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Jobs that require root cause analysis skill

A-IT Software Services Pte Ltd
Office 365 and Mobility Engineer
A-IT Software Services Pte Ltd   via JobTech

  • Level 3 technical support for Microsoft Office 365 service and Blackberry Unified Endpoint Management (UEM) infrastructure  
  • Perform systems maintenance, monitoring, verifying the integrity and availability of all hardware, server resources and application logs.
  • Create and maintain system documentation for Office 365 / MDM technologies, including installation, configurations and root cause analysis.
  • Scripting and automations
  • Maintain a good understanding of upcoming changes to the platforms to assist with user change management.
  • Collaborate with other IT staff, including networking, security, and data center operation teams, to facilitate effective issue resolution.


  1. Minimum 5 years of Microsoft infrastructure depoyment and support experience
  2. An in-depth knowledge of Microsoft Office 365 service (Exchange, SharePoint, Yammer, Teams), ADFS, Windows Server 2012/2012 R2, Windows security and related technology, mobile device management (MDM) /mobile application management (MAM).
  3. Experience in handing the E-mail gateway, Office 365 and Active directory
  4. Knowledge of Office 365 Teams/Groups/Video/Delve/Power BI.
  5. Advanced skills managing Office 365 using PowerShell.
  6. Experience with Azure AD user management both for Office 365 and third-party services.
  7. Must have experience in mobile device management technology preferably Blackberry and Microsoft Intune solution 
  8. Able to work shift and providing 24X7 systems support and implementation, include regional support.
  9. Strong knowledge on scripting, network and system
  10. Solutions oriented, strong organization skills and performance oriented
  11. Able to work independently and with all levels of management and staff
  12. Good interpersona and communication skills.

Enggsol Pte Ltd
Database Administrator (Ms Sql, Mysql)
Enggsol Pte Ltd   via Monster

Daily health monitoring of production database system and data integrity checks

Database migration and performance monitoring

System / data backup, disaster recovery

Carry out periodical production patch and upgrade management

Automate and monitor huge file transfer for archiving

Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels and conduct root cause analysis

Enforce security standards for databases

Keep abreast of advances in database technologies to    Read more

identify opportunities to fine tune and optimize databases and related system infrastructure

Database administration and management (capacity planning, installation, backup, recovery, monitoring, Performance optimizations, troubleshooting, load/hardware analysis mapping, security etc.)

Query optimization and tuning skills, analysis and troubleshooting interactions between databases, operating systems and applications with regard to performance and resources usage

Creating database tables, setting up indexes, data constraints and DB views Analyze, predict through trend analysis and resolve database system, storage and application issues

Review existing software architecture and contribute to improving on the future architecture for stability and a maximum of performance

Collect and analyze database performance information; identify and implement solutions for performance problems

REQUIREMENTS:Degree, preferably IT or Engineering-related. Committed and motivated individual and willing to work odd hours at times when required

Proficient in Linux / Unix environment shell scripting

Experience in setting up and supporting database mirroring, failover clustering would be advantageous

Relevant working experience as an MYSQL/ MARIA DB / MS SQL Database Administrator in production environment would be advantageous

Managing experience of MS SQL servers (2008, 2012, 2014, 2016)

Strong understanding in Database clustering techniques and operations

Past working experience in Cloud environment is an advantage

Able to handle demanding service response and recovery turnaround

Able to manage daily support tasks to meet stringent SLA requirements

Excellent scheduling and multitasking skills

Meticulous and process-oriented

Good, hard-working attitude with ability to work well under pressure

Good communication skills English (written, spoken)

Good analytical skills with ability to work with others to resolve problems.

Good organization skills, with ability to properly document and track information.

CBM Pte Ltd
Laundry Technician
CBM Pte Ltd   via JobsCentral

Conduct machine trouble shooting, root cause analysis and effective countermeasure

Execute corrective and preventive maintenance programs as defined by the maintenance engineers with minimal guidance

Update documentation (work orders, spare parts, etc.) as specified by the maintenance department procedure

Support maintenance Engineers for machine upgrades and modifications

Work closely and maintain good working relationship with peers and production staff to achieve the required output from the machines

Provide    Read more

guidance and assistance to Autonomous Maintenance in cleaning, inspection and lubrication

Any other assigned duties

Job Requirements

Possess at least ITE / NITEC / Diploma qualification in Electrical of Electronic or equivalent

At least 1 year of relevant experience in electrical maintenance and troubleshooting of equipment and machines

Hands on experience in troubleshooting in PLC, SCADA, AC / DC Motors Control and Drivers is preferred

Able to read electrical and electronics schematic diagrams

Proactive and driven to learn and take on challenges

Team player, meticulous and responsible

Computer literate in MS Office

The Advertiser
Sccm/Citrix Engineer
The Advertiser   via JobsCentral

Roles & Responsibilities

Analyse and evaluate existing SCCM configurations and strategy

Determine and implement best practices for the engineering, configuration, administration and support of SCCM

Creation and managing of SOE image for windows 10

Upgrade of windows 10 versions to latest release through Patching.

Design and implement business applications/packages into the SCCM application framework

Assist desktop engineering with SCCM Windows desktop OS deployment and automated build processes, including performance tuning

Provide extensive troubleshooting in the    Read more

installation and configuration of SCCM and diagnose SCCM desktop deployment issues (defects, errors, inconsistencies in system function, outputs, etc.) and perform root cause analyses

Remediate issues through controlled and organized incident management processes

Design and implement software packaging and patching strategies for windows desktops

Assist in the conversion of existing automated deployment tools and processes into SCCM

Produce basic project plans and root cause analysis documents; report progress to management

Develop partnerships and collaborate with key support, architecture, engineering, and security teams

Provide internal team support, guidance and mentorship with the engineering and support of SCCM

Strong knowledge in design, implementation, troubleshooting of Citrix Presentation Server, XenApp and Xendesktop. Have performed Citrix upgrade and farm migration from planning through implementation.

Experience with Provisioning Services on Windows 2012, Hyper-V and NetScaler

Windows Server 2003/2008/2012 Troubleshooting

Participate in on-call roster


5+ years’ experience in SCCM Administration, Application Packaging, SOE design and support of systems that support 5000+ users

3+ year experience supporting multiple Citrix environments in a global environment

Strong exp in Patching Desktops and Servers to maintain compliance

Experience with Microsoft server 2012, Windows 7 and Windows 10 operating systems, desktops, print servers, printers, MFDs, plotters, Java, Adobe, VMware

Familiarity and understanding of Active Directory, Windows GPO, WINS, DNS, DHCP, and TCP/IP

Ability to work on Package Distribution, Patch management and release management troubleshooting

In-depth working knowledge of the Windows environment with at least 5+ years of Windows administration experience and a strong understanding of network concepts

Able to independently analyse and identify comprehensive solutions considering all functional implications while developing a workable solution

Excellent interpersonal skills in areas such as teamwork, facilitation and negotiation.

*Interested candidates, please apply by sending your resume in MS Word format. By submitting your application, you agree that your personal data will be collected for recruiting purposes. We regret that only shortlisted applicants will be notified.

Registration No. R1333447

EA Licence No. 18C9464

EIRE Systems Singapore PTE. LTD.
Senior System Engineer (Windows/ Vmware)
EIRE Systems Singapore PTE. LTD.   via JobsCentral

Roles & Responsibilities

Installation, maintenance, administration and support of the APAC VMware / Windows server estate as part of a global team

Design, develop, and test scripts and tools to automate operational support processes, improve efficiency, responsiveness and aid the ability to scale

Engaging with the broader operational teams in the management and resolution of incidents and problems

Troubleshooting and root cause analysis

Maintain high levels of availability across the estate.

This is a    Read more

1 year project


Experience managing HP/Cisco physical servers and chassis, Windows 2008/2012/2016 OS, ESX and Hyper V Virtualization clients, MS Clustering and MS SQL DB services

ESX Site Recovery Manager for DR failover

Citrix services including storefront/persona/director for Virtual Desktop services, Active Directory administration for APAC File Services, Print and electronic Fax support.

Ability to manage challenging technical issues by setting customer expectations, devising and implementing action plans and professionally communicating to all parties involved

Hands-on experience in deploying large Virtual machines

Possess excellent communication skills

Prefer experience in Banking/ Financial industry

Machining Development Specialist / Engineer (Fcv_19000002)

Roles & Responsibilities

We are inviting highly motivated and competent individual to join our Global Additive Manufacturing Center (GAMC) team as Machining Development Specialist / Engineer.

GAMC is currently focusing on pilot production and downstream R&D activities for additive manufacturing operation in Singapore. This position will be part of the R&D function and responsible for developing, stabilizing and optimizing First Article (FA) machining process for new printed parts.

Job Responsibilities:

Conducts First    Read more

Article (FA) part machining using 5-axis vertical machining center to meet drawing requirements and ensure repeatability.

Conducts machine capacity analysis and daily job planning.

Conducts tooling cost and cycle time analysis to achieve optimum manufacturing process.

Prepares NC/Macro program and machining process & tooling documentation.

Supports machining of production parts whenever needed.

Supports machining automation projects.

Involves in root cause analysis on machining related non-conforming issues.

Manages machining vendor on delivery and manufacturing related issues for pilot production parts.

Responsible for personal safety and those around them. Maintains excellent housekeeping standards.


Must with at least 2 years experiences in set-up and operating 3/4/5-axis CNC milling in high volume manufacturing environment.

Prefer with machine shop supervisory experience.

Familiar with CNC turning, NX CAM and fixture design will have more advantage.

Able to think out-of-the-box with can-do attitude and willing to explore innovative method/technology.

Good communication skills.

Cpaas Presales Engineer

Roles & Responsibilities

Sales Engineering / Technical Account Management: your technical expertise will enable you to own the technical sales process, investigating, designing and presenting Nexmo’s CPaaS Voice and RTC solutions to solve customer issues through the use of our APIs

Communication & Presentation: meeting with customers to understand their technical needs, presenting new products and solutions and ultimately validating that their technical needs can be met will play a    Read more

huge part in your day-to-day at Nexmo

Cross-Functional Relationships: Working closely with all CPaaS teams will be critical to identifying key Voice and RTC prospects/clients where your technical knowledge and guidance can enable them to leverage Nexmo Voice and RTC CPaaS solutions for their maximum benefit

Delivery: your relationship building skills will be integral as you’ll follow up on internal progress to ensure timely delivery, manage complex combinations of Nexmo Voice and RTC CPaaS solutions and internal technical setups to deliver on customer needs


A proven track record in software development

Keen ability to assess situations, perform root cause analysis and provide solutions

A customer driven focus and the ability to quickly pivot in a fast paced environment.

You independently tackle challenges and don’t need anyone to keep you on track.

You’re organized and efficient with a self-starter attitude.

The ability to travel depending upon the demands of the region

BA/BS degree in Engineering, Computer Science or similar technical background

Interested applicants, please click to apply now! Kindly note that only shortlisted candidates will be contacted.

Thank you.

EA License #: 15C7529

Registration #: R1328245

Quality/Process Engineer (Based In Vietnam/Iso/Ts16949)(Cbb 080222)
TODAY\'S CAREER   via JobsCentral

Post 1: Quality Engineer

In-charge of QC Department/QA lab functions and activities to ensure compliance to quality management system requirements.

Supervise, motivate and discipline staff when required.

Documentation and maintain customer’s special packaging (exclude shipping requirements) and Certificate of Compliance (COC) requirements.

Develop, implement and maintain a quality system and continually improve its effectiveness in accordance with CCI stipulated quality management system standards for QA/QC activities assigned.

Analyze, propose    Read more

and implement corrective preventive actions to resolve productions/quality issues.

Engage in process development and improvements to achieve higher yield, better quality and lower cost.

Establish, document, implement and maintain workmanship standards of products.

Handle customers’ complaints and feedback to Engineering for root cause analysis and drive for the customer complain closure.

Schedule and coordinate periodic internal quality audit to ensure compliance with quality management system standards.

Post 2: Pocess Engineer

To plan and control production activities

To provide technical assistance to the production line as and when required.

Plan, schedule and control the production materials, machine and manpower to meet production targets and customer’s delivery dates.

Oversee all production activities to ensure smooth operation to meet production and delivery schedule.

Carry out failure analysis and recommend preventive measures to curb recurrences.

Participate in continuous improvement and new process design/development to enhance the manufacturing processes.

Identify and establish training programmes with the training department to improve the operational readiness for production personnel.

Involve in design, putting the design in technical drawing

Implement safety and housekeeping at work area.

Manage a team of Engineering Assistants and Specialists.

Up-keep discipline on the production lines.


Diploma / Degree in Mechanical/Electrical Engineering or its equivalent

At least 3 years of relevant experience in similar capacity and industry

Hands-on jig & fixture Design (using CAD or SolidWorks software), fabrication and implementation is preferred

Knowledge and internal auditor experience in ISO and TS16949 standards will have an added advantage

Must be willing to station Vietnam (Ho Chi Minh Industrial Area)

5 days’ work week (Accommodation, daily meal, transport and home trip will be provided)

Manufacturing Company/US MNC

Station at Vietnam Industrial Area (1-hour domestics flight from HCM)

Interested candidates, please state last / expected salaries, notice period and email to: [Click Here to Email Your Resume]

(In MS Words format preferred)

Attn: Audris Teo (Registration No.: R1102063)


10 Anson Road International Plaza #30-13

Singapore 079903

Fax: 6227 6121

Employment Agency Number: 96C3160

GST Registration Number: 201008417C

Log in to our website for the most current list of job advertisements: (Click the advertisement link at Job Seeker page)


Email: [Click Here to Email Your Resume]

Bizhub Asia Pte Ltd
Project Manager - Infrastructure / MCSA / RHCT
Bizhub Asia Pte Ltd   via gumtree

Responsibilities:Directly responsible for the support and operations of our cloud services.Communication with end-users, vendors and co-workers in a clear and professional manner is an absolute must.Must be willing to jump in and learn new tools and technologies in support of a very diverse set of customers.Use system analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specifications.Management and operation of Microsoft and    Read more

other public and private Cloud technologies.Involve in the installation, configuration and upgrade of any related IT infrastructure during project implementation.Ensure industry best practices are in place for server, network, storage and cloud solutions.Confirm project requirements by understanding user requirements; conferring with others in the project team.Supporting the Project Manager by identifying and managing project risk.Suggest and comply on project for technical specifications.Assist in projects charter, task list and procurement related process.Assist in planning, designing, and implementing stages during the project cycle.Assist in process improvement and compliance strategies.Involve in site survey for network related projects.Ensure projects status are updated regularly.Manage and track Change Request.Perform User Acceptance Test, project documentation and document sign-off.Preparing specification documents and user guides for the users when require.Work closely with vendors and other team members to troubleshoot complex issues and document solutions.Tasks related to risk management and security compliance including vulnerability scanning, Software, OS, Database and application patching and upgrades, measured against SLAs. Complete data backup and restore tasks.Manage assigned tickets to ensure SLA compliance and customer satisfaction.Provide root-cause analysis, contribute to knowledge base, and provide recommendations for continuous improvements to workflow, process, and technology. Requirements:Bachelor of Science (BSc) Degree in Computer/Information Science.3-5 years Systems Administration experience supporting enterprise datacentre /cloud solutions.Experience and understanding with Cloud and Virtualization technologies.Experience deploying High Availability solutions on operating systems and database.Related technology certification preferred: MCSA/RHCT.Server+, Network+, or Security+ certification.Enterprise Systems – Exchange, Dynamics, Active Directory, etc.Windows Server 2003, 2008, 2008 R2, 2012, 2012 R2, 2016.Red Hat Linux / CentOS Linux.Understanding of various services such as DNS, SMTP, SNMP, SSL and SSH.Ability to provide and suggest IT solutions based on best practices.Good understanding of ITIL processes including Service Desk, Incident, Problem, Change and Configuration Management.In depth understanding of IT infrastructure in terms of server, network, storage and cloud solutions.Experience in creation of user guides and documentations.Qualified or interested candidates, kindly apply in through emailing your CV to us at: bizhub.jobs3(at)gmail.comTo facilitate faster application processing, please utilize the email stated and not Apply Now or Send Email links in this website.We regret that only shortlisted candidates would be notified.Bizhub Asia Pte Ltdwww.bizhubasia.comEA No. 08C2822

Sembcorp Utilities Pte Ltd
Control & Instrumentation Engineer
Sembcorp Utilities Pte Ltd   via Sembcorp Utilities Pte Ltd

Key Responsibilities:

• Responsible for reliability and availability of the instrumentation and control

equipment (switchyard, generators, transformer, MCC and motors, transmitters,

analyzers, PLC, DCS)

• Develop maintenance philosophy, preventative maintenance schedule, maintenance

procedures and repair procedure in accordance with industry best practices.

• Lead and execute maintenance activities in accordance with Company’s Health, Safety

& Environment guidelines and Permit-To-Work requirement.

• Ensure compliance to Local and International Code of Practice.

• Prepare schedule,    Read more

execution plan, manpower, spare parts for plant major maintenance

activities and lead the team to ensure smooth and timely execution of all the major

maintenance activities.

• Able to make competent decision during emergency situation.

• Supervise the team for daily control & instrumentation maintenance tasks.

• Prepare, monitor and control C&I maintenance budget.

• Understand and ensure compliance of safety, PTW, MS and RA.

• Liaise with Purchasing Department to order spare parts and consumables as well as

maintenance contract.

• Maintain plant instrumentation and control spare parts and record.

• Troubleshoot and diagnosis of electrical and control related issues and provide

solutions to the team.

• Conduct root cause analysis for failure.

• Assist in developing future project for new equipment and major repairs.

• Any other tasks/projects as assigned by the Maintenance C&I Team Leader/Maintenance


Key Requirements:

• B.Eng/B.Tech or Diploma in Electrical/Electronic Engineering with

minimum 7 years’ experience as Maintenance Engineer in a similar industry.

• Strong analytical and troubleshooting skills.

• Able to speak, read and write simple English.

• Able to read and interpret equipment drawings, single line drawing, logic diagram,

wiring diagram, technical manuals and P&ID's.

• Team player with strong communication/interpersonal skills.

• Knowledge of Plant Safety/Permit-To-Work System/Method Statement and Risk Analysis

is an advantage.

• Knowledge of SAP system is an advantage