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Jobs that require technical support skill

Gemini Personnel Pte Ltd
09Jan
Network Specialist
Gemini Personnel Pte Ltd   via JobTech

  • Assist senior engineer in project distributions and rollout 
  • Design, plan and engineer different network platforms and systems to meet product specification and operational requirements 
  • Support and co-operate with operation team in daily operations on production platforms with focus in ASEAN region 
  • Provide support in maintaining internal system and serves, IT support to colleagues and carry out IT policies in ASEAN offices 
  • Assist in inventory control of networking and IT assets in accordance with company policy 
  • Follow up customer complaints and enquires with Customer Services and Sales 

  
Requirements: 

  •  Degree Holder in Computer/ Electronic Engineering / Telecommunication or related disciplines 
  • Min 3 years solid experience in ISP network planning and installation, data center operations, customer technical support in telecommunications field 
  • Hands-on experience on Router (including Cisco), LAN Switch, VPN gateway 
  • Experience in installation and supporting of UNIX/Linux server.  Familiar with Microsoft Windows platform an advantage 
  • Good knowledge of TCP/IP, MPLS/VPN, SONET/SDH, Broadband technologies, Internet, Web, DNS, Email, MRTG and Network Monitoring tools 
  • Holder of transmission/data equipment certified qualification (e.g. Sun Certified Admin, JNCIA, CCNA, CCNP) 
  • Knowledge in system monitoring and backup tools 
  •  Able to solve problems independently, good interpersonal skills and able to work under pressure  
  •  Standby duty and travelling are required  

 

Interested canidates who wish to apply, please send us your updated resume to jeffn@gemini.sg

We regret only shortlisted candidates will be notififed.

 

EA 12C5083

Skills
Gemini Personnel Pte Ltd
09Jan
Network Support Engineer - SI
Gemini Personnel Pte Ltd   via JobTech

  • Work on call centre tickets , monitor and manage system alerts and notifications, and respond accordingly through service tickets
  • Level 1 & 2 technical support at the network level: WAN and LAN connectivity, routers, wireless, firewalls, and security
  • Basic remote access solution implementation and support: VPN, and RDP, Team Viewer or Webex
  • knowledge of Cisco Switches & Firewall, HPE or Dell Switches Fortigate, Sonicwall,
  • Improve customer service, perception, and satisfaction
  •  Ability to work in a team and communicate effectively
  • Escalate service requests that require Senior Engineer level support
  • System documentation maintenance and review

Requirements : 

 

  • Ability to communicate verbally via the telephone with clients and vendors
  • Understanding of operating systems, business applications, printing systems, and network systems
  • Ability to diagnose technical issues
  • Ability to multi-task and adapt to changes quickly
  • Ability to match resources to technical issues appropriately
  • Understanding of support tools, techniques, and how technology is used to provide IT services

 

Interested candidates who wish to apply for above position, please send us your updated resume to jeffn@gemini.sg

We regret only shortlisted candidated will be notififed.

 

 

EA 12C5083

Skills
Tek Village Pte Ltd
09Jan
Software Engineer (Embedded)
Tek Village Pte Ltd   via JobTech

Responsibilities

  • Design, develop and test embedded software for satellite communications products.
  • Responsible in maintaining, documenting or make changes to the existing software.
  • Troubleshoot and supports hands-on debug, assisting the test campaign and technical support to internal and external customers.
  • Perform code review to ensure the quality of firmware

 

 

Requirements

  • Ph.D./Master/Degree/Diploma in Telecommunication/Computer/Electronics/Software Engineering or related discipline.
  • Minimum 3 years of working experience in developing embedded software.
  • Strong programming skills in C and C++
  • Good software debugging and documentation skill.
  • Proficient in embedded processor architectures & good understanding of hardware-software constraints.
  • Experience in embedded operating systems such as VxWorks, WinCE, embedded Linux, FreeRTOS, ITRON

Skills
OUR RECRUITERS LLP
19Jan
Field Application Engineer
OUR RECRUITERS LLP   via JobsCentral



Field Application Engineer

Location: Tai Seng Ave

Job Descriptions:

Drive design in and product promotional activities

Spearhead development of new demand creation accounts

Align and coordinate with suppliers for all technical promotion activities

Excellent troubleshooting skills to provide in-depth technical support to customers

Conduct seminars and training to customers

Qualification & Requirements:

Diploma or Degree in Electronics & Electrical Engineering.

Possess good knowledge and application experience on digital, analog &    Read more

power circuit design

Minimum 2 years relevant working experiences in electronic industry

Possess good presentation and communication skills

Able to work independently as well as a good team player

Overseas travel maybe required

Skills
FUGRO SUBSEA TECHNOLOGIES PTE. LTD.
18Jan
Document Controller
FUGRO SUBSEA TECHNOLOGIES PTE. LTD.   via JobsCentral



Roles & Responsibilities

BASIC FUNCTION:

To meticulously maintain and provide effective document control and records management of FSTPte engineering drawings, manuals, test records, etc.

PRIMARY DUTIES AND RESPONSIBILITIES:

Maintain and provide effective document control and records management

Provide support and assistance on document generation as required

Ensure all documents are up to date, accurate and efficient manner

Keep track of all documents correspondences

Perform a wide variety of Quality Assurance activities to ensure compliance and improvement    Read more

of the company Management System for Quality, Health, Safety and Environmental related issues

Any other relevant duties as assigned by Engineering Manager or his/her nominated deputy.

Secondary Duties and Responsibilities

Comply with statutory and regulatory requirements.

Abide by both client and company rules as described in the QA and HSE Management system.

Perform risk analysis if and when necessary.

PRINCIPAL WORKING RELATIONSHIPS:

Directly reports to the Engineering Manager on all matters in regards to documentation control.

Work with all engineers and technical support personnel for the efficient execution of document control on behalf of FSTPte.

Work with suppliers, subcontractors for the efficient execution of document control on behalf of FSTPte.

Work with Quality Manager in our other production facility in Aberdeen on the Quality Assurance related work.

Requirements

EDUCATION / EXPERIENCE REQUIREMENTS:

A Recognise qualification in commerce or similar subject with relevant working experience and technical competency

At least 3 years relevant professional experience in a similar role.

Computer literate – proficient in the use of Microsoft Office Suite

Good written and spoken communication skills in English language

Proficient in pdf writer, or editing pdf documents

Minimum 2 years' experience in document control

Ready to learn new things; Can work independently

Skills in problem solving, planning and organizing; Motivated.

Motivated to learn Quality Assurance / Quality Control industry standards and apply these in daily work.

Others:

Experience with Integrated Management Systems (IMS) / Business Management Systems (BMS);

MS Auditing experience / certification

Skills
The Advertiser
18Jan
Survey System Engineer
The Advertiser   via JobsCentral



Roles & Responsibilities- Responsible for service repair and maintenance of survey equipment. - Ensures that all survey equipment are properly maintained and calibrated. - Provide technical support to Surveyors and customers.

Requirements- Electrical or Electronic Engineering Degree or equivalent. - 2-3 years experience in troubleshooting and repair of survey equiipment. -Prepare to travel overseas and work offshore.

Skills
JACKSON GLOBAL PTE. LTD.
18Jan
Technician
JACKSON GLOBAL PTE. LTD.   via JobsCentral



Roles & Responsibilities

- Assist in new motorized product testing

- On-site Technical support / Set-up /Trouble-shooting / Setting

- Provide site-visit

- Other tasks on an ad-hoc basis

Requirements

- ITE / Diploma in IT / Mechanical / Mechatronics / Electronic Engineering or related field

- Fresh Grads are welcome to apply

- Good hand work on prototyping

- Good team player

- Willingness to learn new knowledge and acquire    Read more

new skills

- Good IT knowledge is an added advantage

Skills
Robert Walters (Singapore) Pte Ltd
18Jan
Database Security Engineer (Associate Consultant – 106613)
Robert Walters (Singapore) Pte Ltd   via JobsCentral



Roles & Responsibilities

Our client is a global leader in managed networked IT services, operating globally and delivering locally to help our customers thrive in a changing world.They have over 1000 people dedicated to support both regional multinationals expanding globally and global multinationals expanding into SEA.They serve over 600 customers across South East Asia

The role holder is responsible for the deployment and support of IT infrastructure, systems and application    Read more

software and data security to external customers.

He/she provides complex technical support, resolving escalated technical support issues including proposals to ensure systems availability to the customer.

The role includes problem diagnosis and resolution, and activities will comprise requirements analysis, testing, integrating and managing components and models.

The role holder has an appreciation of maintaining the client relationship and satisfaction.

This role will be mentored by an in-house DBA to be his backup.

Under supervision to evaluate, co-ordinate, test and install software/hardware provided by suppliers with appropriate controls and standards e.g. Oracle/MSSQL Database, Data Security, Network software and hardware.

Under supervision, database maintenance upgrades provided by suppliers.

To provide problem diagnosis and resolution liaising (level 2 support) with technical manager, peers, suppliers and customer/developer groups where appropriate; could be asked to provide full 24-hour on call emergency support.

To ensure operational procedures are in place, maintained and followed as approved by technical team leader.

To support recovery activities following failure including disaster recovery.

To provide limited advice & guidance to other groups on technical and operational issues, database issue.

To provide resource and expertise to support product evaluations with other groups/customers.

To ensure all appropriate documentation is provided and maintained to the ISO9001 standard.

To ensure that all data security is in place in accordance to Singapore Government Security requirement.

Requirements

Diploma or Degree in IT or related field

At least 2 years relevant database support experience; the client can also consider someone who has a server background but willing to move specialization but must have strong interest in database technologies (Oracle and MSSQL) and security.In-house training will be provided

Able to respond to standard manager requests and understand the relationships between work processes and the business, although horizons will probably be limited to own team.

Can use existing, clearly defined procedures to solve routine problems and organise own time to deliver against tasks set by others within a short-term horizon.

Can ask questions and check for understanding.

Can provide explanations clearly and precisely.

Can work co-operatively with others to achieve team goals and can build stable and useful working relationships.

Good communication and analytical skills

Recruiter Name: Uy Princess Ramos

EA License No: 12C5536

EA Registration No: R1103286

Kindly note that only shortlisted candidate will be notified.

Skills
Nanyang Technological University
18Jan
Assistant Manager/Senior Assistant Manager, Outreach Event & Website
Nanyang Technological University   via JobsCentral



Roles & Responsibilities

The Office of Health, Safety and Emergency is looking for candidate with prior experience in supporting outreach events maintaining website and designing of eDM. He/she is also required to work closely with Schools, Colleges, Institutes, Centres, Halls of Residence and Departments to ensure NTU’s adequacy in workplace health and safety knowledge, safety management, preparedness, responsiveness and recovery in the event of an emergency.

Job Responsibilities

Perform routine maintenance    Read more

on the department’s website to ensure there is no error, broken links, dead pages etc.

Monitor and update department’s website content as and when necessary to ensure it stays up-to-date

Key contact person for communication to NTU community on outreach events organized by the department.

Coordinate and support outreach events, which also include the designing of eDM, posters etc.

Manage the online platform for training workshops and online courses on workplace safety.

IT support for department which include but not limited to maintaining email distribution list, manage applications access, uploading of online training materials to system

Manage department training role-based email account

Manage Automated External Defibrillator (AED) programme

Other ad-hoc duties as assigned by supervisor

Requirements

Requirements

A recognized Degree with at least 5 years of relevant experience, preferably in an Institute of Higher Learning

Good knowledge in HTML, JavaScript, Adobe Illustrator, Dreamweaver, MS Office applications

Good oral and written communication skills.

Independent, meticulous and reliable

Able to multitask under given timelines

Pleasant personality with a positive mindset

We regret that only shortlisted candidates will be notified.

Skills
NETMARKS SINGAPORE PTE. LTD.
18Jan
Network Engineer
NETMARKS SINGAPORE PTE. LTD.   via JobsCentral



Roles & ResponsibilitiesJob Responsibilities:

Design, plan and implementation of enterprise network infrastructure based on Cisco products and solutions.

Responsible for design, configuration, and implementation of routers, switches, firewall and other products such as Riverbed steelhead, F5 and TrendMicroproducts.

Provide Pre-sales and Post-sales technical support

Strong troubleshooting skills

Responsible for Problem Solving,Service Contract , changeandmaintenance management

Create and maintain documentation as it relates to network configuration, process and service records.

RequirementsQualifications:

Degreeor Diploma in Electronic Engineering /    Read more

Computer Science

At least 3 to 4 years ofhands-on experienced in network infrastructure design and implementation

Excellent knowledge of TCP/IP protocol

CCNP / CCNA certification will be added advantage

Skills