- or -
SHATEC INSTITUTES PTE. LTD.
Upon completion of the module, the learner will be able to acquire the following:
Knowledge and Analysis
- Reframing definition of a sale
- Emerging trends in sales industry
- Sources of...
Area: Advertising, Sales & Marketing
Management Development Institute of Singapore (MDIS)
Key Takeaways Upon completion of this workshop, participants will be able to; Understand a new approach to selling and use psychological influences to connect...
Singapore Institute Of Retail Studies (SIRS)
Through this workshop, participants will discover how to enrich customer experience in the store.
Up selling and cross selling
The last mile...
Area: Wholesale and Retail Trade
SINGAPORE SPORTS COUNCIL
This unit covers knowledge and application skills in equipping service staff with the mindset to go the extra mile in providing excellent service. It involves demonstrating the qualities...
Area: Service Excellence
Singapore Retailers Association
THE ART of Retail Selling Programme provides Retail Sales Professionals with communication and sales techniques to win more deals. Participants will learn how to engage the customer,...
Singapore Management University (SMU)
1. Basic concepts and principles in customer relationship management
2. Customer-focused data and analytics framework
3. Appropriate data analytics techniques used in analyzing customer s databases
Area: Information and Communications
Upon completion of this workshop, participants will be able to;
• Understand a new approach to selling and use psychological influences to connect with customers
?SMU Academy ? Financial Services
Participants will learn to identify prospective clients through market research, perform wallet sizing to identify cross-selling opportunities, structure credit facilities to meet clients? financing needs and apply securities...
Area: Accounting, Banking & Finance