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Jobs that require troubleshooting skill

A-IT Software Services Pte Ltd
01Mar
Senior System Engineer
A-IT Software Services Pte Ltd   via JobTech

Responsibilities:

  • Troubleshoot as level 2/3 issues on Windows laptops, Desktops & Macbook, analyse recurring issue root cuase & create preventive actions
  • Create automated deployment of Windows & Apple Mac  
  • Automate windows client machine deployment using Intune / Windows MDT /
  • Configure enterprise range security tools & techniques – Bitlocker encryption Symantec endpoint protection, Data loss prevention and threat protection tools
  • Design, deploy and manage SCCM infrastructure for pathing, software delivery and compliance
  • Document technical troubleshooting efforts in ticketing system and Knowledge Management Systems
  • Advanced troubleshooting of Office 365 tools & Cisco VPN


Required Skills/Qualifications:

  • Degree in science / technology / engineering
  • Minimum 4 years of IT experience
  • Window 7, Windows 10 advanced administration and troubleshooting skills
  • MCSE with desktop infrastructure / enterprise devices & apps / server infrastructure is an added advantage
  • Configuring and troubleshooting skills for SCCM deployment and infrastructure, Symantec end point protection, Active Directory GPO, Intune and Office 365
  • Scripting skills – DOS Batch, PowerShell, VB script or equivalent
  • Basic knowledge on IIS and SQL server
  • Interpersonal skills with ability to work with heterogeneous teams
     

Skills
A-IT Software Services Pte Ltd
01Mar
Printer SME
A-IT Software Services Pte Ltd   via JobTech

Responsibilities:

  • To provide Level 2 support for Multi-function printers –Lexmark, Ricoh & HP brands.
  • Manage printer management servers & monitor printer utilization, warning alert and reporting
  • Support scope: Install, configure, troubleshoot issues, issue resolution, root cause investigation, writing knowledge base articles, providing user education, coordination and follow up with external hardware / software vendors, follow up with user for confirmation of issue resolution
  • Track incident and service request tickets through internal ticketing system and provide timely resolution and updates according to agreed service level set up the organization
  • Create periodic reports regarding printer / end user device support and participate & contribute in team meetings

 

Required Skills/Qualifications:

  • ITE graduate or Diploma or Degree in science / technology / engineering
  • Good communication (both verbal and written) skills in English
  • Minimum 2 years of IT experience
  • Window 7, Windows 10, Apple Macbook administration and troubleshooting skills
  • Configuring and troubleshooting skills for SCCM, McAfee AV, ePO, Symantec end protection, Active Directory GPO, Intune, Office 365, Mac OSX
  • Interpersonal skills with ability to work with heterogeneous teams
  • Ability to work independent and drive tasks with ownership

Skills
PolicyPal
20Mar
Customer Happiness Executive
PolicyPal   via Indeed

DescriptionFounded in 2016, PolicyPal offers personal insurance such as travel, personal accident, motor insurance and business insurance such as group employee benefits, cybersecurity, directors liability insurance. PolicyPal enables you to buy insurance instantly at affordable premiums with rewards points. Moving forward, the company plans on adding further lines of insurance and using our blockchain technology to provide proof of insurance and automated claims process.About the roleYou are genuinely    Read more

excited to help customers! They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and you can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.ResponsibilitiesActively manage the happiness of our customersCollaborate with Marketing to build a customer community of advocates that'll participate in events and Case StudiesRespond to and resolve inbound support issuesWork with the design, product and marketing teamBe the customers voice and update the product team about issues every week with your reportingSupport marketing in customer development, customer surveys and the beta testing groupsHandle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionTake the extra mile to engage customersRequirementsProven customer support experience or experience as a client service representativeStrong communication & presentation skillsStrong written and spoken ability in EnglishAbility to thrive in a fast-paced, dynamic startup environmentYou believe in performance and meeting goalsYou always strive to improve your work and skillsYou are a creative mind and love to solve challengesMust be self-motivated to prioritize and manage workload and meet critical project deadlinesBonus requirementsAble to speak and write in other languagesIf you are excited to be part of our innovative digital direct insurance broker team, email your resume to (email) today!

Benefits

Condusive environment

Awesome office space at central location, fun, diverse and open-minded coworkers with attractive remuneration package

Well-stocked pantry

Office stocked with drinks and snacks across the spectrum

Cheers to team bonding

Our team is our family. Team vacations, overseas trips, we can't get enough of each other

Medical benefits

Medical insurance and dental coverage

Training programmes

Company sponsored training programmes and team support to jumpstart your career or professional development

The next big thing

The opportunity to say you're one of the early employees in the company that's going to shake up a big, old-fashioned industry

Skills
PrimeStaff Management Services Pte Ltd
20Mar
It Assistant (Up To 2,300)
PrimeStaff Management Services Pte Ltd   via Monster

Responsilities:

Provide level 1 troubleshooting support to hardware, software and application systems.

Ensure smooth running of IT equipment and system of client's facilities.

Assist and advice end users/clients on the software and hardware functionalities.

Perform basic administrative support and scheduled routine of IT housekeeping.

Requirements:

NITEC/Diploma in an IT-related discipline

Excellent technical support skills

Good communication and interpersonal skills

EAP No.:R1766065

EA Licence No: 95C5411

Skills
PrimeStaff Management Services Pte Ltd
20Mar
Embedded Software Engineer (Up To 9,500)
PrimeStaff Management Services Pte Ltd   via Monster

Responsibilities

To conceptualize, design development, testing and manage development work process document software driver concepts.

Drive and established the necessary test environment setup to enable consistent and good quality delivery.

Participate in or conduct technical reviews with peers to identify problems early in the development phases. Determines coding practices, development tools, and validation requirements. Assure the quality of work through design, review and testing

Responsible for the delivery of    Read more

the software/kernel/driver to manufacturing within the required timelines Requirements:

Degree / Master in Computer Science/ Embedded Systems / Computer Engineering / Electrical Electronic Engineering with concentration in the areas of Embedded Software engineering

8+ years' experience in embedded software development and architecture design.

Expertise with microprocessors (ARM, Intel) their architectures and embedded RTOS (ThreadX, Nucleus) and build system.

Extensive experience in adding new HW platforms and device drivers into Linux kernel. Proficient in Perl and shell scripting.

Proven experience in solving real-time embedded software issues, including: threading, optimization, memory management, interrupt handling, system level latency and so on

Very familiar with SMP multi-core/multi-CPU/AMP hybrid environments. Proficient in system configuration management (GIT, Clear Case)

Good analysis skills and proven ability to solve complex problems. Experience in using different hardware-assisted debugging tools (RTIT, JTAG, ETM, LA)

Open-minded, a willingness to experiment within acceptable boundaries and a creative mind to bring novel solutions into design and problem-solving EAP No.: R1766065

EA Licence No.: 95C5411

Skills
PrimeStaff Management Services Pte Ltd
20Mar
Business System Analyst (.Net) (Up To 6500)
PrimeStaff Management Services Pte Ltd   via Monster

Responsibilities :

Liaising extensively with external or internal clients;

Analyzing clients' existing systems;

Translating client requirements into highly specified project briefs;

Identifying options for potential solutions and assessing them for both technical and business suitability;

Drawing up specific proposals for modified or replacement systems;

Hands-on individual and be able to work with local and off-shore teams to deliver projects on the technical

aspects

The role requires you to be    Read more

hands-on and you will be involved in providing user support requires

investigating and troubleshooting issues, as well as providing timely improvements/ resolutions to address

problems / incidents encountered. Requirements:

Minimum 4 years of relevant IT experience and technically competent in one or more of the following

languages, tools and technologies:

VB.Net, ASP.Net, C#.Net, Crystal Reports, MS SQL

Windows Workflow Foundation, MOSS 2007, WSS 3.0, SharePoint 2010, SharePoint Foundation 2010, Visual Studio 2008 / 2010 & SharePoint Designer 2007 / 2010.

Strong Analytical skills and well verse with problem resolution methodologies

Strong customer-service orientation.

Possess can-do attitude, initiative, creativity and able to work under stringent timeEAP No. R1766065

EA Licence No. 95C5411

Skills
PrimeStaff Management Services Pte Ltd
20Mar
Middleware Engineer ( Perm, Upto 7500)
PrimeStaff Management Services Pte Ltd   via Monster

PRIMARY RESPONSIBILITIES

Leads in the engineering of middleware platform environments

Manages middleware installation, upgrades, patching, and security updates

Creates and maintains appropriate build and operation documentation and best practices/standards

Defining appropriate level of monitoring using industry-standard tools and ensuring alerting levels are meaningful and actionable

Leads day to day operations of middleware environments (including application servers, ESB/API/MFT, BPM, packaged applications, etc.), and ensure the middleware performance meet expectation and requirement

Integrate middleware platforms with    Read more

Active Directory, Dynatrace APM, and other standard technologies within the infrastructure

Contributes to project implementation following timelines and cost, managing

Drives and implements IT automation allowing for reduced infrastructure management and deployment, self-service, and CI/CD capability

Support the implementation and maintenance of DevOps tools –JIRA, Jenkins, Ansible Tower, etc.

Liaise with IT teams in matter related to IT application, infrastructure, middleware, architecture and security.

Mentors junior staff

Qualifications

Degree holder in Computer Engineering / Science, Information Technology or equivalent with min 5 years experience in middleware platforms

Relevant certification in Middleware, cloud, DevOps is highly preferred.

Demonstrated skill with securing application platform environments

Demonstrated commitment to building and maintaining system documentation

Demonstrated experience with IT Automation technology; Jenkins, JIRA and Cloud Formation a plus

Experience in both cloud and on-premise environments

Expert experience in backups, restoration, and high availability solutions

Strong knowledge of shell scripting and/or other scripting language

Strong troubleshooting skills

Self-motivated with the ability to work in a fast-paced, challenging environment

Proficient in the following technologies:

Oracle WebLogic/SOA/BPM, JBoss EAP/Web, Apache web, Apache Tomcat

Openshift/Kubernetes/Container, AWS ECS/EKS, Serverless function, API Gateway

Dynatrace APM/DC RUM

Knowledge in SOA, ESB, API.

Windows, Unix, Linux

Strong interpersonal skills including mentoring, coaching, collaborating, and team building

Strong advocate of standards and challenge status quo with new and emerging technology to address new business challenges.

Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level

EAP no. R1548171

EA Licence: 95C5411

Skills
PrimeStaff Management Services Pte Ltd
20Mar
Software Architect (Java) | Up To 9,000
PrimeStaff Management Services Pte Ltd   via Monster

Responsibilities

Define system-level application architecture that includes high-level design, architectural policies and principles, design and programming guidelines, implementation risks and mitigation measures, software development and integration strategies, software configuration controls.

Involve in requirement analysis phase to ensure the implementation feasibility of functional specifications. Highlight requirement gaps, disproportional construction efforts, technical challenges and any other issues to business analyst teams

Provide technical leadership in the development through established design and    Read more

development methodologies, to ensure system meets functional and system requirements

Engage customers to explain the rationale of architecture’s selection, or other technical issues

Ensure best practices, frameworks and re-useable components are employed in the development project

Trouble-shoot technical problems faced by the project team.

Coach, train and mentor junior architects

Be involved in pre-sale activities as solution architect Requirements

Degree in Computer Science and Engineering

Experience with substantial project work in software design & development

Experience in designing solutions using appropriate platforms and system technologies such as enterprise database design, web and application server and network technologies

Certified in appropriate technologies is an advantage

Self-motivated with a positive "can-do" attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.

Ability to lead, develop and maintain respectful and trusting relationship EAP No.: R1766065

EA Licence No.: 95C5411

Skills
PrimeStaff Management Services Pte Ltd
20Mar
Support/Development Engineer (Up To 5,000)
PrimeStaff Management Services Pte Ltd   via Monster

Responsibilities;

Build tools to monitor and manage production job pipe line.

Support production application by being part of the on-call support.

Rapid prototyping with code, using scripting language like python/Perl.

Communicating with the back/front-end developer to build monitoring framework.

Participate in product development.

Qualifications;

BS/MS in computer science

Knowledge in scripting with Perl/python/shell script

A solid technical background in supporting Big data system

Hands on experience with Spark/HDFS/HIVE

Excellent ability and methodology to troubleshoot and identify the root    Read more

cause of issues

Expert in data structure, algorithm and passion for solving hard problems.

Experience with Agile & DevOps methodologies.

Be dynamic, fast working and absolutely reliable, capable of working under tight schedules

Good to have knowledge of coding in Java/Scala

EAP No. R1982267

EA License No. 95C5411

Skills
Uma Marine Singapore Pte Ltd
20Mar
Lifeboat Ffa Technician
Uma Marine Singapore Pte Ltd   via Indeed

$2,000 - $6,000 a month

The Technician performs activities related to manufacturing, installation, calibration, repair and maintenance of Lifeboat, Davit, FFA, Hydraulics and Loadtest and/or mechnical equipment

The Technician's duties require him/her to work in workship, outdoors within dry docks and on-board ships. He/She must posses a level of physical fitness appropriate to the job requirements, and is also required to work overseas based on operations schedules.

Apply surface preparation and/or    Read more

protection techniques according to work plans and instructions

Assist in the conduct of system testing and commissioning.

Carry out Annual & 5 yearly LSA/FFA service and overhauls.

Carry out troubleshooting to maintain on LSA/FFA equipment operating levels.

Check accuracy of functional dynamic components according to work instructions.

Document LSA/FFA annual and 5 yearly reports containing service and overhaul information.

Identify job requirements based on manufacturing requirements.

Operate LSA/FFA manufacturing machinery and tools to manufacture required components.

Perform LSA/FFA equipment installation in accordance to assembly workflow and design specifications.

Select and calibrate tools for service per OEM.

Set up components for surface protection and finishing operations according to job requirements.

Set up machines for priming and/or application of paint and others.

Use appropriate tools for assembly work according to manual and drawings, instructions and workflow plans.

Job Type: Full-time

Salary: $2,000.00 to $6,000.00 /month

Location:

Singapore (Preferred)

Skills