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Jobs that require it operations management (itom) skill

United Overseas Bank Ltd (UOB)
18Mar
Senior Vp/ First Vp, Special Initiatives Lead, Coo
United Overseas Bank Ltd (UOB)   via JobsCentral



About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over    Read more

this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.

Job Responsibilities

Program Leadership (70%)

Responsible for the analysis and ideation of strategic GTO initiatives aimed at preparing a future-ready GTO team that is able to operate cost efficiently and achieve deliverables/ outputs at quality;

Overall Lead for delivery and oversight of approved GTO Initiatives, including maintaining oversight of all work-streams and target deliverables;

Lead and coordinate amongst the GTO teams to develop, execute and embed a plan for GTO to deliver to the identified initiatives;

Enable and facilitate the detailed design of change initiatives in line with organisational design principles;

Manage conflicting priorities and inter-dependencies of the program and other organisational priorities and advising on the course of action as appropriate;

Manage organisational risks in respect of the strategic initiatives;

Ensure transfer of knowledge and ownership of strategic initiatives from the program to the rest of the GTO organisation and operationalising them;

Work closely with GTO COO Communications and Change Management Lead in ensuring external perspective of change management and business design is considered and adopted

Stakeholder Management (30%)

Build relationship and networks with senior stakeholders across the GTO organisation, providing support and challenge to business segment, facilitating sessions where appropriate;

Partner with key teams across the organisation to identify key strategic levers and deliver the change (eg. Group Finance, Group Strategy, countries, etc)

Ensure engagement with senior leads is maintained for the duration of the program and deals professionally and diplomatically with any issues, concerns and sensitivities;

Job Requirements

Bachelor’s Degree in Computing, Computer engineering or related field

At least 15 years work experience in large and complex organisations preferably in the area of Banking and Finance with at least 5 to 8 years in a leadership/ management role.

Those with a strong management consulting background and a proven track record in defining and driving implementation of strategic initiatives to Banking and Financial services industry (BFSI) may also apply.

A proven track record in developing and delivering transformation objectives and plans to high level of performance, within a tight budgetary framework

Detailed understanding of the banking sector and products, upcoming trends and technology developments impacting BFSI

Good understanding of financial / cost accounting treatments for IT projects as well as BAU IT operations used in large and complex IT organisation

Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services

Self-driven and motivated individual with an inept ability to adapt as well as a strong perseverance to deliver

Be a part of UOB Family

Apply now and make a difference.

Skills
Seacare Manpower Services Pte Ltd
18Mar
Ict Executive For Moe Schools
Seacare Manpower Services Pte Ltd   via JobsCentral



Roles & Responsibilities• Provide technical advice and sourcing of purchase of computer hardware, software and accessories

• Management & maintenance of IT/AVA resources & system

• Day-to-day IT operations including backup, system security, technical troubleshooting of IT systems/resources & software

• Responsible for IT inventory stocks, condemnation of equipment & liaising with vendors for purchase & repairs

• Plan, evaluate & implement IT related projects (e.g. IT Enrichment    Read more

Training, IT Camps, Training for CCA, AVA training for AV / IT monitors and staff.)

• Work with HOD (ICT) on gathering the ICT needs of the school and propose solutions that meet the requirements of the school including technical specifications and market pricing of these solutions

• To conduct ICT training during and outside curriculum time for both teachers and pupils

• Oversee and assign work to the school Technology Assistant (TA), as well as work with other 3rd party / in-house ICT Trainer and any other ICT support staff in the school.

• Data management - responsible for creating and maintaining a system for archiving school digital information

• Other tasks include proactively scanning the market for technology trends and new technology tools that support Teaching and Learning and, educate and update school staff. A point of contact with MOE HQ for dissemination and coordination of ICT project related matters for schools. Raise any issues, concerns and feedback that they receive from schools on ITB initiated projects so that prompt and effective actions could be taken by ITB to address these concerns and problems early

• Any other duties as assigned.

Requirements

Minimum Diploma in ICT with minimum 3 years of relevant ICT experience

Good ICT technical knowledge

Possess ICT contract, vendor and project management skills

Good knowledge of networking system including wireless network is essential

Good interpersonal, communication, planning and analytical skills

Ability to plan independently, multi-task, work both independently and as a team

Candidate shall be registered with MOE and remain successfully registered throughout the contract period

Fluent in written and spoken English

Singaporean onlyInterested applicants please visit our website at www.seacaremanpower.com

Lic 95C4455

We regret to inform only shortlisted candidates will be notified

Skills
Success Human Resource Centre Pte Ltd
17Mar
System & Storage Admin
Success Human Resource Centre Pte Ltd   via JobsCentral



Contract

Monday to Friday (8:00 am – 6:30 pm)

Location: Woodlands

Job Responsibilities:

Administer system up to Windows Server OS, DNS, AD

Administer Hyper-V

Coordinate server maintenance

Servers and Services monitoring during office hours;

Network Attached Storage (NAS) and Storage Area Network (SAN) Administration;

Storage space provision and administration;

Backup and recovery administration;

Server security administration;

Endpoint security policy support;

Capacity planning and management,

Servers and Services performance fine tuning    Read more

and fault management;

Housekeeping of system logs

Problem identification and resolution;

Report requirements;

Inventory and Asset Management for Server and Storage equipment.

Software distribution support services leveraging SCCM

Administering of Skype for Business

Microsoft Intune administration & support

Respond to GITSIR notification

Server patch management

Period:

Contract (3 Years)

Location:

Woodlands

Working Hours:

Monday to Friday (8:00 am – 6:30 pm)

Requirements:

Education and Training: IT related certifications, e.g.

Microsoft Certified Solution Expert (MCSE)

Hitachi Vantara Certified Professional in Storage Administration or above

ITIL version 3 or above certification.

Interpersonal Skill: Able to work IT support and other datacenter personnel to ensure uptime maximization

Communication Skill: Able to produce concise reports on datacenter operations

IT Skill: Understand IT operations, technology and maintaining computer network systems.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[Click Here to Email Your Resume] (Reg No: R1658584)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

1 Sophia Road, Peace Centre,

#06-23/29 Singapore 228149

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Skills
Success Human Resource Centre Pte Ltd
17Mar
Network/Senior Network Engineers/Network Consultants - Up To $6K
Success Human Resource Centre Pte Ltd   via JobsCentral



Permanent / Contract

Location: Jurong East / Woodlands

Mon to Fri: Office Hours

Up to $6,000

Responsibilities:

Provide post sales maintenance support services for customers' Enterprise IT Network.

Work closely with SDM to resolve and fulfil customers' operational issues / services request.

Next level of technical escalation for L1 engineer to resolve complex network issue

Provide technical consultancy / advise to L1 engineers and customers

Preferably with good knowledge and hands    Read more

on experience in any of the following areas:

LAN/WAN/WLAN: Cisco/Alcatel Switches/routers, WLC.

Network Security Solutions: Fortinet, Junipers and Checkpoints, Cisco IPS/IDS, ISE, ACS & ASA, ESA, WSA, SMA.

Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.

Network Appliances based: Infoblox DNS/DHCP, NTP Server, F5 LTM/GTM, A10 LTM.

Manage the network devices configuration and access control list (ACL) as per the agreed policies

Administer the Firewalls, NIDS, Antivirus and other security components

Managing Firewall Rules as per agreed policies

Apply necessary patches, fixes on all the managed network components, such as switches, router, firewall, IPS/IDS, Wireless controllers, etc.

Perform preventive maintenance / security vulnerability check on customers’ network devices.

Develop and update preventive maintenance documentations.

Participation during the vulnerability assessment

Advise customers on the Security vulnerability advisory.

Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.

Open TAC case with principal vendor for complex problem resolutions.

Update IDS Signatures

Respond to GITSIR notification

Inventory and Asset Management for network devices

Monitor & manage network logs for unauthorized activities

Co-ordinate and implement all the necessary patches

Co-ordinate internal or external audit

Able to work flexible hours especially during after-office hours downtimes.

Perform standby duties if required.

Period:

Permanent/ Contract

Salary:

$2,000 to $6,000 (Depending on experience)

Location:

Jurong East / Woodlands

Working hours:

Monday to Friday: Office hours

Requirements:

ITE / Diploma / Bachelor’s degree in Engineering, Computer Science, Information Technology, Security or equivalent.

Education and Training: IT related certifications, e.g.

Alcatel-Lucent Certification (ACFE/ACSE);

Cisco Certification (CCNP/CCNA/CCIE);

Check Point Certified Administrator (CCSA);

Palo-Alto Network Security Engineer (PCNSE);

F5 Certified BIG-IP Administrator (F5-CA) or above;

ITIL version 3 or above certification.

Experience with LAN, WAN, WLAN , Data and Security networking in maintenance support and break-fix.

Proven analytical and problem-solving abilities.

Highly self-motivated and directed, with keen attention to detail.

Experience working in a team-oriented, collaborative environment.

Interpersonal Skill: Able to work IT support and other datacenter personnel to ensure uptime maximization

Communication Skill: Able to produce concise reports on datacenter operations.

Good communication and writing skills.

Strong customer service orientation.

IT Skill: Understand IT operations, technology, and maintaining computer network systems.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[Click Here to Email Your Resume] (Reg No: R1550273)

[Click Here to Email Your Resume] (Reg No: R1658584)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

1 Sophia Road, Peace Centre,

#06-23/29 Singapore 228149

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Skills
The Advertiser
16Mar
Network Engineer / Senior Nw Engineer
The Advertiser   via JobsCentral



Roles & Responsibilities

Network Engineers ( 1 Senior , 1 Junior )

Administer the Firewalls, NIDS, Antivirus and other security components

Managing Firewall Rules as per agreed policies

Update IDS Signatures

Apply necessary patches, fixes on all the managed network components, such as switches, router, firewall, IPS/IDS, Wireless controllers, etc.

Monitor & manage network logs for unauthorized activities

Co-ordinate and implement all the necessary patches

Manage the network devices configuration and access control list (ACL) as    Read more

per the agreed policies

participation during the vulnerability assessment

Coordinate internal or external audit

Respond to GITSIR notification

Inventory and Asset Management for network devices

Requirements

Education and Training: IT related certifications, e.g.

Alcatel-Lucent Certified Field Expert (ACFE);

Cisco Certified Network Professional (CCNP);

Check Point Certified Administrator (CCSA);

Palo-Alto Network Security Engineer (PCNSE);

F5 Certified BIG-IP Administrator (F5-CA) or above;

ITIL version 3 or above certification.

Interpersonal Skill: Able to work IT support and other datacenter personnel to ensure uptime maximization

Communication Skill: Able to produce concise reports on datacenter operations

IT Skill: Understand IT operations, technology and maintaining computer network systems.

Skills
Seagate
16Mar
IT Operation - Engineer
Seagate   via Seagate

185034 IT Operation - Engineer (Open) Support business operation Have in-depth understanding of the business applications and services as well as the related business impacts Perform business application service monitoring & issue troubleshooting Provide 24x7 application & operation support (on standby rotation) Work closely with stakeholders on problem resolution and escalation Perform business application testing Develop, document, review & maintain processes and procedures. Review existing systems implementations to    Read more

ensure processes and procedures are in line with security policies & standards Project management Identifies project requirements by interviewing customers; analyzing operations; determining project scope; documenting results Develops project estimates by identifying phases and elements, resource requirements, and cost   Qualifications Experience in IT operation Proficient in SDLC Competent in Project Management Proficient in documenting procedures and processes Good Knowledge in operating system, server and network operation Competent in analytical, problem-solving and troubleshooting skills Bachelor Degree / Diploma / Relevant years of experience Job Family: Engineering Professional

Skills
SCIENTE INTERNATIONAL PTE. LTD.
15Mar
Network Engineer (Jd#4966)
SCIENTE INTERNATIONAL PTE. LTD.   via JobsCentral



Roles & Responsibilities

An interesting opportunity to be part of a large global financial firm, to support infrastructure hardware and software systems for both new and upgrades implementation.

Requirements

Mandatory Skill-set

Degree in Computer Science, Engineering and Information Systems;

At least 4 years in implementing and supporting multi-site environment, network and security solutions for medium to large corporation;

Experience in Cisco Data, Routing, Switching, Wireless and Security products;

Experience in working with Firewalls, remote access    Read more

and network monitoring tools;

Good working knowledge of routing protocols, LAN, MAN, WAN network, VPN IPS, WAF, SLB;

Experience with networking products such as F5, Checkpoint, Riverbed;

Knowledge in Network Management, Performance Monitoring and Security tools;

Comfortable to be on 24x7 standby support (where required);

Able to work independent, self-motivated and willing to take challenges;

Strong Analytical and problem-solving skills;

Strong communication, presentation, and technical writing skills.

Desired Skill-set

Certifications (CCIE, CCNA, CCNP, CCDA);

Experience working in financial industries like banking or insurance.

Responsibilities

Provide technical expertise in identifying, troubleshooting, and resolving network problems;

Work on network security functions, network resources, conduct network recovery;

Responsible to support IT operations by performing maintenance and performance tuning of LAN/WAN, ensuring the stability of network infrastructure;

Provide necessary support on network infrastructure ensuring compliance to the IT Risk andSecurity standard;

Initiate and evaluate new products to improve existing network infrastructure;

Maintain up to date systems documentation based on approved services and change requests;

Assist in Disaster recovery (DR) and business continuity activities.

Should you be interested in this opportunity, please send your updated resume to [Click Here to Email Your Resume] at the earliest.

Confidentiality is assured, and only shortlisted candidates will be notified.

EA License: 07C5639

Skills
Infinite Computer Solutions Pte Ltd
15Mar
It Operations Manager (Applications)
Infinite Computer Solutions Pte Ltd   via JobsCentral



Roles & Responsibilities

Management of ICT Application Contract and Operating Budget

Manage ICT Application contracts to ensure the project/application vendors meet contractual obligations.

Track the projects’ expenditure and ensure meeting the agreed budget utilisation.

Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requsition/order, goods receiving, invoice tracking and verification/certification.

Manage and monitor defects, issues and incidents of Authority’s    Read more

IT applications and services to meet the agreed service level agreement.

Develop guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.

Provide application support in all stages of IT application life cycle.

Management of ICT Application Security and Compliance

Ensure compliance to Application Architecture, Agency IT Policies and Government IM8 policies relating to ICT Application services.

Ensure security patches on ICT Application are timely updated in accordance to IM8 policy.

Perform user access provisioning and conduct user access control. Carry out periodic user access review and log review.

Facilitate and support IT audit activities with relevant parties.

Manage and support ad-hoc security scans, patches and other security measures when required.

IT Operations Support

Resolve escalated IT cases in an accurate and timely manner.

Collate and report IT applications and operations statistics.

Manage, support and track IT change management activities.

Track, manage and ensure compliance of IT operation tasks and activities as defined in the project management office (PMO) to support and maintain process standards.

Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation.

Provide secretariat function for meetings/forums.

Requirements

Tertiary qualification preferably with at least 3 years of relevant experience in performing the role.

Knowledge of IT security and infrastructure designs and implementations.

Working knowledge of software development methodologies and tools such as Microsoft Office and .Net framework.

Team player with strong organization and people handling skills.

Strong in writing, presentation and stakeholder management.

Preferably with experience in delivering and operating Government IT projects.

Able to plan and implement operation processes and procedures to manage the day to day operation of the system to meet the business operation objectives on systems availability.

Able to manage project costs, including change requests/service requests, to ensure that projects achieve their planned benefits within budget.

Able to manage project risks in a timely manner to ensure impact is mitigated.

Able to understand the IT management policy, quality management policy and security guidelines to ensure maintenance processes and procedures are designed to comply with these policy and guidelines.

EA License No. - 14C6941

Skills
Infinite Computer Solutions Pte Ltd
15Mar
It Operations Manager (Infrastructure)
Infinite Computer Solutions Pte Ltd   via JobsCentral



Roles & Responsibilities

IT Operations Manager (Infrastructure) specialises in 3 main Towers: Desktop, Network/Security.

Delivery of ICT Infrastructure Services

Responsible for the ICT infrastructure aspect of the projects from initiation to implementation, ensuring ICT Infrastructure services are delivered on time, meeting business needs and quality and within agreed budget.

Study business and application requirements, review organisational ICT infrastructure,design and implement the ICT infrastructure architecture to meet current and future requirements.

Manage the awarded    Read more

vendors and ICT contracts to ensure thevendors meets contractual obligations, leading to successful delivery of the project.

Management of ICT Infrastructure and Services

Ensure incidents are resolved within the service level agreement and should avoid having re-occurance of incidents.

Ensure service requests are closed within agreed timelines.

Develop guidelines, processes and procedures to enhance ICT Infrastructure resilency and service availability.

Maintain hardware and software assets, annual asset stocktake; and to conduct technology refresh before they are end-of-life.

Maintain ICT Infrastructure capacity to meet current and future growth.

Maintain ICT Infrastructure services contracts and ensure they are renewed before expiry.

Provide periodic ICT Infrastructure Health status reports.

Provide secretariat function for meetings/forums.

Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation.

Management of ICT Infrastructure Operating Budget

Maintain ICT Infrastructure Operating budget and ensure meeting the agreed budget utilisation.

Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requsition/order, goods receiving, invoice tracking and verification/certification.

Management of ICT Infrastructure Security and Compliance

Ensure compliance to Technical Architecture, Technology Reference Model (TRM) and Agency IT Policies and governement IM8 policies relating to ICT Infrastructure services.

Conduct periodic review on ICT Infrastructure logs; privileged accounts and access rights to ensure no unauthorised access, system changes nor suspicious activities.

Ensure security patches on ICT Infrastructure are timely updated in accordance to IM8 policy.

Conduct ad-hoc security scans, patches and other security measures when required.

Support IT audit activities when required

Requirements

Tertiary qualification preferably with at least 3 yearsof relevant experience in performing the role.

Strong analytical, conceptualisation and problem solving skills.

Team player with strong organization and people handling skills.

Proactive and dedicated individual with strong customer orientation and multi-tasking capabilities.

Excellent communication skills, both oral and written, with the ability to present ideas and influence stakeholders.

Professional related certifications such as ITIL and MCP will be an added advantage.

Knowledge of IT security and infrastructure designs.

Preferably with experience in delivering and operating Government IT projects.

Able to manage project risks in a timely manner to ensure impact is mitigated.

EA License No. - 14C6941

Skills
VAN OORD DREDGING AND MARINE CONTRACTORS B.V.
15Mar
Storage & Compute Systems Engineer
VAN OORD DREDGING AND MARINE CONTRACTORS B.V.   via JobsCentral



Roles & Responsibilities

The Van Oord Global IT department is developing into the next phase of maturity, where the extension of the IT Support Window (Follow-The-Sun) is one of the key priorities. The first step is starting up an IT Operations ‘Hub’ at our Singapore office, which will work closely together with our team at the headquarter office in The Netherlands. This hub will be responsible for 1st/2nd line    Read more

Service Desk end user support and for managing and supporting our enterprise infrastructure in our data centers, in our offices and at our vessels.

For this IT Operations team in Singapore, we are looking for a full-time skilled Storage & Compute Systems Engineer to strengthen the team. The IT Operations team is a multiskilled team responsible for delivering high-quality IT services with a focus on availability, continuity and security.

Are you the enthusiastic and experienced Storage & Compute Systems Engineer we are looking for? A team player who is capable of focusing on adding value for our customers by constantly seeking to improve and innovate our IT Services. Read further to see what we can offer you.

Role and responsibilities

As part of the Global IT organization, you are responsible for the health, performance, availability and security of our on-premise and cloud storage and compute infrastructure.

In this responsible and challenging role, your focus is to ensure the proactive support of our infrastructure at 80 different offices worldwide and on board of more than 80 vessels. Our key drivers are: customer focus, proactivity, innovation, flexibility, zero touch, automation and first time right delivery.

Your challenges

Ensuring optimum performance, availability and 'health' of our storage & compute systems in our datacenters, offices and vessels;

Dealing with disruptions, analyzing and problem solving;

Preparing and performing upgrades, updates, patches and other types of changes;

Strive for maximum automation of repetitive systems operations tasks;

Documenting technical solutions and writing standard operation procedures (SOP's);

Performing infrastructure and system break-fix activities at regional offices and vessels;

Executing regional deployment activities and participating in challenging and multidiscipline infrastructure projects;

Being part of a global and multidisciplinary IT organization;

Quality and service are very important to you, which is reflected in the quality of your administration or the level of your participation in projects.

We offer

Van Oord offers a challenging working environment with attractive opportunities for further development. In addition, we can provide an excellent salary package appropriate to your background and experience.

Please indicate your availability, expected salary, and reason for leaving your current job in your CV.

Closing Date: 10 March 2019

Requirements

Skills & Experience Required

To be successful in this position, you must have the ability to demonstrate or possess:

A bachelor's degree in information technology and a minimum of 5 years relevant and recent work experience in a similar role, preferably in a medium/large international organization with geographically spread teams;

Extensive technical knowledge of and experience with NetApp Ontap 8.0 systems;

Extensive technical knowledge of and experience with large VMware vSphere 6.0 and Microsoft Hyper-V Server 2016 environments;

Knowledge of and experience with Dell PowerEdge VRTX Enclosure and Server Systems;

Knowledge of and experience with Windows Server 2016 and 2012;

Knowledge of and experience with Linux;

Knowledge of and experience with Veeam backup systems;

Highly skilled in PowerShell scripting;

Experience with managing Compute & Storage environments in Azure is an advantage;

Experience with Docker and Kubernetes is an advantage;

Recent certification in the above technical areas is an advantage;

LEAN certification or willing to become certified;

Analytic, service oriented, proactive, flexible, energetic and stress resistant;

Excellent command of English language (written and spoken);

A team player who takes ownership, with good communication skills and capable of building bridges between the other worldwide operating IT-disciplines and our customers

Skills