- or -
SINGAPORE NATIONAL EMPLOYERS FEDERATION
Area: Service Excellence
Singapore Institute Of Retail Studies (SIRS)
On completion of this programme, participants
will have the knowledge and application
skills in providing strategic leadership of
a customer service organisation. It
includes leading the development and
communication of a customer focused
Upon completion of this program, participants will be able to:
● Define why customer focus provides a competitive advantage
● Demonstrate a tangible commitment to Customer Focus
● Map the customer’s journey and...
SERVICEWORKS PTE. LTD.
Lead a Customer Focused Organisation.
Lead a Customer Focused Organisation....
TRAINING VISION INSTITUTE PTE. LTD.
Seeks to provide the learner with knowledge and application skills in providing strategic leadership of a customer service organisation.
1. Develop a customer focused strategy.
2. Communication the organisation's customer...
Area: Productivity & Innovation
KINGSTON INTERNATIONAL SCHOOL PTE. LTD.
Area: Advertising, Sales & Marketing
School of Design (SDN) is proposing the launch of a new Specialist Diploma in Service Experience Design & Innovation to widen the skills of professionals in response to...
INTEGRATED LEARNING SYSTEMS PTE LTD
Upon completion of the, participants have the knowledge and skills to lead a customer focused organization. This includes; - develop a
customer focused strategy. - Communicate the organization's...