proven and strong interpersonal skills to communicate well with customers, colleagues and vendors

Proficient in Microsoft Office

Proficient in Microsoft Visio and Auto-Cad

Read architectural, structural, mechanical and electrical blueprints and have a solid understanding of basic electrical and mechanical system.

Understanding of enterprise infrastructure control systems and network communications technology – Internet, Intranet, VPN, TCP/IP, Ethernet, etc. will be a plus.

Skills
Success Human Resource Centre Pte Ltd
19Mar
Training Admin Customer Service Associate - Up To $2,200
Success Human Resource Centre Pte Ltd   via JobsCentral



Contract

Redhill

Mondays-Fridays, 9am - 6.30pm

Up to $2,200

Responsibilities:

Answer incoming calls on hotline

Create and close CRM cases within stipulated KPI

Work on TMS system to check and update required learner/corporate details

Advise learners on class schedules and registration process

Assist learners on enrolment and assessment enquiries

Perform front desk duties on rotational basis

Reply e-mails from learners with resolutions to enquiries

Other administrative duties as needed.

Period:

1-2 years    Read more

contract

Location:

Redhill

Working Hours:

Mondays-Fridays, 9am - 6.30pm

Salary:

Up to $2,200

Requirements:

Diploma in any field

Experience in Customer Service

Experience in a call centre will be an added advantage

Good MS Office skills especially Microsoft Excel

Able to work with systems

Independent worker with excellent verbal and written communication

Must be a team player

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[Click Here to Email Your Resume] (Reg No: R1107386)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

1 Sophia Road, Peace Centre,

#06-23/29 Singapore 228149

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Skills
Facebook
19Mar
Client Solutions Manager, Vietnam
Facebook   via Facebook

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

RESPONSIBILITIES

Media Planning, Strategy & Measurement, and Optimization

Outlines measurement solutions and appropriate campaign structures based upon key KPI’s

Manages and consults on complex advertising solutions and integrations

Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations

Platform & Product Expert

Articulate and update clients on FB product and developments

Responsible for educating clients and agencies on best practices

Drives product innovation based upon client needs

Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.)

Project Management

Manage complex work streams to optimize marketing objectives for clients

Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)

Cross-functional collaboration of all projects

Identify key revenue opportunities in the market, develop approaches, execute and roll out solutions to clients

Relationship Management

Oversee delivery and revenue recognition for the businesses/accounts you are assigned to

Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue

MINIMUM QUALIFICATIONS

7+ years’ experience working directly with marketing, media and/or consulting companies and demonstrated leadership experience required

Native level of Vietnamese proficiency is a must

Experience with the industry or business trends in the industry (data and technology solutions, ad-tech, partnerships, CRM)

Experience working effectively with XFN teams and all levels of management (internally and externally)

Result driven and highly motivated

Advanced Excel skills, experience with analyzing data-sets and delivering actionable insights

Ability to manage multiple projects while maintaining strict attention to details

Ability to communicate, collaborate and work effectively on a team

Ability to confidently present to build ongoing relationships with external clients

Understanding of major advertising success metrics

PREFERRED QUALIFICATIONS

Extensive experience as a Facebook user and familiarity with Facebook’s ad solutions preferred

Experience in consumer product industry preferred

Skills
Facebook
19Mar
Head Of Apac Order To Cash
Facebook   via Facebook

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach,    Read more

people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

RESPONSIBILITIES

Handles day to day operations and drive process improvements in the area of accounts receivables, billing, credit & collections, cash application and customer support

Engineering for implementation and design of new systems and tools

Work closely with regional outsourced vendors to ensure timely & efficient revenue operations

Partner with management, finance peers as well as sales and account management teams to ensure revenue, billing, credit, collection and cash application issues are highlighted and addressed

Partner with Revenue Accounting for monthly invoicing of customers, including working with IT around process and system improvements

Support local billing project in the region, drive change management with internal and external customers, become local subject expert on local GAAP issues and local billing requirements, escalate issues to management and project committee

Educate and train FB internal customers on company policy and procedures in relation to order to cash processes

Partner with the Facebook legal and tax team on the development and evolution of sales agreements and other terms & conditions

Build relationship with key sales partners and customers

Other transformation projects or initiatives in the order to cash area as dedicated

MINIMUM QUALIFICATIONS

Bachelor’s degree in accounting, business or equivalent subject matter

Significant & relevant experience with large, fast-growing, multi-national company

Team player who is very comfortable working as part of a larger team located in different locations

Experience with Oracle ERP, Salesforce, CRM

Experience working with outsourced vendors

Planning, analytical, interpersonal and communication skills

Superb attention to detail yet possesses an understanding of the "big picture”

Leadership experience with experience in optimizing employee engagement, growth outlook, and communication

Proven ability to build relationships with key external and internal stakeholders and business leaders

Broad business understanding including sales and marketing, particularly in the internet/advertising space

Skills
ScienTec Personnel
19Mar
Telesales Officer (Up To $2,200 + Comms / East / Listed Company)
ScienTec Personnel   via JobsCentral



Public Listed Company

Retail/Merchandise Company

Salary: Up to $2200 + Commission

Working Hours: Mon to Fri 9am to 6pm + 1/2 Saturday

Permanent Position

Working Location: East

Job Responsibilities:

Attend to sales inquiries and concerns by phone, electronically or in person

Calling out on targeted list generated by Telesales Manager to follow up on their needs and maintain a close rapport with them.

Providing excellent customer service and generate    Read more

inbound sales.

Responsible for all order processing

Keying in information and remarks of customers into the CRM system.

Maintain customer database.

Job Requirements:

Minimum O Level

Prior 1 year of experience in Telemarketing/Telesales

Excellent command in English

Communicates well and fluently

Interested candidates who would like to grab this opportunity, do apply now!

Send your detailed resume to [Click Here to Email Your Resume] with the title "Telesales Officer - East" now !

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

*We regret that only shortlisted candidates would be notified.

Chloe Chew | R1768631

ScienTec Consulting Pte Ltd (ScienTec Personnel) | 11C5781

Skills
Equip-Design & Supply Pte Ltd
19Mar
Admin & Sales Assistant (3 Months Contract)
Equip-Design & Supply Pte Ltd   via JobsCentral



Responsibilities:

Reports to the Manager, Sales & Marketing

Prepare POs

Arrange and monitor shipments

Update and maintain CRM database

Serve walk-in customers

Prepare quotations

Prepare invoicing

Tally daily sales invoices report

Schedule meeting appointments for Sales Managers

Upkeep showroom tidiness and presentation

Assist in ad-hoc admin and sales projects

Requirements:

Candidate must possess ‘O’ Levels or equivalent.

2-3 years prior experience in a similar capacity.

Proficient in Microsoft Excel, Word    Read more

and Powerpoint

Must be meticulous and able to multi-task.

5-day week.

Applicants must be able to start work at short notice.

Place of Work: Vertex@Ubi

Work hours:Mon-Sat (9.00am to 6.00pm)

** 2 weekdays off per month, Must work alternate Sat

Only Singapore Citizens or PR may apply

Interested candidates, please submit CV to [Click Here to Email Your Resume]

Skills
Moonwhale Ventures Pte. Ltd.
19Mar
Marketing & PR Intern
Moonwhale Ventures Pte. Ltd.   via InternSG



Marketing Internship Programme With Permanent Job Opportunity

We are offering this internship programme to potential full-time additions to our team. The programme seeks to equip you with industry knowledge and experience that can accelerate your personal growth in Marketing and PR. You will have the opportunity to have hands-on experience in building a technology startup from the ground up. Interns can and shall receive recommendations and mentorship opportunities from    Read more

our international board of advisors for future endeavors.

Key Responsibilities:

Work closely with Head of Marketing in company brand building, content creation, and web optimization

Develop marketing strategies with the team for clients

Assist CEO and Head of Marketing in writing and optimizing content for global publications, company blog and social media accounts such as Twitter, Facebook, LinkedIn and Telegram

Attend events with Head of Marketing when Moonwhale is invited as Media partners

Attend networking events with Head of Marketing to establish the company's offline presence

Establish the foundation of Moonwhale's new subsidiary focusing on Media & PR

Identify and develop close relationships with key journalists from industry

Skills Required:

Fluent in speaking and writing in English.

Proficient in Social Media platforms

Other Requirements:

Working computer or a laptop

Keen interest in technology, finance, economics

An outgoing personality and a hunger to learn new skills on the go will help

Previous experience in marketing and public relations is great but optional

Choose Your Mentors:

Chairman, Stefan Bergström, Private Investor of 20+ Tech Startup, Owner of Bergström Hotel Group in Sweden

CEO, Danny Christ, M.B.A with 20+ years of experience in Digital Transformation, IT, Supply Chain, and CRM.

COO, Eike Schramm, MSc in Corporate Finance with experience in Investment banking and M&A.

Head of Marketing, Iliya Zaki, MA in Professional Media Composition with 10 years experience composing music and mentoring young music composers for Hollywood trailers and international TV shows.

Important Note:

Interns shall work remotely

Disciplined to work diligently without the presence of a supervisor

Interns have to be based in Singapore during the internship

Attachment Period: 2 months minimum with an option to extend or join full-time.

Skills
Stone Forest IT Pte Ltd
18Mar
Software Developer
Stone Forest IT Pte Ltd   via JobsCentral



Roles & ResponsibilitiesHiring on behalf of our group’s IT services arm

Stone Forest IT (SFIT) is the IT services arm of the Stone Forest group, the business solutions division of RSM in Singapore.

We are a dynamic team that specialises in providing advisory, implementation and support services for business applications (ERP and CRM), business analytical tools, IT infrastructure and IT security solutions.

Serving businesses ranging from small start-ups to large enterprises,    Read more

our staff have exposure to challenging projects and assignments, leading-edge technologies and innovative solutions. Come join our dynamic team and gain invaluable skills and experiences as we play a key role in the consulting and technology service business sector.

Requirements

We are looking for a Software Developer with responsibilities as follows:

The Software Developer will be part of our service delivery team to serve a diverse group of clients from various industries and countries in the region. He/she will be exposed to work involving diverse technologies.

Hands-on development of existing and new business applications and prototypes

Work closely with the project lead to propose technical solutions

Ensure that solutions are delivered on time and meet required standards

Requirements

Bachelor’s degree in Computer Science

At least 3 years of working experience in design and development of .Net framework

Ability to understand and implement algorithms

Possess analytical and problem solving skills

Ability to work under pressure of tight delivery deadlines

Possess the following technical background

ASP, .Net framework with C#, VB, HTML5, CSS3, Microsoft Ajax framework, JavaScript, jQuery, AngularJS, and MSSQL

Object oriented programming

ASP.NET MVC Framework, Web Forms, Web Services and WCF

Domain expertise in Microsoft Dynamics CRM or Sage CRM will be an advantage

An attractive remuneration package awaits those who are successful.

To apply, please submit a copy of your updated resume in MS Word format by clicking the “Apply” button. Alternatively, you may also email to [Click Here to Email Your Resume] stating your availability, as well as current and expected salary.

We regret that only shortlisted candidates will be notified. Thank you.

Skills