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TRAINING VISION INSTITUTE PTE. LTD.
This competency unit, Develop Service Operations, seeks to provide you with the knowledge and application skills in knowledge and application skills in developing service operations plans...
Area: Customer Service
Participants will experience and learn to:
1. Recognise symptom(s) that could lead to potential problem(s) at the workplace
2. Identify deviations from organisational norm and SOPs based on symptom(s) identified
Area: Productivity & Innovation
NATC INSTITUTE PTE. LTD.
This course seek to provide learning for the skill, “Demonstrate Initiative and Enterprising Behaviours”. The 5 domains of skills are:
A. Knowledge and Analysis
B. Application and Adaptation
C. Innovation and...
On completion of this unit, learners will have the knowledge and application skills to employ the techniques in machine components preparation, assembly and trouble-shooting in a range of...
SQI INTERNATIONAL PTE LTD
This interactive course will enable the participants to:
" understand the principle and concept of FMEA, and correctly apply this methodology for use in design or process or service environment.
INTEGRATED LEARNING SYSTEMS PTE LTD
By the end of the course, participants will be able to: - Describe learning organization and explain the individual and team's role within it. - Identify opportunities to...
Area: Leadership & People Management
OVERVIEW OF THE CHAMPION A SERVICE EXCELLENCE ETHOS COMPETENCY UNIT Goal: Champion a service excellence ethos in the organisation Competency...
SINGAPORE NATIONAL EMPLOYERS FEDERATION
the learner will be
able to lead workplace communication by
evaluating and identifying gaps and barriers in
workplace communication, developing and
communicating plans to implement
communication strategies and mechanisms. It
also enables the learner...
Area: Information and Communications