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Jobs that require sijil pelajaran malaysia vokasional (spmv) skill

Singtel
22Mar
Customer Care Officer
Singtel   via Singtel



Objective: Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to    Read more

customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Job Requirements

At least 5 GCE ‘O’ Level credits (including English) or SPM P3 and above (including English)

At least 2 years in customer service/ 1 year call center experience

Computer literacy (E-mail & MS applications)

Will be an advantage for candidate with knowledge in the following area: Mobile Technology: Blackberry, iPhone and other Smart phones (Android, Windows 7 & Symbian) Multi-media Technology: ADSL, Wifi and Fiber Broadband

Strong team player

Self-driven individual with a positive attitude

Customer-oriented with good interpersonal and communication skills (oral and written)

Pleasant disposition and personality

Highly adaptable to a fast-paced and dynamic environment

Problem analysis and problem-solving skills

Willing to work rotating shifts, if applicable

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Skills
Singtel
22Mar
Customer Care Officer
Singtel   via Singtel



Objective: Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to    Read more

customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Job Requirements

At least 5 GCE ‘O’ Level credits (including English) or SPM P3 and above (including English)

At least 2 years in customer service/ 1 year call center experience

Computer literacy (E-mail & MS applications)

Will be an advantage for candidate with knowledge in the following area: Mobile Technology: Blackberry, iPhone and other Smart phones (Android, Windows 7 & Symbian) Multi-media Technology: ADSL, Wifi and Fiber Broadband

Strong team player

Self-driven individual with a positive attitude

Customer-oriented with good interpersonal and communication skills (oral and written)

Pleasant disposition and personality

Highly adaptable to a fast-paced and dynamic environment

Problem analysis and problem-solving skills

Willing to work rotating shifts, if applicable

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Skills
Singtel
22Mar
Customer Care Officer
Singtel   via Singtel



Objective: Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to    Read more

customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Job Requirements

At least 5 GCE ‘O’ Level credits (including English) or SPM P3 and above (including English)

At least 2 years in customer service/ 1 year call center experience

Computer literacy (E-mail & MS applications)

Will be an advantage for candidate with knowledge in the following area: Mobile Technology: Blackberry, iPhone and other Smart phones (Android, Windows 7 & Symbian) Multi-media Technology: ADSL, Wifi and Fiber Broadband

Strong team player

Self-driven individual with a positive attitude

Customer-oriented with good interpersonal and communication skills (oral and written)

Pleasant disposition and personality

Highly adaptable to a fast-paced and dynamic environment

Problem analysis and problem-solving skills

Willing to work rotating shifts, if applicable

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Skills
Singtel
22Mar
Customer Care Officer
Singtel   via Singtel



Objective: Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to    Read more

customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Job Requirements

At least 5 GCE ‘O’ Level credits (including English) or SPM P3 and above (including English)

At least 2 years in customer service/ 1 year call center experience

Computer literacy (E-mail & MS applications)

Will be an advantage for candidate with knowledge in the following area: Mobile Technology: Blackberry, iPhone and other Smart phones (Android, Windows 7 & Symbian) Multi-media Technology: ADSL, Wifi and Fiber Broadband

Strong team player

Self-driven individual with a positive attitude

Customer-oriented with good interpersonal and communication skills (oral and written)

Pleasant disposition and personality

Highly adaptable to a fast-paced and dynamic environment

Problem analysis and problem-solving skills

Willing to work rotating shifts, if applicable

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Skills
Singtel
22Mar
Customer Care Officer
Singtel   via Singtel



Objective: Interacts with customers through phone to provide effective service to every customer by building a personal relationship with each caller, using the appropriate skills, tools and techniques for their requirement and ensuring that each call is either closed or escalated within the agreed timescales by owning each call.

Job Description

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to    Read more

customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Job Requirements

At least 5 GCE ‘O’ Level credits (including English) or SPM P3 and above (including English)

At least 2 years in customer service/ 1 year call center experience

Computer literacy (E-mail & MS applications)

Will be an advantage for candidate with knowledge in the following area: Mobile Technology: Blackberry, iPhone and other Smart phones (Android, Windows 7 & Symbian) Multi-media Technology: ADSL, Wifi and Fiber Broadband

Strong team player

Self-driven individual with a positive attitude

Customer-oriented with good interpersonal and communication skills (oral and written)

Pleasant disposition and personality

Highly adaptable to a fast-paced and dynamic environment

Problem analysis and problem-solving skills

Willing to work rotating shifts, if applicable

Provide quality customer service to SingTel customers either by telephone or electronically

Respond and follow up promptly to customer enquiries

Handle and resolve complex cases to ensure customer satisfaction

Obtain and evaluate all relevant information to handle enquiries and complaints

Process orders, forms, applications and requests

Record details of enquiries and customer interactions including actions taken

Work effectively with a variety of situations, individual and groups

Communicate and coordinate with internal departments at all levels

Demonstrate effective telephone techniques that meet Quality Assurance standards

Acquire multiple product knowledge to enhance ability to understand customer needs across different SingTel products.

Identify processes, procedures and workflow improvements and assist in the implementation

Meet and/or exceed all individual and team Key Performance Indicators (KPI) set by the management

Skills
Micron
22Mar
Fab10 SPM Workforce Development Engineer
Micron   via Micron



Req. ID: 130119

Job responsibilities:

Perform learning needs analysis to analyze and close department competency gaps

Create and revise course materials with the considerations of the target audience's learning objective, training methodology, training models, desired performance outcomes, potential delivery methods, resource constraints, and assessment methodology

Utilize training metrics and course feedback as needed to evaluate the effectiveness of training courses, programs, and learning events

Implement programs and continual improvement projects to    Read more

enhance competency and effectiveness of the training program

Follow training guidelines in compliance with the established policies and standards

Recommend the appropriate internal or external training resources, methods, and programs that enable the technical skill development of team members

Deliver and facilitate effective training through classroom instruction or alternate training methods

Collaborate with Workforce Development partners locally and globally to support the sharing of Best Known Methods and training initiatives

Partner with external organizations to strengthen team members skillset to meet organization needs

Collaborate with subject matter experts to obtain the knowledge necessary to deliver technical courses

Collaborate with area training representatives to review and deploy training solution and associated training activities

Education:

Bachelor’s Degree or equivalent

Qualification:

Able to effectively impart knowledge in a classroom setting

Added advantage if knowledgeable in a variety of training techniques, especially those relating to adult learning theory

Strong interpersonal skills; able to work effectively with a variety of people to promote teamwork within a diverse group

Excellent verbal and written communication skills

Able to manage projects successfully, follow through on commitments, display integrity, take the initiative to address problems, and provide outstanding customer service

Solid analytical skills and demonstrated ability to solve problems quickly and creatively

Proficiency in Microsoft Office Applications (e.g. MS Word, Excel, PowerPoint, Outlook)

Strong computer skills and the aptitude to learn new applications and software programs

Site: Fab10

We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.

To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).

Keywords:Singapore || Central Singapore (SG-01) || Singapore (SG) || Frontend Manufacturing || Experienced || Regular || Engineering || #LI-ST1 ||

Skills
AIR & ODOR MANAGEMENT PTE. LTD.
20Mar
1) Service Technician
AIR & ODOR MANAGEMENT PTE. LTD.   via JobsCentral



Roles & Responsibilities

To carry out servicing work according to schedules

Delivery & simple installation as and when is required

Adhoc duties as per assigned

Requirements

Possess Class 3 driving license with good clean driving record

Ability to speak English and Chinese (in order to liaise with Chinese speaking clients)

With at least 2 years working experience

Able to start work immediately

5 days job

Malaysians with SPM are welcome to apply

Skills
KAF RESOURCES PTE. LTD.
19Mar
Administrative Cum Accounts Officer
KAF RESOURCES PTE. LTD.   via JobsCentral



Roles & Responsibilities

Responsibilities:

- Provide general administrative, logistics& sales support

- Perform accounting duties

- Receptionist duties

RequirementsRequirements:

- Minimum Secondary / SPM / O Level

- Fresh graduates may apply.

- Work independently.

- Possess good interpersonal & communication skills.

- Knowledge of accounting software is an advantage

- Proficient in MS Office applications

Email your CV with your photo & indicate your expected salary to [Click Here to Email Your Resume]

Skills
PERMANENT PERSONNEL SERVICES PTE LTD
19Mar
Receptionist / Customer Server Officers / Assts ($1800 - $3000)
PERMANENT PERSONNEL SERVICES PTE LTD   via JobsCentral



Receptionist / Customer Service Officers / Sales Coordinators (S$1800 - S$3000)

GCE / SPM / NITEC / LCCI / CBS /DIploma / Degree

Requirement:

- Minimum GCE,higher NITEC,Diploma & above

- Minimum 2 years of working experience

- Highly independent & with minimal supervision

- Pleasant personality & able to work in fast pace environment.

GOOD PAY + 5 DAY WEEK + GREAT Benefits!

LOCATION : EVERYWHEREJOB Detail : Visit    Read more

www.ppsjob.com.sg

GREAT JOBS in GREAT COMPANIES for GREAT PEOPLE.

GOOD PAY + GREAT Benefits!

LOCATION : EVERYWHERETOP MNCs and SMEs Need YOU!

Visit www.ppsjob.com.sg

Skills
Micron
15Mar
Test Manufacturing Operator
Micron   via Micron



Req. ID: 131154Job Description

We are looking for a Test Production Operator at MSB who will be responsible for operating equipment and ensuring quality of process and product. You will need to be initiative in maintaining overall production efficiencies of assigned workstations, log the machines when necessary and communicating to the appropriate personnel. Your responsibilities include supporting towards a safe work environment by following safety procedures and promptly    Read more

reporting identified hazards. Responsibilities and Tasks

You will be operating Equipment

Operate multiple machines

Demonstrate ability to use computer based programs and applications to perform daily job duties

Provide machine coverage during breaks

Log machines accurately

Monitor equipment performance discrepancies and communicate to appropriate personnelEnsure Quality of Process and Product

Run equipment based on current process requirements (e.g. procedures, change notifications, etc.)

Organize workstations

Make suggestions to improve quality and efficiency of processesComplete Certification and Recertification

Participate in assigned on-the-job and other required training

Ask questions and provide feedback through the training process to increase knowledge and ability

Complete certification requirements by demonstrating understanding and abilities

Track training in the designated training systemCommunicate Information

Receive and understand pass down

Provide a clear, accurate, and thorough pass down

Seek and provide feedback to leadership, coworker, and support groups to make positive changes in performance

Offer suggestions towards improvements when appropriate

Seek clarification when in doubtContribute to a Safe and Compliant Work Environment

Identify and promptly report hazards

Follow safety protocols and area work rules including use of proper PPE and chemical safety

Operate and maintain equipment and tools within manufacturer and company guidelines

Use proper lifting techniques and work in an ergonomically correct mannerEducation

Pass in English (SPM equivalent) or Related field of study Qualifications

Basic conversational English skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s Human Resources Department at 1-800-336-8918 or 208-368-4748 and/or submit: Job Information Request Form to: TJA@micron.com.

Keywords:Singapore || Central Singapore (SG-01) || Singapore (SG) || Backend Manufacturing || Experienced || Regular || Manufacturing/Production Operations || Not Applicable ||

Skills