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NICF - CRM Application
Customer Relationship Management (CRM) embraces aspects of daily business activities that include marketing, sales and service— where customers tend to be directly...
Area: Enterprise Resource Planning
Express CRM (Salesforce)
Lithan’s “Express CRM (Salesforce)” course offers knowledge and skills in using and configuring functionality across several areas such as Sales, Service, and marketing of SalesForce...
Singapore Institute Of Retail Studies (SIRS)
Through this Masterclass, participants will learn how to craft business proposal to onboard e-marketplace.
The Masterclass will address the following areas:
• Objectives / Company Background
• Target Customer Profile / CRM Plan
Area: Wholesale and Retail Trade
This course is to equip students with the knowledge and skills to: Apply strategies, skills and services related to the hosting of MICE-related events in the...
Area: MICE & Events
Singapore Aviation Academy
This workshop provides participants with an overview of human factors concepts, knowledge and practical applications, with a focus on the current and future role of human factors in...
Area: Air Transport
NATIONAL UNIVERSITY OF SINGAPORE
The biggest challenge that companies face when they embark on the CRM journey is sustainability, how to sustain the momentum of the change that is being introduced across...
Area: Productivity and Innovation
LITHAN ACADEMY PTE. LTD.
The objective of this course is to transfer skills and knowledge in Customer Relationship Management to the students. On successful completion of this course candidates should be able...
Area: Information and Communications
Ngee Ann Polytechnic
This module equips students with an understanding of the importance of Customer Relationship Management and how it can affect the businesses’ bottom-line.
This module covers Customer Relationship Management...
Area: Accounting, Banking & Finance
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
Customers are at the centre of any business. To achieve business excellence, companies need to understand their customers, manage them and build long lasting relationships with them. BUS354...
Area: Business Management