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Jobs that require customer support skill

Bao He Group
06Mar
Senior Executive/Assistant Manager (Customer Service)
Bao He Group   via JobTech

Job Description

  • Provide professional Immigration information and excellent service to our high net-worth clients
  • Maintain relationship with relevant agents and schools
  • Making appointments for clients for viewing of properties and school visits
  • Building up good rapport with potential clients from China
  • Keeping up to date with local immigration requirements, regulation and laws
  • Maintain company reputation
  • Work closely with Senior Immigration Consultant to strategize a plan for permanent residency status and communicate to client to execute the plan 

Job Requirement

  • Min 3 to 4 years related working experience in hospitality / Travel / Tourism / Banking
  • Required languages: Excellent both in Chinese and English in order to liaise with the Chinese and English speaking associates/clients
  • Highly meticulous in processing of documents
  • Mature, Self-motivated and positively team player with service oriented, good interpersonal, organizational and communication skills

Skills
I.DENTAL
26Feb
Customer Service Officer cum Dental Surgery Assistant
I.DENTAL   via JobTech

Responsibilities:

  • To perform reception, registration, administration of patients’ visits, appointment scheduling, collection of payments in a fast paced, dynamic environment
  • To demonstrate care, empathy and professionalism in frontline services to patients
  • Dispensing medication to patients
  • Check and receive delivery dental supplies from vendors
  • To assist the dentists in all forms of dental treatment and look after patient’s comfort during treatment
  • Assisting and directing patients in taking X-Rays
  • Ensures the cleanliness and sterility of dental instruments & equipment
  • Preparation of dental materials for the respective treatment
  • Provide admin support in all aspects of clinic operations and patient care
  • Ad hoc duties as assigned

Requirements:

  • Fast learner and good team player
  • Meticulous and positive attitude to continuous improvement
  • Possess excellent interpersonal & communication skills
  • Patient, understanding and able to display professionalism in handling & receiving patients

Experience is preferred but not necessary. On-the-job training will be provided. 

Interested candidates may send their CVs to us through our career page http://www.idental.com.sg/careers/ or email it to hr@idental.com.sg.

Skills
OakTree Consulting
21Mar
Client Development Executives(Freelance, Recruitment Industry)
OakTree Consulting   via JobsCentral



Job Description

The Job

- Identify & develop new job placement and business opportunities

- Understand the job requirements and company business given by the clients

- Build & maintain excellent clients relationships

Requirements:

- At least Diploma in Business or in any other field

- At least 3 years experience in professional IT/General recruitment

- Excellent customer service skills

- Positive attitude, a strong sense of urgency,    Read more

self motivated & enjoy challenges

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Application:

Please submit resumes to [Click Here to Email Your Resume] with the following details, in MS Word format:

Position applying for

Current remuneration

Expected remuneration

Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Company Overview

We help our clients by providing prompt and quality human resource solutions through long term client partnerships, while enhancing the career prospects of the candidates.

Learn More

View All Jobs

Skills
Nucleus Software Solutions Pte ltd
21Mar
Regional Hr Head
Nucleus Software Solutions Pte ltd   via JobsCentral



Roles & Responsibilities

Key Profile Requirements

Incumbent should have experience of handling 360 Degree HR Functions including Talent Acquisition, Talent Management, Business HR Management, Compensation & Benefits and Immigration matters across multiple international locations and for India Offices for Services Business

Relevant Experience in SEA, Japan, UAE and Australia (Preferred)

Should be willing to travel extensively

Experience : 15- 18 years

Qualification: MBA from a premium global institute; Excellent academic credentials

Critical Success Factors

Knowledge of    Read more

Services Industry

Ability to handle diverse teams across various geographies.

Job Responsibilities

Incumbent to manage Talent Acquisition, Talent Management, Business HR Management, Compensation and Benefits and Immigration for all International Locations of Nucleus and India Locations for Services Business

Provide hands-on HR operational support to programs while assessing the need for resources and HR capacity building going forward.

Partner with Global Head - Services and the leadership team to provide strategic HR support in order to address corebusiness needs: talent and succession, leadership development, organization restructuring and employee alignment that optimize business outcome; developing various HR strategy and plans focused on growth, and guiding senior management through people issues.

Work with the local and regional teams to execute on HR strategies and initiatives.

Participate in the development of policies and procedures and facilitate the implementation at the country and geo level.

Oversees compliance with local labour laws across international business locations for Nucleus

Works with business offices and staff in region on employee relations issues.

Ensures local compensation and benefit practices are in alignment with organizational rewards strategies.

Reporting to the Global Head of HR the person, will be playing a pivotal role in supporting business growth in a dynamic and challenging environment.

The incumbent will be a key member of the senior management team, and will provide an advisory role on all human capital matters to Executive Management team.

Ensure that the Company’s compensation philosophy and policies are implemented in a cost effective manner while ensuring that employees are retained and motivated.

Provide support to managers and employees in identifying and fulfilling employee development needs in line with corporate strategy and regional needs.

Lead and coach HR associates in the area of responsibility (individual development, motivation, assessment, feedback)

Interface with the Government Agencies and Authorities

Requirements

Competencies

Bachelor or Master’s degree, minimum 15-18 plus years of progressive HR professional experience with a minimum of 5 years in the similar role.

Demonstrated success as an HR generalist supporting employee groups in multiple locations with a staff strength of more than 500.

Experience in regional recruitment is an a MUST

Demonstrated success in supporting key senior management and building relationships.

Capable of managing conflict and conflicting views.

Broad knowledge and relevant experience in recruitment, compensation and benefits, employment law, organization development and employee relations

Experience in managing international hired employees including relocation, benefits, and other critical employee relations issue.

Strong collaborator with effective interpersonal and analytical skills who is able to work seamlessly across countries, cultures, and organizational units.

Demonstrated ability to work, manage, and meet competing deadlines in a fast-paced, high volume environment; aptitude for problem solving and decision making needed

Strong communication skills - both written and verbal; and high attention to detail

Excellent customer service skills

Skills
BDP (ASIA PACIFIC ) PTE LTD
21Mar
Logistics Coordinator - Air & Sea
BDP (ASIA PACIFIC ) PTE LTD   via JobsCentral



Summary of position:

The Logistics Coordinator is responsible for the timely daily shipment order execution and management. The role involves booking and shipment coordination, liaising with various stake holders for warehousing and transportation, shipping document preparation, AMS filing, and regulatory custom and trade compliance.

Scope of work & Responsibilities

Export/Import

Receive and process shipment orders triggered by Customers

Book freight with nominated carriers based on customer's carrier routine guide.    Read more



Provide quotation on other services such as warehousing and transportation and documentation services

Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.

Prepare Permits and other relevant Applications/Declaration.

Prepare Letter of Credit & final shipping documents

Monitor shipping documents for shipment clearance, and other regulatory compliance.

Experience

1 to 2 years relevant working experience in Air and Sea operations

Entry level “Logistics and Supply Chain Management” graduates or equivalent from Polytechnics , local and foreign Universities welcome to apply

Qualification

Diploma or Degree holders in “Logistics and Supply Chain Management” or equivalent.

Knowledge/Skills

MS Office, especially Excel

Good understanding of IT System, such as SAP, will be an advantage

Good Spoken and written English

Personal Traits

Willing to learn

Commitment to Work Excellence

Strong interpersonal communication skill

Good Customer Service

Skills
Jaga-Me Pte Ltd
21Mar
Marcom Specialist
Jaga-Me Pte Ltd   via JobsCentral



INTRODUCTION

Are you an expressive storyteller who loves be part of a growing team in changing the healthcare industry?

We are looking for a passionate talented storyteller who loves to create and define authentic messages as well as go the-extra-mile to shape the future of healthcare.

JOB DESCRIPTION

When you join us at Jaga-Me, you’ll be part of a smart and driven team that shares our passion for    Read more

healthcare within reach.

The Marcom Specialist is responsible for the development and execution of marketing campaigns across multiple media channels to support the expansion and growth of Jaga-Me which includes the products and services. The Marcom Specialist interfaces and collaborate ideas and is a critical member of the marketing team.

THINGS YOU GET TO DO!

Strong understanding of story fundamentals (effective character, trajectory, hook, authenticity/details and calls-to-action...)

Sense of newsworthiness (what makes a story interesting from the audience’s perspective)

Drives and manages online and offline communications for optimal impactto Increase brand awareness and engagement across digital and offline channels

Ensures all communication deliverables adhere to Jaga-Me brand and messaging standards

Resourceful - Research on information from various sources, offer alternatives copies based on own expertise and ability to make easily digestible content in infotaining ways

Experience in creating marketing communications plans and building the story across the channels in designing specific content pieces to meet objectives

Contribute to brand and product positioning, creative design and messages

Manages the development and delivery of all campaign elements such as eDM, landing pages, multimedia, media, web pages, key sales collateral (brochures, flyer), trade shows, external events, and campaign announcements

Works in tandem with marketing, product, customer experience) teams to develop and execute performance marketing campaigns and ideal user experiencewith a successful metrics-driven approach.

Conversant with automated marketing tools (such as Autopilot, Mailchimp, CoSchedule,etc) and be kept abreast with latest trends.

Interviewing skills: how to ask effective questions and develop a great story

A critical-thinker and problem-solver who have a demonstrated consistent attention to details.

Be THE online gatekeeper for brand communications and digital presence.

You are someone who is respectful (of themselves and others), open, positive, and ready to dive into things from Day 1.

WHAT WE EXPECT FROM YOU!

Minimum 2-3 years of marketing communication experience, preferably in start-ups or fast-paced environments e.g. Tech startup, incubator, accelerator, FMCG, PR, advertising or creative agencies

Bachelor's’ degree in Advertising, Marketing, Communications, Public Relations, or equivalent;

Strong organisational and follow-up skills, as well as attention to detail.

A driven team member, able to juggle multiple competing priorities, and have a passion for their work.

Highly proactive & independent, always looking for ways to take initiative and improve existing programs/processes.

IT WILL BE A BONUS IF YOU HAVE

Good graphic design skills - Experience with Photoshop, InDesign and/or graphics handling

Experience working in an agency environment; managing and strengthening relationships

Skills
Dow Technologies and System
21Mar
Project Manager (Fintech / Blockchain / Cryptocurrecy)
Dow Technologies and System   via InternSG



The project manager will work closely with the COO and various stakeholders in the departments (Business Development, Customer Service, Operations etc) so as to manage the internal processes and related projects. Required Experience, Skills and Qualifications

Skills
INFANTREE PTE. LTD.
21Mar
Operation Executive
INFANTREE PTE. LTD.   via JobsCentral



Roles & Responsibilities

Order processing

Schedule daily deliveries

Organise and upkeep Warehouse activities

Customer Service which includes answering phone calls and all services required for walk-in and online customers

Requirements

Familar with MS Excel, MS Words and marketplaces

Skills
OakTree Consulting
21Mar
Shipping Assistant (Shipping Industry, Town)
OakTree Consulting   via JobsCentral



Job Responsibilities

- Coordinate with overseas office for appropriate documents

- Timely process booking confirmation for customer

- Answer customer enquiries

- Process invoice for credit customers

- MOnitor and follow up on special requests

- Process customs documentation requirements

- Assist sales team for filling into the system

Requirements:

- At least "O" level

- At least 1 year experience in    Read more

shipping/logistics industry

- Experience in ERP systems will be an added advantage

- Good communication skills

Please submit resumes to [Click Here to Email Your Resume] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Raymond Tan Chin Leng

EA no. 06C4642

Reg.no. R1104956

Skills
Singapore Customs
21Mar
Customer Service Associate (1-year contract)
Singapore Customs   via Careers@Gov



Join us as a Customer Service Associate and experience the job satisfaction of being on the frontline with Singapore Customs.

Responsibilities:

Our Customer Service Associates at Changi Airport:

1. Verify the eligibility of tourists for Goods and Services Tax (GST) refund under the Tourist Refund Scheme

2. Guide and assist tourists at the self-help kiosks

3. Examine goods presented by tourists

4. Provide quality customer service

Requirements:

1. Singapore Citizen

2. Possess customer service experience

3. Has    Read more

good interpersonal skills

4. Is careful and meticulous

5. Is required to wear uniform and perform shift work

Successful applicants will be offered a 1-year contract.

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

Skills