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Jobs that require it service management skill

FDM Singapore Consulting Pte Ltd
19Mar
Graduate Technology Consultant - It Service Management/Devops
FDM Singapore Consulting Pte Ltd   via JobsCentral



Your career starts here.

Everybody tells you that technology is the world’s fastest growing industry, but what if you could really see for yourself? If you think a career in tech is just about coding, think again. Some of our consultants are currently working on exciting advancements in technology, including robotics, automation and more.

FDM is an award-winning graduate employer. We’re passionate about kick-starting graduate careers in technology    Read more

and support you every step of the way. When you become an FDMer, you’ll first be trained in our Singapore academy. Following training, you’ll gain two years of commercial experience. It doesn’t stop there, many of our consultants go on to work permanently with the client, work internally at FDM or choose a different pathway using the connections and experience they’ve gained.

Over 3,000 FDM consultants are currently placed with our clients, working in a variety of roles including; DevOps, Project Support Office, IT Service Management, Software Development, Business Intelligence and Business Analysis. We work with prestigious clients all around the world including; DBS, Standard Chartered, ANZ, RHB to name a few. Your opportunity to make an impact in the industry starts here.

We’re seeking candidates who are interested in IT Service Management / DevOps.

5 reasons why FDM is for you:

Commercially relevant training and development of employability skills including Microsoft Excel, and interview techniques alongside access to industry-recognised qualifications

Excellent employee benefits, including the prestigious ‘Consultant of the Month award’ and the option to join FDM’s Buy As You Earn share scheme

Individual mentoring and ongoing support throughout your entire FDM journey

Tech talks, social and networking events

The ideal FDMer has:

Excellent communication skills and an ability to build relationships

Ambitious characteristics with a drive to succeed within tech

A degree, preferably within a STEM discipline but all degrees considered

Strong analytical skills

Good decision-making skills within fast-paced working environments

An interest in working nationally to support our clients

Commitment to a two-year contract with FDM upon completion of the training period

There’s no need to wait until September to apply, we have start dates all year round.

Culture and Diversity

At FDM, our culture is unique. From charity partnerships to networking events, we are proud to provide a range of opportunities for you to get involved in, broaden your network and help you build relationships. Not to mention our renowned diverse workforce - in 2018 we were awarded Diversity Employer of the Year and we continue to prove that we’re inclusive by nature through our initiatives including Women in Tech.

There’s never been a better time to start a rewarding career in technology. Make an application today and see where your career will take you!

Training start date: 15th April

Apply now

Thinking of applying but want more information? Visit our website fdmgroup.com

Skills
VISA WORLDWIDE PTE. LIMITED
18Mar
Sr. Sw Engineer
VISA WORLDWIDE PTE. LIMITED   via JobsCentral



Roles & Responsibilities

Plan, design & implement a tool or solution’s architecture

Develop custom solutions using the available tools to solve business problems

Evaluate and implementtools releases, upgrades, fixes and patches

Provide 3rd level support for tools by working with vendor(s)

Write optimized unit testing, behavior testing & functional testing code by collaborating with the end users / customers & developers.

Work with various internal teams in Visa to ensure adherence toward standard software

development/management    Read more

methodology & framework.

Lead meetings and discussions with non-technical teams.

Find the best and most creative solutions to many different types of problems and help our

client & internal teams to achieve their goals.

Be an aficionado & advocate of latest technology in enterorise tools, automation & QA domain. Apply these technologies in a manner that empowers Visa in achieving operational & development excellence.

Requirements

Masters in computer Science with 2 years of experience or Bachelor Degree in Computer Science with 5 years of experience

Demonstrated experience with writing scripts in Python/Perl/Ruby/Bash/PowerShell.

Experience with REST, SOAP, JSON and XML is helpful.

Experience with programming languages like Java, C# (.Net), JavaScript, Python/Ruby etc

Good working knowledge with Databases (e.g. MSSQL, MySQL etc.)

Experience with enterprise tools like

Event Management Solutions e.g. IBM Netcool

Log management tools e.g. Splunk

Process or workflow automation software (e.g. Resolve / HPOO / BAO / Activiti etc.)

Working knowledge of IT management protocols such as ICMP, SNMP, WMI, syslog-ng, SSH, etc.

Knowledge of software development life cycle required

Good to have/ plus

ITSM Process experience (e.g. Change Management, Incident Management etc.)

Working experience with ITSM Tools (e.g. Service Now, BMC Remedy etc.)

Previous use of GIT or Subversion for code management and versioning.

Development of RESTful APIs, a huge plus.

Understanding of basic networking concepts, IP routing, access-lists, layer 2 switching

Linux familiarity and experience working in a shell environment.

Familiarity with Network, Systems and Infrastructure Management concepts, for example FCAPS model is good to have.

Expected General Soft Skills

Ability to engage on technical issues and concepts across multiple organization levels inside and outside Visa.

Able to work independently, yet seamlessly integrate and manage diverse groups and functions organized within different organizational reporting lines

Ability to lead and self-manage projects and tasks.

Ability, desire and motivation to learn quickly and pick up new skills.

Organized and be able to prioritize workload in order to meet necessary deadlines

Make independent judgments/decisions within established guidelines

Demonstrable teamwork attitude, ready to initiate collaboration and resolve conflicts

ITIL and project management certification a plus

Skills
EPS Computer Systems Pte Ltd
16Mar
Network Engineer
EPS Computer Systems Pte Ltd   via JobsCentral



Roles & Responsibilities

Responsibilities:

- Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level

- Align or enhance ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB

- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability

- Respond    Read more

promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated

- Provide timely status updates to relevant parties

- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business

- Create and maintain comprehensive documentation for all implemented networks

- Assist in preparation of proposals and solution presentations

- Attain key certifications for partnership with key vendors

Requirements

Requirements:

- At least 2 years of relevant experience

- Having CCNA / CCNP certifications will be advantageous.

- A strong analytical & respond to incidents and provide problem solving skills

- Able to work efficiently and effectively in teams

HOW TO APPLY

Kindly submit your updated resume in MS Word Format to: [Click Here to Email Your Resume] for immediate processing. Do state your availability, current and expected salaries in your resume/email.

Camille Wee (EA Registration No. : R1654076)

Skills
INVOSYSTEMS SOLUTIONS PTE. LTD.
16Mar
Hadoop/Linux/Vmware Administrator
INVOSYSTEMS SOLUTIONS PTE. LTD.   via JobsCentral



Roles & Responsibilities

3-7 Years of total experience.

Extensive experience in Redhat Linux (RHEL)

Experience in VM, Vmware, installation and troubleshooting

Experience in High Availability, Storage and Networking

Knowledge on Hadoop Administration

Basic ITSM knowledge to ensure process are being followed

Selected candidate will be trained on Hadoop Infrastructure administration

Requirements

3-7 Years of total experience.

Extensive experience in Redhat Linux (RHEL)

Experience in VM, Vmware, installation and troubleshooting

Experience in High Availability, Storage and Networking

Knowledge on Hadoop Administration

Basic ITSM    Read more

knowledge to ensure process are being followed

Selected candidate will be trained on Hadoop Infrastructure administration

Skills
INVOSYSTEMS SOLUTIONS PTE. LTD.
16Mar
Hadoop (Big Data) Administrator
INVOSYSTEMS SOLUTIONS PTE. LTD.   via JobsCentral



Roles & Responsibilities

4-5 Years of total experience.

Knowledge on Hadoop (Cloudera preferred)

Experience in administrating a Hadoop environment on day2day basis.

Hand on experience in system administration (e.g. execute patch mgmt.)

Liaising with customer before application rollout into Hadoop environment

Daily system health check (routine check to ensure Hadoop cluster is steady)

Basic ITSM knowledge to ensure process are being followed

Requirements

4-5 Years of total experience.

Knowledge on Hadoop    Read more

(Cloudera preferred)

Experience in administrating a Hadoop environment on day2day basis.

Hand on experience in system administration (e.g. execute patch mgmt.)

Liaising with customer before application rollout into Hadoop environment

Daily system health check (routine check to ensure Hadoop cluster is steady)

Basic ITSM knowledge to ensure process are being followed

Skills
INVOSYSTEMS SOLUTIONS PTE. LTD.
16Mar
Hadoop (Big Data) Administrator
INVOSYSTEMS SOLUTIONS PTE. LTD.   via JobsCentral



Roles & Responsibilities

4-5 Years of total experience.

Knowledge on Hadoop (Cloudera preferred)

Experience in administrating a Hadoop environment on day2day basis.

Hand on experience in system administration (e.g. execute patch mgmt.)

Liaising with customer before application rollout into Hadoop environment

Daily system health check (routine check to ensure Hadoop cluster is steady)

Basic ITSM knowledge to ensure process are being followed

Requirements

4-5 Years of total experience.

Knowledge on Hadoop    Read more

(Cloudera preferred)

Experience in administrating a Hadoop environment on day2day basis.

Hand on experience in system administration (e.g. execute patch mgmt.)

Liaising with customer before application rollout into Hadoop environment

Daily system health check (routine check to ensure Hadoop cluster is steady)

Basic ITSM knowledge to ensure process are being followed

Skills
Encora Technologies Pte Ltd
16Mar
Information Security
Encora Technologies Pte Ltd   via Monster

Should have a minimum experience of 8 to 10 years in managing Information security operations with minimum of 5 years of experience in Information security projects and BAU implementation. Candidate should be well versed with management and operations of devices such as Firewalls, SIEM, PIM/PAMVPN, Configuration Compliance- Qualsys CCS, Nessus, IDS/IPS, Web filtering solutions, Email gateway solution.

He should have basic understanding of project life-cycle and should have    Read more

handled/Implemented at least 4 information security projects in his tenure. Experience in managing data center activities is added advantage.

Knowledge of Operating system (Windows/Linux) working is desirable. Basic understanding of Web servers and DB (Oracle/MS SQL) is a plus.

Should have experience on client management and have clear communication. He should be having strong understanding on the different ITSM process in an organization (Change Management/Incident Management/Release Management etc.)

Certification requirement – CISSP, CISM, CCNA Security.

Product Expertise: -

1. Compliance tools - Qualsys Symantec CCS, Nessus. – 3-4 Years

2. SIEM:- McAfee – 5 Years

3. IDS/IPS:- McAfee Intrushield NS series. – 5 years

4. Advance persistent threat

5. Antivirus Soultions.

6. PIM/PAM – ERPM

7. Web Filtering solution:- Zscaler

8. Email Gateway solution:- Symantec Messaging Gateway (Brightmail)

9. Data Base security.

10. Firewall Management: - Algosec

11. Security Analytics.

12. Strong documentation skills

Skills
HCL SINGAPORE PTE. LTD.
15Mar
Analyst- Bahasa Service Desk Specialist
HCL SINGAPORE PTE. LTD.   via JobsCentral



Roles & Responsibilities

-Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users

Route problems to internal 2nd and 3rd level IT support staff.

Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.

Administer and provide User account provisioning.

Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.

.Responds    Read more

to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate

support teams and follow up until closure.

.Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution,

and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs

.Perform user account management activities

Escalate complex problem to appropriate support specialists

Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets,

presentation graphics, database management systems, electronic mail, and communications)

.Troubleshoot client software and basic network connectivity problems

.Identify, evaluate and prioritize customer problems and complaints

.May train users and operators on a limited basis and/or may write training procedures

.Participate in on-going training and departmental development

.Routine maintenance updates with other IT staff and business units

.Provide all required documentation including standards, configurations and diagrams

.Provide knowledge transfer of EUC operations

Requirements

Phone support experience necessary.

Technical helpdesk or technical call center experience is necessary.

Disciplined, systematic problem solving skills required.

Hands-on work experience with the following:

Windows Operating systems

Clients: Windows7, Windows Vista, Windows XP, Windows 2000

Servers: Windows 2000, Windows 2003, Windows 2008,

Knowledge of Active Directory, Exchange 2003/2007

ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center

User account creation for Active Directory, Exchange Mailboxes, Distribution lists

Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools

MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio

Internet browsers (e.g. Explorer, Chrome, Firefox),

VPN and remote dial-in users

Support for laptop, desktops, and printers

PDA and blackberry support

Others: Adobe Acrobat and other common desktop applications like Winzip, etc

This job also requires you to speak, read and write Bahasa as you will support users from Indonesia in bahasa language.

Experience:

Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone.

Personal dedication to providing high quality, superior service at all times.Ability to finish what is started is a must.

Ability to work flexible hours from time to time to cover for other help desk staff and to be on call via pager during the week.

Customer Focus

Teamwork

Technical Expertise

Interpersonal Effectiveness

Concern for Order and Quality

Skills
VISA WORLDWIDE PTE. LIMITED
15Mar
Sr. Sw Engineer
VISA WORLDWIDE PTE. LIMITED   via JobsCentral



Roles & Responsibilities

Plan, design & implement a tool or solution’s architecture

Develop custom solutions using the available tools to solve business problems

Evaluate and implementtools releases, upgrades, fixes and patches

Provide 3rd level support for tools by working with vendor(s)

Write optimized unit testing, behavior testing & functional testing code by collaborating with the end users / customers & developers.

Work with various internal teams in Visa to ensure adherence toward standard software

   Read more

development/management methodology & framework.

Lead meetings and discussions with non-technical teams.

Find the best and most creative solutions to many different types of problems and help our

client & internal teams to achieve their goals.

Be an aficionado & advocate of latest technology in enterorise tools, automation & QA domain. Apply these technologies in a manner that empowers Visa in achieving operational & development excellence.

Requirements

Masters in computer Science with 2 years of experience or Bachelor Degree in Computer Science with 5 years of experience

Demonstrated experience with writing scripts in Python/Perl/Ruby/Bash/PowerShell.

Experience with REST, SOAP, JSON and XML is helpful.

Experience with programming languages like Java, C# (.Net), JavaScript, Python/Ruby etc

Good working knowledge with Databases (e.g. MSSQL, MySQL etc.)

Experience with enterprise tools like

Event Management Solutions e.g. IBM Netcool

Log management tools e.g. Splunk

Process or workflow automation software (e.g. Resolve / HPOO / BAO / Activiti etc.)

Working knowledge of IT management protocols such as ICMP, SNMP, WMI, syslog-ng, SSH, etc.

Knowledge of software development life cycle required

Good to have/ plus

ITSM Process experience (e.g. Change Management, Incident Management etc.)

Working experience with ITSM Tools (e.g. Service Now, BMC Remedy etc.)

Previous use of GIT or Subversion for code management and versioning.

Development of RESTful APIs, a huge plus.

Understanding of basic networking concepts, IP routing, access-lists, layer 2 switching

Linux familiarity and experience working in a shell environment.

Familiarity with Network, Systems and Infrastructure Management concepts, for example FCAPS model is good to have.

Expected General Soft Skills

Ability to engage on technical issues and concepts across multiple organization levels inside and outside Visa.

Able to work independently, yet seamlessly integrate and manage diverse groups and functions organized within different organizational reporting lines

Ability to lead and self-manage projects and tasks.

Ability, desire and motivation to learn quickly and pick up new skills.

Organized and be able to prioritize workload in order to meet necessary deadlines

Make independent judgments/decisions within established guidelines

Demonstrable teamwork attitude, ready to initiate collaboration and resolve conflicts

ITIL and project management certification a plus

Skills
Singtel
14Mar
Emerging Technologies Engineer
Singtel   via Singtel



We are looking for young people with a passion in deepening technology skillsets and the potential to be a technical expert.

You will undergo structured training programme that will come with industry recognized certification and will be given opportunities to be exposed to valuable real-life working experience through OJT.

If you have strong IT concepts & fundamentals, learning agility and positive working attitudes towards challenges; we welcome you    Read more

to embark on an enriching and rewarding career path with us.

The ideal candidate should possess:

Degree in Electronics & Electrical Engineering, Computer Engineering, Information Systems or its equivalent practical experience.

You will need to be a fresh graduate and/or young professional (with no more than 2 years’ of working experience), holding a minimum of Honours degree with Merit/Cum Laude.

Have knowledge in areas like

IT Concepts (eg. OSI/ITIL/ITSM)

Programming algorithm & coding (eg. SQL/PHP/Python/Ruby)

Operating System (eg. Linux/Microsoft/Cisco)

Skills